AutoZone

Today I got a new battery. And I got, Fast, Friendly, Great Service, just around the corner, from my Local Auto Zone! Thank Auto Zone, for taking good care of me Always!
Happiest of Holidays
Christine Holliday

wow, what a let down joke this placed turned out to be after all the years I did business with them.
I went to buy windshield wipers and the guy looked them up on line sold me what he thought where correct and it seemed to go really good. well driving the next day I went to wash the windows and found that the ones he sold me were the wrong size and in fact too short. Went back today and the guy found his mistake but instead of replacing both he gives me one and then said the passenger side is right. I have had the truck since 2011 and never have I had two sizes of wipers… So I ate it and paid for the second I just didn’t want to argue with stupid. Not good customer service, and just shows why you have to just not trust these sales guys
What he should have thought about is the power of social media and the fact now people will read this and know to watch out when they buy something at Auto Zone so they too don’t get ripped off…

Had to replace my 5 yr old battery, and this place helped me do that. They gave me a battery with a good warranty and good price, not wanting to make me pay more than I should. They even installed it for me, which is very cool since I wouldn’t know what to do! Apparently my old battery was difficult to chisel out. It being so old, and in Vegas the last 2 yrs, there was so much corrosion. Still, the new battery was in in no time, and they wouldn’t go back inside until they knew my car was good to go. The gentlemen were so nice. I will definitely come back to this Autozone next time I need something for my car!

Everyone there is so friendly and helpful! I was recommended by my boss to go there because I told him about my car problems and I was satisfied. The gentleman who helped me, Pablo (I think was his name) was very helpful and I tipped him after. Would definitely stop by again. :)

Sold me a fuel filter that does not fit my truck, after I got it off and found that it didn’t fit, I retuned to the store and they did not have the correct part. Said sorry and would not return the part. Incredibly frustrating.

Not really a positive experience and poor customer service. My husband and I stopped by to look for a specific item. After asking an obvious employee a simple question if he works there, he condescendingly answered back ‘yes but I’m off the clock.’ A simple yes or no would’ve sufficed without assuming that well ask him to do work for us or maybe directing us to an associate that is on the clock without being rude.

I needed some windshield wipers and of course at the dealer they were trying to charge me an arm and a leg. I stopped by Autozone to compare prices, and as expected the prices were much less. My husband had every intention of installing the new blades himself (or so he said), but the man who works there offered to install them for free for us. Wow, talk about good customer service. We were very happy that we walked away within a few minutes with brand new wipers and it cost us less than the dealer.
There was another person working there that although was not doing anything did not want to come show us where the wipers were that we needed and I ended up picking up the wrong ones at first because he gave me the wrong information. The second guy that helped me, walked over to the wipers and pointed out my options and told me more information about the brands and which he suggests getting. He is the one who helped me put it on my car. It would be great if all employees were that helpful.

First off I want to point out at this store, anyone who comes here is treated very fair, it is a first come first serve basis and the staff dedicate every minute and attention to the customer! If you need multiple parts and the line is longer than anything, they will not rush you or make you feel you should wait, they insure you are being taken care of and questions and concerns are the priority here.
I have been going to this store for over 3 years and I still have yet to find any flaw with the staff. If anyone disagrees then see Bernard or Joe, they both go above and beyond for the customer along with the other staff.
This store has my business, because I cannot express it enough, I had to come here for numerous parts on multiple times and go back and forth a ton of times, but it wasn’t the staffs fault, it was my own, plus they went into detail about brakes and tools and etc, they explained what I needed to do.
This store is highly recommended for quality customer service!

Both of my husbands headlights went out and he needed new bulbs. He had one go out and didn’t get to it yet and then the other one went out. We came to just get the bulbs so he can curse and yell as he figured out how to do it but the guy helping offered to do it. It was much easier than figuring it out on our own by being shown how. We tried to tip the guy but he refused it. Either way the guy with the tribal and kanji tattoos on his arm has great customer service!

Checked the fluid levels in my car and brake fluid was low. Stopped in. Got what I needed. Got out. No hassle nice and fast. Nothing to dislike about that!

I Stopped by for oil change and tune up goodies, the counter guy was totally knowledgeable and helpful as always.

Sub par service.
I started with a guy named Cody who was not friendly or professional. He started helping me then told me to wait then called me back to the counter, at which point he said he really needed to leave.
I needed a headlight for a friend’s car and didn’t know the year. His coworker, Alex, suggested checking under the hood. I popped the hood, he instead checked the door and said it was a 2002. Then he said 2004. I said check under the hood, as Alex had mentioned, at which point he determined it was a 2005. Once inside, he gave me price ranges between $ 17 as the cheapest and $ 60 as most expensive. Clearly I have no product knowledge and asked for whatever was the standard. He picked one and then Alex came back over and said the one he picked didn’t match the one I already had, and to go with the standard (sounds familiar?) He then asked Alex to finish with me, saying again he really needed to go and then starts asking about scheduling. Um, please go.
Alex’s choice was actually $ 16, so cheaper than the «cheapest» that Cody had suggested. I don’t care about price, I care about customer service. Alex seemed knowledgeable, but no offer to put the light in for me. I drove to Jiffy Lube up the street and offered the man a tip to install it. Took 2 minutes.
I’d go back, but Cody was off putting, not wise if you want women as part of your clientele.

Helpful staff helped me find two parts a home-​bound mechanic friend needed. Unfortunately they did not have a variety of sizes for their wire connectors, and other than ¹⁴⁄₁₆ and occasional ¹⁸⁄₂₀ butt pieces, they didn’t have 18 gauge sizes for anything. Very odd.
Ultimately was able to find passable parts courtesy of the help of a gentleman who was doing stock in the back room and saw me looking through the smaller parts section in confusion while chatting on my phone to my friend.
Though this guy was really sweet about coming out to help me even though he’s clearly not floor staff, the front desk clerk had the personality of a piece of notebook paper and other than asking me of I needed a bag, didn’t say anything else to me– didn’t even tell me my total charge or say thank you. Unusual.

Matthew O. is so helpful! I found out that my headlights were burned out. It’s a wonder I didn’t get killed. Matthew was the best to come out and replace the bulbs for me so I would be safe. A+ on customer service!

I’ve always trusted AutoZone but I received exemplary service this time.
My battery was dead and they promptly switched it out without trying to upsell. Joe, Alex and Ella were super-​friendly and efficient. I will definitely go back.

I’ve stopped at this AutoZone when I’ve needed small things for my cars. I am not a do it yourself kind of person so it’s always for something easy.
My xTerra has a burned out stop light bulb and I went here yesterday to get a replacement. Having watched a YouTube video on changing the bulb, I felt like I was Super Mechanic as I sauntered in the store.
I found the booklet with the list of cars and found the number bulb I needed. The gentleman who was at the counter verified my choice and I got the correct replacement. I then asked him about changing the license plate bulbs to LED bulbs. He came outside to my car, got down on the ground, and showed me how easy it is to change them. I bought the two LED bulbs.
I have always found the people who staff the store to be very helpful like this. They go above and beyond to help. Now if the guy would just bring me a socket set, I’d be able to change the bulb for which I went. OK, I’ll borrow a socket set from a hiking friend. And, I’ll continue to stop here for this kind of minor thing.

Went in today as my headlight was out. They came out to check and all it was is a loose connection. Thanks for being honest!!!

Usually when I come to ANY AutoZone I am treated with respect. I am not a gearhead or a mathematician, but I can certainly see the benefit of saving a bunch of dollars by changing my own oil.
Also, wiper blades dry up out here faster than my mouth after a joint… chief’s-sponsored twinky eating contest. Wow, apparently I am not much of a writer either.
They give good advice and don’t push too much extra stuff you really don’t need. Plus they recycle your old motor-​oil for free.
Thank you auto zone! Old Bessy (my 2003 Ford truck) loves you, and so do I.

Pleasant staff and prices are better here than Meyers for Audi.

This place is amazing. They will assist you in any way. They offer the cheapest part and will help you with minor work — in my case changing a head light.
Super clean store, nicely laid out, and amazing customer service.