Almighty Air

My A/​C went out so called my home warranty on a Thursday evening to request service. They assigned Almighty Air. Luckily I was heading out of town for the weekend so wanted to schedule for my return on the Monday morning, so I called Almighty Air the next day and left a voicemail asking them to call me to schedule. Three days later and still no response. Have since requested another company and reported this one to my home warranty company. I appreciate it is a busy time, but three days to even respond to a service request is unacceptable.

CONSUMERS BEWARE !!!
Our Homeowner Warranty assigned Almighty Air Conditioning and Heating to repair our broken A/​C on Sunday. By 11:30am on Monday I still had not heard from them to schedule the appointment — this was a sign of their poor communication to follow & continue. The appointment was made with a window of 12p-​4p yesterday (Tuesday). At 12pm, I called to see where we were in the line up for that window and was informed that it was going to be closer to 4pm because the technician had to go back to his first job because his repair stopped working. At 4pm we called to see where things stood because we received no word that anything had changed, and were informed it would be closer to 7pm before the technician would arrive. At 7pm still no word so we called again to be informed it might not be until 10pm. 10pm came and went At 10:25pm we received a call from the technician stating that he «guessed» he could still come. On our end it was too late because we were asleep as we get up early for work. There was no mention to reschedule or put us on the top of the list for today. The complete lack of communication with this company is astounding. If I hadn’t called each time to find out what was going on, we wouldn’t have known anything. This company’s business practices and work ethic are horrible. We have reported them to the Homeowner Waranty as well.

If you ever have any air conditioner problems, PLEASE DO NOT call this place. They give you a time window for an appointment and they never show up. Had two appointments scheduled with them. One on JUne 16^th where the tech «was running behind» several hours and I had to go to work. The second appointment was today on July 2^nd. They gave me a time window between 10am-​12pm. It’s 8:31pm and they are still NOT HERE. I called them at least 10 times and all I kept getting was «I promise they will be there. They are just running behind». How unprofessionAl. What a joke. I lost all my day waiting at home for them.

RUN DON’T WALK… Had an outage on a rental property we own. Tech comes out for a quick service call and comes down says he can’t access the panel, that’s all, no diagnosis, no report, no nothing, please pay for service call is all I get. TOTALLY incompetent jerks, save yourself a wasted day!

We had Almighty Air come out to do our spring check-​up. We ended up needing to replace the fan motor & blower motor to prolong the AC unit life. AC Tech, Christian, did a great job. He was timely, professional, & worked with my schedule. They didn’t try to up-​sell me on a whole new unit. I will definitely recommend Almighty Air to friends.

Horrible service, went through home insurance and claim got denied because their tech said that wires were disconnected which they were not! Took them days just to submit for approval and that’s after I called 3 times a day! Rude people on the phone and waiting time for an appointment is 4 hours even if they say you are the first appointment, you will not be and have to wait around! The worst