Royal Maid Service

I am outraged by the poor quality cleaning service and the lack of customer service.
We hired Royal Maid Service to clean our house before we moved in. The owner assured us that her staff was experienced at getting homes into move in condition. 2 staff came to house and so called «cleaned» for 4 hours. My husband was in and out of the house during this time so no one was there to supervise. I arrived a few days later and was SHOCKED to find floors that were not properly cleaned, filthy bathrooms and a a dirty refrigerator!!!
The worst part of this ordeal was that I called the owner to complain. Her response was that I could not afford her services and that my husband made the mess after her staff left!!! She never offered to come to the house to see what I was complaining about.
Thankfully, I did find an AMAZING cleaning lady very shortly after. I paid her double what I paid Royal Maid Service because she worked 8 hours to get the house properly cleaned. She cleans my house every other week and I gave her so many referrals.
There’s NOTHING royal about Royal Maid Service!!! Save yourself the grief!!! One star is too many!