Schuler Books

Have purchased many books here over the years, however today I stopped to get a sandwich to go.
I ordered, and was told they would call me when it was ready. I waited nearby the order/​pay area (so they could see me) and waited… and waited… I finally asked the cashier if my take out order was ready and she said yes and handed me a bag that had been sitting on counter right next to her. It was no longer hot. Due to time I choose to just pay and go, but I did pause to ask «you can see I have been waiting, when we’re u going to let me know my order was ready?» And I got the blank look, not an apology, nor any type of explanation… I tend to give folks in cust service industry the benefit of the doubt (I know customers can sometimes be selfish and rude) but when there is a concern and an employee makes zero effort to be even slightly empathetic I generally make a point to not go back. The food was not bad though.

Store manager needs anger management classes. She’s scary. Blondish 55ish. Avoid at all costs.

Good food, excellent selection and most helpful staff! So many gifts have been purchased here!

I’m giving three stars because bookstores like these are closing everywhere and I want this one to stay, but PLEASE fix your WiFi. It never works and when I ask about it at the front desk they couldn’t care less. So rather than hanging out, buying coffee, buying book, I end up leaving disappointed and going to Espresso Royale.

I very rarely write reviews but I’ve had several experiences here that make me feel the need to write a review. The woman who accepts and prices the used books and media is incredibly rude, every time. She has such an attitude and is very short with everyone. I literally avoid selling my books to this location because I don’t like encountering her. If I do have to go to this location (to sell DVDs, for example), I dread the interaction. I’ve also had other issues with other staff members at this location, both at the main desk and the café. At the café one of the workers was distracted while chatting with a friend, and she took forever to prepare my food. She did apologize and gave me a coupon for a free coffee, though. Another time someone working at the bookstore cash register was also distracted by a friend who was chatting with him. I love the store itself, but the employees need an attitude check.

Very good selection. Staff is helpful. My girl friend even asked one of them to go over to find out what book I was interested in so that she could get it for me — so very helpful. Food in the café is extremely good. Atmosphere is welcoming, more so near the café. Never had a bad experience there.

Love this bookstore! So nice to be able to shop ‘locally!’ Staff is very friendly and know what they are talking about!

Fantastic selection of local music! And on top of that a dollar CD bin!

So happy to update this review now that Schuler’s has WiFi! It’s fast and reliable.
I suggest bringing your laptop fully charged because of the lack of outlets. There’s one power cord at one corner of the café, and there isn’t a guarantee a table will be available near it.
I noticed how much variety they have in their menu. It’s not just coffee, bagels and pastries but pizza, paninis and other sandwiches.

Bookstore and café are a community asset, BUT they do not stand behind the other products they sell. I bought a kitchen gadget which didn’t work and tried to return it. Cashier said she’d tried the same thing and it didn’t work for her either. Manager said that since the blister package had been opened, they couldn’t take it back as they couldn’t resell it. That they couldn’t test everything they sell. Why they would try to resell an unsatisfactory product was not explained.
When I said that I’d either write a Unilocal review or take them to small claims court, they gave me a 20% off coupon on a future, full-​priced purchase. The amount of money is small; the reason that I’m writing this review is to alert customers to the «no returns if opened, no matter what the reason» policy

This is a Borders, but without the bankruptcy thing. They had used books and I found some great titles that I had never seen before. This place is pretty cruzy as the married men were wizzing by. It got pretty annoying when I was leaving with my purchases and one of them that was doing donuts around me earlier stood in between the doors until I paid and then tried to open the door for me. Sorry to disappoint. I took a pass.

Love bookstores, like anyone who is likely to review this one. However, there is a stark contrast between this location and the one in the Meridian Mall. Customer service at the Eastwood location is non-​existant. The staff just don’t seem happy to be there, they’ll stand around at the registers talking to one another while you wait to check out. There are a couple of staff who have been openly rude to my daughter, mocking her choice of books. When I say «thank you» after the transaction, their response is universally, «yup» or «no problem». Well I guess it shouldn’t be a problem since it’s, you know, your JOB. But this is getting to be a universal issue. By contrast, the staff at the Meridian Mall store are friendly, helpful and courteous. Time for some customer service training, I think. Until then, I won’t be back.

I’m giving this a four-​star because I love books and bookstores.
I especially like this store because they have a good selection of USED books. Today I picked up a couple books. The prices of the used books I bought were around $ 7.50 per book. That is a really nice deal considering brand-​new book usually costs double that price.
In addition to used books, there’s also a section for music. They even sell records here (used & new).
There is also a café here if you want to just sit and relax.

Always a fan of any regionally/​locally owned store, and Schuler’s is no exception. My family has been shopping here as long as I can remember, since they were in their original location near Meijer, and now our loyalty has followed them here. This location can be crowded and hard to park in, but the staff is friendly and I can always find what I want with their help. Lots of fun little stocking-​stuffer knickknacks too, and some really hilariously cute kitchen gadgets. Nice that they have a café with a fire going — food does get overpriced and it isn’t THAT good (very unimpressed with Mediterranean salad — it’s like greens with pickled onions and mushrooms. blergh!), but I love their tea, which comes served in a cool little press.
It’s our bookstore of choice, and a great, well-​stocked alternative to B+N or Borders.

Schuler’s is a regional chain that resembles the late Borders Books, although it’s usually not as well stocked as those stores were. It also sells a dwindling number of CDs, along with DVDs and a tiny selection of Blu-​rays. Prices are full retail, except for modest used sections for books/​CDs/​movies.
This is, ostensibly, a bookstore, though. And when it comes to books, selection is weak, unless you want genre fiction; nonfiction can be hit or miss.
Unfortunately, the staff prefers impressing, and talking with, each other rather than actually serving customers. (Case in point: They had purposely stocked «Abraham Lincoln, Vampire Hunter» as a Biography in «New Nonfiction.») They don’t typically know much about their stock if it’s outside of their personal area of interest. And I’ve been astounded at the basic book questions from other customers that they couldn’t answer without running to the computer.
As much as I enjoy browsing bookstores, you’ll have a better chance of finding what you’re looking for — and learning more about it – by shopping at Amazon.

I had never heard of Schuler Books before the Eastwood shopping center was open and they moved in. It’s like Barnes and Noble, Borders, ect in the sense it’s a bookstore with a magazine section and a café. It’s just, as JT D. said, the books are not well organized. I agree with Misi P. that it’s just not organized well. Maybe I’m used to how Barnes and Nobles organizes their stores, but it takes some getting used to. However, since I love books and it has books and a large magazine selection it gets a star. Another star goes to the fact there is tons of parking and you can hit this place up and then head to DSW for some shoes ;) The final star goes for the fact that it’s a nice place to chill and look for books or find an area to read a magazine you may not want to buy (only interested in one story).

Schulers is a largish bookstore with a big café. Their bookstore staff seems uptight, but they tend to be knowledgeable about books and where you can find them (as you probably will have a hard time finding them yourself).
They have a nice café, but the food is a bit pricey for what they are serving. Also, if you want to go there to use your computer prepare to be disappointed; they have very few outlets and their WiFi is iffy at best.

I typically have issue with bookstores… not because they are bad, but because I spend so much money in them! I like Schuler’s in Eastwood because they have a good selection of books, but I do find all Schulers difficult to get around. The organisation isn’t exactly intuitive, so that’s a challenge. I do appreciate their study area and that their café serves hot sandwiches and salads, plus they carry Republic of Tea teas. the book selection is great and there’s usually some live act in the café area. Good place to chill!