Amber was awesome. I went to just look but she was polite, helpful, super knowledgeable, and loved her job. I told her I was just looking but she gave me great service and was really honest. Those things combined resulted in me purchasing a really nice pair of Polo Ralph Lauren eyeglasses. She told me with holiday, it could be up to 10 days, but she was the hero when the came in 4 days. In the Lansing Mall, see Amber. She is going to school for this, and is more that a sales associate. Get great service, and a great helpful person with no obligation to purchase! Great experience. Highly recommend.
Adam R.
Tu valoración: 5 Phoenix, AZ
Just a quick thanks to the excellent staff at LensCrafters in the Lansing Mall. I slept with my glasses on and the frame was slightly bent and the screw was no longer aligned with the hinge. The tech at LensCrafters fixed my issue without charging me and very quickly. I can bend my head forward and my glasses don’t slide down my nose. It sounds like a slight inconvenience, but for someone that needs their glasses 24⁄7 it was hell on earth. Thanks again friends!
Nichole R.
Tu valoración: 5 Lansing, MI
My glasses were busted over the thanksgiving holiday. I was in a jam and needed new ones asap. My insurance is out of network so I had to pay cash and await reimbursement for my purchase. The staff helped me navigate the issue and billed the insurance company for me. I was able to walk out with new glasses/lens in under an hour and it was affordable. Only 265 and I could see again. Highly recommend.
Lorraine H.
Tu valoración: 4 Lansing, MI
I like Renee at Lenscrafters, she has for several years helped choose the right glasses for me. She has a keen eye for style and knows what looks good on a person. Dr. Tamara S. is an excellent eye doctor and is quite thorough. She is very good at putting a person’s fears to rest. I have a combination of several eye problems, extreme nearsightedness is just one of them. Now I have a better understanding of what’s going on, a thorough knowledge of my eyes’ health, and better vision with new glasses.