Penn Container

Very poor customer service on 2 separate occasions … and I actually gave them two shots. Firs time I was throwing away old carpet. I called and confirmed they would take it and was instructed to cut it and roll up in 3 – 4 foot rolls. It was put out on curb as instructed and I watched them pull up take my roller and walk away from all the carpet!!! I immediately called and talked to supervisor who called the driver and responded to me that the driver said it wasn’t out when he came by. Unbelievable, I told him I watched the guy walk away from the carpet how insulting to think I would call up to lie? The guy was actually argumentative and believed his driver over me. The second time was the last straw. I was going to put the can out and noticed it was half full so I looked around to see if anything needs to go. I put in a piece of concrete from a fence post that was laying around and actually watched the guy dump the can on my front yard and toss out the concrete. I called to complain and of course they said it was construction debris … and dumped in my front yard. This company does not value their customers and provides poor service.

Family owned. Great customer service.