Once again another awful experience at quest. I’ve visited all 3 locations in the antelope Valley and all 3 are awful. The staff is always rude and never has any idea what’s going on, I always thought it was just me but I’ve watched 3⁄3 people leave mad this morning. There’s only myself and another lady who were waiting when I arrived, I had an appt at 8:30 and still waited 45 minutes with only one person ahead of me. I can hear multiple staff members laughing and carrying on in the back while the front desk remains empty. Nobody even acknowledges you or the ridiculous wait. I feel like there’s no standards, everybodys attitude is awful and careless. Can’t find your order, not my problem. If there was other labs I could go to, I would never come here again but unfortunately I’m at their mercy. If you can avoid this place I would HIGHLY recommend doing so.
Estela D.
Tu valoración: 1 Palmdale, CA
The worst customer service I have ever experienced in my life… so sad people are in the medical field and are simply unhappy. I was there with my mother on Saturday February 13th and the African American young lady with braids in her hair was so rude to patients. I don’t understand why she is still employed she had the worst attitude towards the patients. They don’t deserve a star because of her.
Ralph A.
Tu valoración: 5 Los Angeles, CA
Friendly Staff, quick and clean place. Place is small in the back of what it looks to be a shopping center. Try get there early in the morning and you’ll be out in 20 minutes or less.
Debra W.
Tu valoración: 2 Palmdale, CA
The service here is terrible. Staff isn’t friendly, borderline rude. I’ve been here twice with appointments and they’re always behind schedule by at least 20 – 30 min. Definitely don’t even attempt to come as a walk-in! If you have other options, go somewhere else!