Quail Run Apartments

Love our apartment here! Buildings are a little outdated, but for the rent we are paying, it’s worth it. We’ve made it our home. Neighbors are friendly. Also allows pets, which is great! Definitely a nice place to live if you’re looking for an apartment near Lancaster.

NEVER EVER would I recommend this place to someone. The apartment is decent but nowhere near all the great places I have lived before. Here is a list of issues we have had since moving in February of this year:
–Gutters outside our apartment never fixed or cleaned which causes a waterfall outside our door that has cause our doorway to rot and our locks to rust ultimately resulting in me getting soaked coming into our apartment
–2 buckets full of kindling were pulled from our dryer vent (finally) after multiple requests to have it cleaned out because we heard birds in the vent and saw the dryer hosing moving from them in it (HUGE FIRE HAZARD)
–Sliding glass door that barely works even though it has been «fixed» twice now
–Things that were actually pointed out to us by Nate who is the property manager took forever to get fixed. One of the things apparently just can’t be fixed and we were told we just have to deal with it
–When I asked about the fitness center Nate didn’t know the code to get in offhand (even though it was clear as day on the paperwork he gave us) so he couldn’t show it to us. After leaving with him I went and check it out and it’s a run down hole in the wall with awful equipment
–Multiple water shut offs to fix things which was never communicated with us (3 shut offs so far this month (October 2015)
–Cheap Appliances are in apartments so don’t expect them to work like they should
–We have seen a handful of residents running away from the cops which is very reassuring
–An arsonist actually set one of the buildings on fire here
–Prostitution
–Lots of drug deals also happen right in broad daylight
Lord only knows what we don’t see…

Pros:
— excellent square footage
— nice layout in apartment
— upgraded units have nice washer/​dryer
— location is close to everything including the city
— pet policy is fair
— the best deal you’re going to get in this area of Lancaster IF you can put up with the issues below
Cons:
— maintenance is not a priority, and requests will likely not get done in a timely manner or correctly, if ever
— buildings are old and cheaply constructed so you run into a lot of issues
— the Solomon organization has really restricting lease contracts, and if you want to go month-​to-​month in your 2^nd year it is a huge monthly cost. And they make you decide if you want to renew your lease 3 months before your lease is up, you’re given 5 days’ notice to get your decision in or pay a hefty fine. It’s pretty tricky in my opinion.
— nothing in the lease holds Solomon accountable for standard of living, so if you don’t want your rent to go up because you still have maintenance issues not being addressed, there is nothing you can do about it
— pretty sure drug dealers lived in a building beside mine.
Overall I didn’t enjoy living here, but I can see how it can be attractive for its price. It is a good deal for what you get in terms of square footage and amenities. Not for me, but it is for some. Good luck to anyone who is looking.