Lancaster Florists

I called Lancaster Florists in a panic on a Saturday afternoon after The Farmer’s Wife Florist unexpectedly canceled delivery for flowers I needed sent that day. The woman who answered the phone at Lancaster Florists was so kind and accommodating.
They agreed to deliver later that afternoon and while they didn’t have all the flowers in stock for the bouquet I wanted (since it was last minute) they not only explained which flowers they could substitute in but also explained how the bouquet would look. Even better, they did not speak Spanish but agreed to write a message in Spanish for me as long as I could spell it over the phone.
This was an amazing experience and my friend (who had just come home from a long hospital stay) was blown away.
Thanks Lancaster Florists! I will definitely use your services again!

My sister placed an order through
unfortunately to her luck the assigned florist were these people. She paid for a cute flower arrangement for Mother’s Day, unfortunately that is not what my mother received not at all. What she received was a «peace» plant that could have been purchased from the nearby grocery store at less than half the cost she paid.
I am disheartened that 1800flowers would be okay with their local agents not using anything close to what the original order was placed. This lonely and sad looking plant brought me to tears thinking of what my mother must’ve thought.
If you are forced to place an order to a loved one through the website please try to verify the florist assigned and their work to make sure their prior work is about what you expect for the recipient.
As a longstanding customer to 1800flowers I will be giving them my opinions as well.

I ordered flowers for my wife to be delivered on the day before Valentine’s Day. The flowers were delivered and left in the heat on the porch. UNACCEPTABLE! The flowers sat over 3 hours before we arrived home. These were supposed to be delivered to her at work. The florist GOOFED and then after midnight the owner sent several RUDE messages to my wife via Facebook! I will NEVER use this florist again!

Flowers were supposed to arrive on mothers day. They didnt. When they did arrive the following day, they were wilted and half dead. The card wasnt signed and did not include the sender name. Go Elsewhere!!! Awful!!!

I am not impressed with this Florist. I purposely limit how often I get flowers for my wife because she loves them and I want it to remain special. So I spent $ 80 on a small arrangement to be delivered to her while I was at work. It was simple enough to do online and I was very excited for her to experience it being delivered (which was a first time for me).
When I got home she was stoked about getting her flowers but explained to me that the girl who delivered it was short, preoccupied, not engaging, and just unhappy all together. This was UNACCEPTABLE. Normally I would call and complain but I didn’t want to put a negative mood in the house and most importantly was not looking for compensation. I paid $ 80 to have the flowers delivered, I shouldn’t have to make a phone call because of the service.
Plus, the arrangement didn’t look all that great, not really something I would hold against them as it was more of a matter of size but it just added to the whole experience. Regardless, my wife was happy I did that for her but I will NOT be using Palmdale-​Lancater Florist again. Customer Care would have turned this into a 4 – 5 Star review.

This florist was unable to deliver an arrangement of flowers to the Antelope Valley Hospital when they had the hospital name, address, patients name, patient’s room number, patient’s bed number.
The florist had TWO numbers for members of the patient’s family and my cell phone and work numbers. I was not called, the family was not called. I received an EMAIL, saying the patient was NOT in the hospital!
I ordered through
. When I called Avasflowers I was caught in the circle of automated entries for over 15 minutes. The automated operator kept asking for my six digit order number, which I pushed in. The automated operator was giving me other customer’s information! I tried over and over. It gave me a different person’s name each time, but NOT the person I was calling about. Finally, I was able to reach a LIVE person, who was very helpful, but it is 6:00PM. I ordered the flowers this morning, under «SAME DAY DELIVERY» arrangements. I was trusted with cash by my colleagues to order the flowers for a VERY sick woman, and I failed to do so by using
which uses the local florist in Lancaster which is Palmdale Lancaster Florist.
Words cannot express how upset I am with the disregard for the importance and respect for my business with either Palmdale Lancaster Florist or Ava’s Flowers. Both companies are responsible and my friend’s wife has yet to receive her flowers!
Update: My friend text and said he received the flowers for his wife… it was after 7:30PM.

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