Keim Pre-Owned

Do not do business here. I made the mistake of buying a car here just over a year ago. The salesman convinced us to by an extra warranty on the car. I honestly don’t know how fair or not the deal we got was, but the entire experience was unpleasant, start to finish.
Now, certainly some blame falls on me for not being more thorough in my research, but since we bought the car 14 months ago, we have had it in to their service center twice, to the tune of about $ 1600. The warranty has not saved us one penny. The first time we had it in, one of the issues we were having was with an LCD panel on the dash that displays the odometer, gas gauge, and a few other functions. The panel was not functioning properly; some parts of the display are blank, making, for instance, the odometer impossible to read correctly. When I asked if it could be fixed, the technician basically shrugged his shoulders and left it at that. The display persists in its semi-​functional state.
The car is currently in their shop. It has been there now for four full days. It was supposed to be done today, but I got a phone call around 11 a.m. telling me that the exhaust shop with which they contract for exhaust system repairs is closed today because it is Good Friday. So sorry, he said, but he just now found out. Forget the fact that he supposedly made an appointment with them yesterday. I will now be without the car for a further three days.
Needless to say, once I pick up my car, I will never again set foot on their property. The only reason I have been taking the car to their shop and not my regular mechanic is because the warranty only applies if they do the work, but, as we’ve learned, the warranty is apparently worthless. I will never make the mistake of doing business with Keim again, and neither should you

completely rude. that’s all i have to say.

Steer clear. Their prices were way above KBB and Carfax prices for the cars they have, and they actively discourage you having your own mechanic look at the car before you buy it. They also lied and said someone else was coming to look at the car we were interested in, and kept pressuring us to make an offer — which we unwilling to do until our mechanic looked at the car. We were car-​shopping on a Saturday (big mistake unless your mechanic works weekends), and they refused to take a deposit and hold the car until Monday so I could take it to my mechanic. They then suggested — actually, insisted — that we take the car to THEIR mechanic at Sears. Like a mechanic who gets business from them is ever going to tell the truth about the cars Keim sends over. Anyway, we took the car to Pep Boys to have it checked, and they found over $ 1000 worth of must-​be-​done-​now repairs. When we went back — at precisely the time they said another buyer was coming to see that same car — the salesrep was coming back with lunch, and was very determined to «desk» us and make us sit down and talk about the car — neither of which would have happened if they actually had another buyer with an appointment at that time. When we said we were going to keep shopping, the salesrep wanted to know which dealer we were going to, which was none of his business. Oh — and when he insisted on coming with us for the test drive (the only dealer who did that, by the way), telling us about selling a car to someone at his church (seriously???) was totally off-​putting. I don’t need to know what your religion is, and people who God-​drop actually make themselves look LESS honest. I would NEVER go back to Keim for a used car!!!