They only welcome you if your hispanic or black. I never get a greeting. There never fully stocked and don’t apologize for it. I’m done with this place not that they care about my business anyway.
Dawn B.
Tu valoración: 1 Lancaster, CA
I went to this dollar tree today, a Friday, the day after Christmas, around 430pm and was very surprised to see them with only one teller open, at least 8 people in line, and when one person came out of the office,(she looked like she may have been the manager or asst manager) I asked her if she was opening another line, she replied no, began to walk outside, hollered out the name of someone else who was also in the same office she just came from, and he came out and opened another register with an attitude while she went outside. Corporate needs to send someone in there to clean house and start all over again with individuals who actually work. And because of the look the guy gave me when he came out, I am almost sure they have a glass which they can see us on the outside but we the customer can’t see inside.
Michael B.
Tu valoración: 1 Lancaster, CA
The employees at this particular Dollar Tree are horrible. They all seem to be unaware of what customer service is. Whenever my wife and I go in there we only see just one register open no matter how many people are waiting in the line. The other employees see this and act as if they don’t know what to do or just don’t care. Instead of opening another register they will either pretend to restock products or hide in a room, which I guess is their break, that has a couple of 2 way mirrors where they probably just sit and watch the one employee at the register. I saw a young female employee yesterday just texting and looking at her phone right next to the line. I was a bit surprised that she didn’t mind us looking at her just chilling on the job… but I guess she could’ve just got done with her shift… at least I hope so, otherwise she just made herself look really really bad. Now besides the employees who don’t like working the outside atmosphere is kind of shady too. You always see someone by the door begging for change or trying to sell bootleg movies/music. Also there are sometimes sketchy looking characters by a bus stop near the Dollar Tree. I would advise against going there at night if at all. We only go there because its close. I kind of hope they fire most of the employees and hire some people who actually know about customer service and would appreciate their jobs. It sounds harsh but I doubt the current employees understand that when you see a problem with the customers getting frustrated everyday that maybe they should try a different approach.
KJ D.
Tu valoración: 4 Palmdale, CA
I’ve become a big fan of Dollar Tree stores and this one is no exception. Clean, well laid-out and friendly people seem to be the hallmark of Dollar Trees. This one is an area of town that I rarely go to, not so sure about safety here, but the times I’ve gone it was just fine.
Nicole Q.
Tu valoración: 5 Lancaster, CA
I am addicted to dollar stores. I will not lie. Dollar Tree is one my my top favs… ok it is my top favorite! I love shopping here! :)
Jackie S.
Tu valoración: 5 Lancaster, CA
I seriously love this Dollar Tree! It is so clean! I go here because cards are 2/$ 1. How can you beat that? Now I can afford to send cards all the time to my family and loved ones! They have a great selection of flowers and stationary stuff. What a great selection and the employees are always really nice! So clean, too! Love this place!