Chuck E Cheese’s

I would really like to give this place a 0. I went in on a Friday night with my grandson. It was not busy when I got there. Placed my order and still hadn’t gotten out food. How long does it take to get chicken nuggets and a wrap? Couldn’t get anyone to wait on us to redeem the tickets — stood and waited 20 minutes. The manager was at the register the whole time, did not even look over at the line of people waiting there. The only good thing about the place was the hostess, I wish I had gotten her name. She at least was apologetic, when I asked for a refund the manager just have me the credit back on my purchase. I recommend gong somewhere else.

One of the most cost efficient and least frustrating places to take two little boys.
I love taking my nephews here when I’m babysitting, the place is set up to cater to all their needs without driving me insane. Tons of fun games, and the toys are dirt cheap if your little one hasn’t won enough tickets to get what they want. All in all a great place to bond with kids, while buying their love.

This Chuck E Cheese location operates like it’s everyone’s first night on the job. Unreal. We hosted a birthday party at this location. Normally the parties are scheduled to be 2 hours long. The food-​basic pizza & a few appetizers-​did not come out after 2 hours in to the party-​so yes, the party was essentially over. We were climbing the walls at this point. What was taking so long? The place was not filled to max capacity (table-​wise), it is a relatively small chuck e cheese to begin with– Birthday parties generally have already reserved their party weeks in advance, & have already placed a deposit with the reservation-​& you can’t have some pizzas ready? I would swear our waitress was on something-​& never once apologized for her lousy service-​or the no-​show in the food dept. The manager finally came over-​said we could stay as long as we needed to with no extra charge (gee thanks-​where is the FOOD??). The manager also offered some credits for our trouble. 2 parents arrived to pick up their children. We got very nervous telling them to stay-​there were issues in the kitchen-​so there had not yet been any food, birthday cake, etc. We finally received our food 2 hours & 20 mins into the party-​or 20 mins after the party was supposed to be over. The elusive Chuck-​E only comes once during each bday party time slot-​so you’re generally sharing him with 3 other birthday parties. (If you’re just bringing the fam in for an evening of pizza & games, & expect to take a picture with Chuck-​E… Forget it-​not going to happen. Various employees with zombie-​like personalities shuffle between waitress duty, cashier duty, & even putting on the Chuck-​E suit. This place is an epic list of management don’ts. Then we went to a birthday party that friends hosted at this location for their child. Many of the same issues. The adults didn’t get their food for over an hour after putting in the order. I realize that it is most important to get the children their food first-​& when you ask the staff about your own food, they will not hesitate to tell you that the birthday party food comes first. We also had a waitress then return our food to the kitchen apparently stating to other kitchen staff that she couldn’t find us (this after we, as well as the gentleman at the table next to us motioned to her & showed her our order number). I should have realized that our order was doomed when she missed half of the items while we were placing our order. The clientele has become increasingly rude as well. With 2 little girls from our friends’ party complaining that one of the women from the birthday party next to our friends’ kept bumping in to them. nice. I think that I have had enough of this Chuck E Cheese to last a lifetime. You know it’s bad when the kids are having issues.