T-Mobile

First of all T-​Mobile just SUCKS. we had it for 2 weeks and NEVER had any good service. but if you do decide to use t-​mobile as your provider Do NOT go to this store. They are not helpful here AT ALL.
They have wasted SO much of my time and my husbands time. they have given us false information and messed everything up. They are not responsive and do not try to help at all. Half the time they have no idea what they’re talking about.
STAY AWAY from this store.
in general T-​Mobile is CRAP and this store just makes it even worse!

Had more than one bad experience in this particular store, but last week was the last time I’ll ever try to do business there ever again, and would never recommend anyone to go there. Especially not considering there is a better more helpful and friendly option less than 2 miles away. Thank God for the help provided to me by the T-​Mobile store at Alameda and Wadsworth after I left the 7355 W. Colfax store when myself and another were forgotten about and walked out angry. The manager is horrible and possesses no customer service skills when his priority is leaving for the day. Unfortunately a manager needs to set a better example for his employees, which seemed confused and disappointed that they were being left with a store full of upset people. The worst part is he started my transaction, said I was next, then left. What the hell! After 2 long hours I left and went to the store at Alameda and Wadsworth, which had me my new phone in less than 30 minutes. It’s a good thing because if I wouldn’t have had a decent other option I may have considered switching to a different provider, and I’ve been extremely satisfied with T-​Mobile.

VERY BAD CUSTOMER SERVICE… we were helped by this guy named TONY and he was rude… didnt look happy to help us… he had some attitude and was mean and he dint even answer our questions… i thave been to many t mobile store but i have never met a guy like this mean and rude… VERY unproffesional.

Haven’t been to this store — but their customer service is terrible and 4G service in Denver is spotty — go somewhere else.

I am a very happy T-​Mobile customer, and had some problems with my phone while I was in CO. Found this shop near WalMart (very convenient), and took in my phone. No problem, very helpful staff, took care of it without delay, and showed me how to fix it in the future.