MultiCare Lakewood Urgent Care

My throat had been killing me for 3 days! I couldn’t sallow very well, eating was incredibly painful and so was drinking so I was also dehydrated. I looked up my health insurance plan to see where I could go and this place came up. It wasn’t too far from me.
It’s right next to the petco I go to for my dog so it was convenient enough. The outside of the building suggests that this is a new location because of how new and fresh everything was. The inside lobby has video games and puzzles for kids and a TV for adults.
When I entered the staff were friendly and took my name. I had about 5 people ahead of me, so it took maybe 20 minutes to actually get signed into the clinic.
The wait took a while after that because of how busy it was, so in total I was there for 3 hours, but that’s also including my own time.
I ended up having strep throat and got antibiotics as well as some other medications to help with the pain and swelling. After the first day I felt so much better.
I am so thankful to have had a caring nurse and doctor who answered all of my questions and were kind to me.
It was a good visit all in all.
I went back the next day because my boyfriend also had strep.
There was no wait for him on an afternoon on Sunday.
All in all it was a good experience and better than most Urgent cares I have been to in the past.

This MultiCare is not bad but for the recent visit was quick and painless. It was a little too quick. A few days later, I went next to the MultiCare Express in Rite Aid (same plaza) and was told that ‘I look fine and no fever.‘
Going on a week now, and I decided to go to Madigan ER to get checked. The doctor told me I had a bad upper respiratory infection to where he basically said I have snot backed up everywhere to include my ears. He gave me 5 medications to ease my symptoms.
Normally, I have great service at MultiCare, but they didn’t seem too interested. The doctors was basically in a hurry. I’m glad I went to Madigan Hospital. Funny — I thought for sure Madigan would give me bad service but it was the other way around this time.
Thanks for nothing MultiCare and you made me look like I was trying to get off work to play hooky when I was truly sick!!!

New Location, same great service. Multicare is now right next door to Big 5 and the new facility is very clean. The wait times are still pretty long, but what Urgent Care Center is quick. Seeing a good doctor in a good facility is worth the wait for me.