I was visiting Cleveland and was excited to make a stop at Lion and Blue as I love all their unique products. On this particular occasion, I was quite disappointed, and quite frankly, pissed off! I walked in and was immediately greeted and told about the sale on the clothes. I picked up a sweater, read the label to see what it was made of as I did not want wool. I asked the young sales associate what«Viscose» was, and she replied that she didn’t know. I asked her if she could find out, and she replied that she couldn’t and proceeded to ASKMEIF I HAD A SMARTPHONEAND I COULDLOOKITUP. Seriously! I was dumbfounded. Never have I had such rude and inconsiderate response from a sales person. Needless to say, I walked out empty handed, saying loudly that I would not be returning… Ever. Too bad for this small, local shop.
Courtney E.
Tu valoración: 5 Lakewood, OH
I had been on the hunt for the perfect pair of birkenstocks, I walked in and was helped immediately. They sized me, and found the perfect sandal. I had to order the color I wanted, but they came in just a few days. The customer service was outstanding. I have bought several other things from Lion and Blue, I just love the store.
Fallon F.
Tu valoración: 5 Cleveland, OH
Love this place! They have a great selection of incense, candles, wall décor, statues, clothing, jewelry, you name it. Its a small place, but I spent about 30 minutes just walking around and looking at everything– the place it filled to the brim with awesome stuff. I picked up a beautiful tank top(for a very reasonable price) and a wellness candle, but wanted to take home everything in the store. They had the most beautiful embroidered yoga mat bag that I am currently coveting– I hope its still there next time I visit! For being such a small store, the place was really busy when I stopped in. A testament to how popular it is I guess! The two employees were extremely friendly and attentive, but not at all overbearing. One employee noticed that my hands were getting full and offered to set my stuff behind the counter so I could continue shopping– very nice. This would be a great place to purchase gifts for friends, family, significant other, etc. I can’t wait to shop here again.
Vicki Wangerien M.
Tu valoración: 1 Lakewood, OH
Lion and Blue Lakewood. I thought I had found an interesting neighborhood shop where I could enjoy shopping .I found unique and inspiring items, crystals, oils, clothing and jewelry all p ermeating incense and candles reminiscent of boutiques and shops of another era. Within the first two weeks as a happy customer I dropped approx $ 200.00, and had a custom ring on order as the owner is also a jewler. I thought it a great little shop. everything smooth until March 122015 when I went there with my husband, my 13 year daughter and her friend. I was standing in line conversing with a pleasant sales associate named Terri who was answering my question about an item made of quartz that my daughter picked out and I was purchasing when another sales associate an older woman with long straight blonde hair with a hard lean drawn look of a tired cowboy dressed in southwestern style denim and turquoise jewlery was ringing out another o customer when she abruptly, rudely. and basically told Terry to stop talking to me .Wow so much for customer service !.Terry in her own defense explained she was«writing» as she was tallying my invoice of over $ 100 in purchases. Shocked at the older woman’s obnoxious bullying of the younger sales associate I quietly asked Terri if she was being«chastised«when the older blonde still ringing out another customer brazenly retorted with strong sarcasm«No shes not being chastized ! I then quietly asked Terri if the older woman was the owner and again the older woman brazenly answered for Terri with her hand on her hip abd in an openly challanging manner » No I’m not the owner. would you like to speak with the owner? I as a paying customer had been deemed unworthy of curteous conversation with the sales associate tallying up my purchases by another sales associate who instead of bullying and undermining her peer and me a paying customer should have herself been engaged in curteous conversation with the customer she was ringing out .I as a paying customer was publicly humiliated, insulted and mistreated Why wouldn’t I want to speak with the owner? I did voice my complaint to the owner before I left the store who assured me the bullying blonde would be «talked to» .yet I as a paying customer recieved no incentive to return to Lion and Blue .I think I should have recieved a gift certificate, money off my bill or even a pair of socks in an attempt to keep a customer to compensate for obnoxious and rude mistreatment by Lion and Blue staff whose name I don’t know but who anyone can recognize as The old blonde cowboy looking woman behind the counter at Lion and Blue lakewood. Because of her I wont be shopping at Lion and Blue anymore. I refuse to pay to be abused. If I wanted to be yelled at by an obnoxious old blonde I’d go to The Ugly Broad Saloon on Dennison Ave In Cleveland. Apparently the owners of Lion and Blue don’t feel the need to keep customers coming back. Too bad .poor public relations can ruin a business .Good bye Lion and Blue, I’m so through with you. March 132015. I met with Tina the owner of Lion and Blue who was very gracious and apologetic .A wise merchant understands that employees are the face of the shop. Tina not only graciously apologized She also generously gave me a gift certificate and dismissed the fee for the custom work on a beautiful ring I had ordered designed and made by her husband the jewler the other half of Lion and Blue. Tina made it right with me and assured me Lion and Blue does appreciate their customers .I will continue to patronize this unique Lakewood shop thanks to Tina. Thankyou Lion and Blue for coming through!
Alyssa G.
Tu valoración: 5 Lakewood, OH
If you have not stopped into this store right on Detroit road, you definitely need to! My dad has been coming to the owner Michael for years to get his jewelry and he has never steered us wrong. While he has clothes, figurines, incense, and jewelry in store that you can just take right away. He also is your man for high end jewelry. He created my sisters wedding ring, necklaces for my mom, re sized rings, and many diamond birthday presents! If he can’t do it no other jeweler can. Next time you are in Lakewood be sure to stop by to look around the store, but if you are looking for something special be sure to give Michael a call and make sure he is in store.
Stephanie E.
Tu valoración: 5 Las Vegas, NV
Whenever I come back to Lakewood I have to stop in here. Its such a cute little store with a lot of cool stuff. My latest venture here, I bought some Birkenstock shoes for work. The lady was very helpful and you cant beat the price compared to a lot of places. Plus, if you check in, you get a free Lion and Blue bag. Cant wait to come back.
Linda H.
Tu valoración: 4 North Olmsted, OH
Very cool shop catering to the«hipster» crowd. Peace, incense, ecology and Birkenstocks as well as clothing and jewelry are sold here. Very helpful folks run the store. Fun to browse.
Jennifer S.
Tu valoración: 5 Seattle, WA
Love this place! Unique clothes, jewelry, and accessories. Always on my list of places to visit when I go home to visit my family in Cleveland.
Gina P.
Tu valoración: 5 Cleveland, OH
I’m not quite sure why Lion & Blue is listed as a shoe store. It does have a selection of Birk’s in the back, but their array of unique jewelry, clothes and other trinketts is great. I often visit to find a special, inexpensive gift and end up leaving with several things for myself too(it’s kind of a bad habit of mine with many places tho). Kay who works there is a cool lady and always remembers my boyfriend and I. Speaking of my boyfriend, I know that he stops in often to get me a little surprise, and I always love what he brings home. They repair jewelry and watches and do a great job of it too!