Lile North American Moving & Storage

I PCS’d to New Orleans not that long ago.
These guys came in and packed everything, even how messy my apartment was, they packed everything without complaint.
I bought them doughnuts and coffee so i guess that made made their moods a lot better

Not much good to say, they were friendly, broken items (not just a few), insurance I paid for through them covered 10% of my loss. Things were poorly packed and wrapped improperly. I had scratched, dented and broken furniture, broken lamps, shattered glasses. Not a good experience, and I have moved using full service movers many times.

Nice enough people but I had more damage in this move than I did from Hawaii to CT and it was just across town. Plus all I want is someone to come and service my washing machine that was dropped down a flight of stairs and I still have to go through a lengthy claims process. I’m also frustrated they tried to hide the damage. My treadmill also just needs to be hooked up properly but I can’t do it by myself and they won’t come to fix their mistake. The packers were friendly but very slow compared to other moves and they were rushing at the end. I would not recommend them.

Lile North American just moved us yesterday. We had a great experience and loved the 4 guys who moved us. The head man was Leonard. Really respectful of our wishes even when he knew we were wrong. Yup, wouldn’t all fit where were were going. Packed it back up and happily took it to storage. His crew were Bill, Keith and Randy. Great bunch of guys. Ask for them. Very efficient, friendly and cut no corners. Best part was came in at the end of the day a little UNDER the bid? When does that ever happen? Give Lile a try on your move. You’ll thank me.

I love this company. I have moved a lot…15 times in the last 23 years to be exact and have worked with a lot of moving companies. I have to say this one is at the top of my list.
I had a large move out of my home and into long-​term storage. There were some large difficult pieces to crate and move. A year later I had to come back to Lile and ask for about half my items out of storage for an inter-​state move. They were great about accommodating my request and gave me the same crew who packed me to help me go through the vaults, selecting what I wanted, and re-​weighing everything to get an exact weight. They also worked very closely with another North American Van Lines agent on the receiving end to make sure everything went smoothly at the final destination.
Many thanks to Jim Lindekugel and the crew at Lile. You can rest assured that I will definitely use Lile when I move again.

Lile is just an unreliable company in my personal opinion. I saw the negative reviews, but I was like «I’ll give them a chance and see how well they really are». So I called them, did an estimate, and got a quote pretty quickly. After I responded to get a move date set, I got no email response.
2 weeks later I finally got a response asking some questions, and I replied. Once again I had no response. At that time the move date was cutting close, so I called them asking when I’m going to get a response from the person that did the estimate, and they replied «I’m not sure what’s going on, but I’ll leave a note for the person to get ahold of you». A week later still no response.
At that point I couldn’t take it anymore. I was in a desperate situation, so I gave up on working with Lile, and went with Super Friends Moving. Right after having the SFM estimator come over and schedule the move, Lile finally called me back asking how I’ve been. So I was pissed and told them that they failed to respond to my emails and went with a different company. They replied saying that the old estimator was fired (I believe) and they got someone new.
Overall, Lile has failed me, and they don’t have a valid excuse as to why I wasn’t getting a response. I’m not saying to not use them, I’m just saying be careful what to expect with their services.

If you are military, pray you don’t get saddled with these guys. While they are packing up your things they seem awesome… cheerful, friendly… you think your move is going to be fabulous.
Then when you get to your new location you discover a few things as you attempt to unpack your stuff. So far we have come across maybe 4 boxes that were properly labeled… so we have random boxes with office stuff in the kitchen (labeled as spice rack) and boxes of «clothes» in the master bedroom that are actually from the garage!!! Oh, and a box that claimed it had an Xbox in it ACTUALLY has more garage stuff in it. Seriously? I know you get what you pay for, but I also know that the military doesn’t get off cheap when they move us.
We had a stereo set up in our garage that we now have to fix because they actually ripped the wires out of it… and the display no longer works. Oh… and our old place had a over the stove microwave… so ours was in the garage. They marked a box as «litter box» and packed it with travel litter boxes and our microwave… that in and of itself is pretty unsanitary… now add in HOW they put it all in there… the litter boxes were sideways… so they burst open and now we have cat litter that has made it’s way into parts of our microwave that we just don’t now to clean it out of. We will either have to replace it, or have it professionally serviced to get it cleaned out.
I cannot stress enough how careful you need to be with this company. If you are military, you don’t get to choose… so watch them and make them work slow… and do NOT let them work in areas where you cannot watch them. If you a not military and get to pick your moving company… seriously consider picking someone else, or you may regret it.
2−9−13 Update:
We are still going through boxes… and I just discovered some more insanity. They took posters OFF THE WALL, crumpled them up, and used them as PACKING MATERIAL! They even took lint out of the trash by the dryer and used that as packing material, as well as some old sheets and towels I had thrown away that I didn’t want to bring. Is it really that hard to figure out that we don’t want trash used as packing material??? What the crap?

Lile did a great job on my move, from coming by and examining my apartment to give me an estimate (which was dang close to the final) to being extremely careful at both ends of the move not to damage either the space or my things. Fast, efficient, even fairly cheerful professional movers who got things done right. I enjoyed working with them and would do it again, if I ever moved. Which I’m never doing again if I can help it, even with a terrific moving company.
The only downside is, you get what you pay for, so it’s not cheap. But if you can afford professional movers, you should try this service. I’ve moved with a lot of different companies and this has been one of the best.