Elisa’s Pastry Shop

I can’t seem to ever keep my reviews short and sweet, but I’ll try. When it comes to Italian bakeries, people’s opinion opinions vary as much as who’s the best athlete. All I can say is I’ve lived in Ocean county for 15 years and Elisa’s is the best cannoli of ocean county. While they have two sizes, the large seems too big to me. I consider the small to be a reasonable size and price. You can grab a dozen for $ 15. The toughest part is getting out of there just getting what you went there for! This last trip I grabbed an assortment of biscotti, too.
The bakery has a nice layout. There are a couple of Cafè style tables if you want a coffee. I’ve always ordered and left.
The staff is friendly, courteous, and most of all efficient. Italian bakeries can become jammed up with patrons quickly. They have a good system of keeping things moving without rushing you out the door.

Seems like a nice place. Everything we saw looked good. If only we could get someone to help us. We walked into the store. The door bell rang. We saw a woman in the back room, texting… We walked around, looked at all the pastries, watched for someone to help us. The woman in the back seem too busy with her phone so we left after being in the store for 10 min alone.

Bought a dozen pastries assorted miniatures, egg claire was bland and starchy and lacked enough custard filling and chocolate coating was absolutely tasteless, carrot cake, grease and sugar and crème cheese icing and filling, cannoli shell very good a bit starchy aftertaste and the filling was some kind of invention of the baker and not typical filling at all, a disappointment. I bought two loaves of bread, at $ 2.85 a loaf and they both were just ok, nothing to rave about.
The bill was $ 28.00. I will not return to this place, thanks

Elisa did our wedding cupcakes. She was so sweet and sat with us to go through all the details. Elisa was creative and thoughtful in her design of our cupcakes. They came out perfectly and tasted as good as they looked. Working with Elisa was a pleasure and I would recommend her bakery to anyone looking for some tasty desserts. We also bought different treats while we were there and everyone was delicious.

Oh good lord people. Do you want your wittle hands held at the bakery counter? Maybe it’s because I grew up in Brooklyn but this is as old school as an Italian bakery gets! You go in, you order, you pay, you leave. What I love most about Elisa’s is how damn good it smells when you get in there. It positively drips of almonds and sugar and cream. Everything we have had from there is amazing — fresh, delicious, tasting of real ingredients (see above re: almond, cream, sugar etc…). They are pricey for sure but honestly I’d rather pay more and know I’m getting something good.

I’m absolutely shocked Elisa’s got such a low score. The only reason I can think would be that a large portion of their clientele are older and aren’t exactly running to post reviews on Unilocal.Contrary to other posts, i’ve never had an issue with any of the baked goods being stale. Not sure when they were going but you can’t go at the end of the day and expect the freshest product.
I’ve had cannoli from all across north jersey, NYC and Staten Island and I like Elisa’s bakery the best. I request they fill the cannoli fresh for me. The ricotta isn’t too sweet, light & fluffy and smooth. I’m not even a big cannoli fan and I find myself craving them.
Their Sfogliatella are outrageous. If you go in the morning you can get them warm out of the oven. If they ever lose their «crunch» I like to throw them in the oven to crisp them back up.
My other go-​to are these crunchy meringue-​like hazelnut cookies. I can’t decide whether I like the vanilla or chocolate better! At my college graduation party we had a tray of these. My roommate was OBSESSED. Now for every holiday, birthday and celebration I am mailing her these cookies.

I have ordered pastries from Elisa only three times. The staff is accommodating (if a bit slow), the store is immaculate and the display cases are reminiscent of fine Italian pastry shops in New York and Milan. Artfully arranged pastries, butter cookies and cakes entice one’s senses. The sfogliatelle are miraculously delicious and the best I have ever had. The pastry shell is tender — flaky (the way it should be) and the filling has a faint overtone of delicious lemony sweetness. The canolli are very good. The small individual strawberry cheesecakes are outrageously scrumptious (rivaling the best New York — style cheesecakes from that famous place in Brooklyn). The chocolate lace cookies are good, the tiny Linzer tart cookies are very good. Ali in all, it’s nice to see a really good pastry shop in this area of culinary oblivion. For those that gave the store a poor review because the owner was rude — isn’t the most important criterion the quality of the goods? I can’t imagine getting stale anything there, but I am sure that if there was a complaint, it would be righted. In the end, it’s the food quality that’s important. Go for the sfogliatelle and enjoy this little jewel of a pastry shop.

We used Elisa’s Bakery for our wedding cake at The Mill. The cake was absolutely delicious!!! Some wedding cakes tend to be stale but not Elisa’s!!! Absolute perfection. And she was so accommodating and nice when we went for the meeting/​tasting. Very great experience all around.

I would give a zero to this place. Owners are always rude. Should of read all these reviews before going to this place. This bakery is C– there are better bakeries than this. They do not have quality pastries There behavior was unacceptable. Will not go again. Letting know all my friends to stay away from here.

Was there the first time hope i read the reviews before I went. I brought a lot of pastries the owners were so rude and nasty is was she was doing me a favor buying a lot of pastries, you should be thanking your customers who is keeping you running your business. The pastries were stale. Read the reviews before you go CUSTOMERS BEWARE… The customer service is horrible .Will never go there again. There is better pastry shops than this.

If it was possible to give 0 stars I would! They sold me STALE baked goods and when I tried to get my money back they told me that it was suppose to be hard and they were meant to be centerpieces??? what? The sales girls then accused of being drunk! Totally unprofessional and RUDE! They would not give me any of my money back or even apologize. Stay away from this place. It is obvious from the other reviews that I am not the only one who has been treated badly by this bakery.

I’m never going back to this place again! And I’m telling all of my friends and family to stay away too! I’ve been going here for years but when I really needed them to come through on an order, they completely blew it. I ordered rolls for a big office party yesterday. Two different girls I spoke to on the phone both confirmed the order for pick up at 8am today. When I got to Elisa’s at 8am, the lady behind the counter said «oh I was just about to call you, we don’t have your bread.» I asked why and they said I called past the cut off time last night so the bread maker couldn’t make it. They confirmed my order last night and had my cell phone number but yet they couldn’t tell me that they couldn’t make my order. I bought whatever other bread they had in the store, and instead of giving me a discount, they told ME that it was MY FAULT that I called too late last night! Trust me, save your money and go find another bakery. They’re so rude and completely incompetent!

Place is very nice and neat! Area to sit down is very nice. Pastries are very organized under glass. Girls were very helpful in helping me order a cake. Great help.
Don’t let these bad reviews on here scare you, some people cannot be pleased.

Let me tell you my experience. I have gone to Elisa’s bakery before and noticed that I always see new people. But this time was completely different. As I entered the store, I went up to the counter and the sales associate was helping someone answer questions about a cake they wanted to order. There were not other sales associate to take care of me which is fine. I was willing to wait patiently as they were discussing the customer order of a cake. As the customer said let me call someone to talk about the cake to the sales associate. The sales associate still did not want to provide me customer service. I waited a couple of sec. thinking I should just leave but said, «is there someone else that can help me.» She said, «yes I can help you’. I wanted to order a couple of pastries and a cake but thought that my experience was horrible so I decided to just order a cannoli. She didn’t even ask me if I wanted added sugar on top which usually every time I’ve been asked. I asked her to put sugar on top and she said there was already sugar. OMG if a customer wants sugar you better put more sugar especially if that’s part of the experience that I always had there. LOL. Each cannoli is $ 2.50 which is already expensive but to add VERY HORRIBLE SERVICE is NOT ACCEPTABLE. I AM HERE TO REPORT THEY JUST LOST A VALUABLE CUSTOMER THAT OFTEN BUYS PASTRIES AND CAKES. This has been my decision after listening to the other reviews about this place and noticing high turnover (can’t keep the same people) and nasty customer service. If anyone knows a nice and friendly place to get pastries in the brick or lakewood area, please let me know. Thanks for reading.

The WORST customer service and the «owner» is very rude. We bought a cake and it wasn’t what we ordered. When we took it back to the bakery they didn’t want to hear on how unsatisfied we were with our order, they wanted to justify the mistake on miscommunication. Although the store policy says they will give you store credit or a refund if it’s not what was ordered but they neglected to give us a refund or store credit. The owner got very loud and disgustingly rude. She should’ve been embarrassed that other customers where there listening to her argue with us the customers. I will never again shop here and I wouldn’t recommend it to anyone. As a customer they should have given us a credit or at least apologize for the nasty cake the made but instead they got rude and nasty and even kicked us out of their store. What a shame to see business like this, take advantage of customers by taking their money. Hope this helps and make you think twice before you shop at that place.

The staff is insanely rude. I honestly could not wrap my head around their behavior. They are argumentative and hateful. They are disorganized and unprofessional. The WORST customer service I have ever encountered.