Efren Martinez, DDS

My mom went in for a cleaning and came home with her teeth in pain. So much pain that she couldn’t eat anything for a few days.
She then called in to schedule an appointment to see what the problem was. Went in ten minutes before her appointment time and ended up waiting an hour before someone came out to say that Dr. Martinez wasn’t even there! Talk about professional! Time must not be a big deal for these people…
And to add to all this, the office should really work on addressing their rude front office people. Snotty girls who think that they rule the world and is above everyone who is in there because they work in a dental office. Please…
The whole place needs help.
Of course, my mother will not be returning.
If you have time to waste and like to deal with rude & unprofessional people, this place is the place to go to! :)

The only reason I can even give this place a two is because the Dr. Really helped me out, was knowledgable and quick. This is the most sad excuse for a dental office ever. They are lower cost and sometimes willing to work with you for payments if you talk to the right person.
I am 23 years old and had 3 impacted wisdom teeth. Scheduled my first appointment to get them removed back in September. Drove all the way there for my 9am appt, got checked in, waited over an hour for them to finally tell me that the doctor wasn’t coming in so I had to reschedule… I was pretty upset not because I the reschedule but because it took them an hour to figure it out. So I got my X-​rays and decided to «shop around» unfortunately nobody else has those kind of prices when it comes to wisdom teeth removal… So I was stuck. Eventually I finally reschedule and go to my appointment 12 – 22. Everything went great Dr. Is knowledgable, fast, I feel no pain. Well as I’m leaving and go to the pharmacy it takes said pharmacy two hours to fill my prescription for my pain pain meds. As you can imagine I’m in terrible pain by this one novacaine is way more than worn off in these two hours. So I immediately take two instead of the one I was instructed to take. Later on pills start wearing off I try to take one and realize there is no way that one will cut it so I am taking two. Keep in mind all of my wisdom teeth were below the gum line they were cutting away gums and drilling my tooth bone. I am 23 so the roots were fully formed and the extraction sites are quite painful. Well when I call to let them know I need more pain meds the receptionist on the phone tells me there is no way they should hurt that bad so I need an appointment. Has she ever been in my position? I’m not doin anything wrong I’m not smoking or drinking with a straw extractions of any tooth will be painful and you’d think she could at least say «I understand I’ll leave a message for the doctor» I’m in the medical field and I know for a fact they can call me in another prescription… Bottom line If you want a ln office that cares about you or your dental pain DONT COME HERE. You get what you pay for

I have had good experiences in this office before, but that was not the case today. In 2012 I had a root canal performed here but lost my job before being able to get the crown put on and was unable to continue paying. That is 100% my own problem. I now have an infection in the tooth that had the root canal done. (as a result of not getting the crown) I called the office, explained the situation and was told to come in.
I go to the appointment and they confirm the infection. The Dentist then berated me for not getting the crown, told me that the options were re-​treatment or having the tooth pulled and «then you just won’t have a tooth to chew with on that side» they also informed me that they do not do re-​treats or know of any doctors that do.
My complaint is that there was obvious negative judgement from the dentist and also if they already knew that re-​treatment or extraction were the only treatment courses available and they made me feel like dirt for considering extraction and told me I should not do it. Why even bother wasting my time and theirs with a worthless appointment?
I’m still in pain, I have no idea what I’m going to do or who to call to get a re-​treatment and now I also feel like a piece of crap for being poor.

My husband and I had good experiences at this office. The waiting room is clean, it was decorated for the holidays, and there were block toys for kids to play with. The front desk lady was nice, and my husband was very happy with the dentist. Getting an emergency appointment scheduled was not a problem, nor was there a problem to get the follow-​up appointment scheduled. They take Care Credit, and the prices they charged for my husband’s procedures were more than reasonable. The only complaint I have is that they need better signage outside to direct patients into the right doors to get to their office.