Chambers Creek Veterinary Hospital

We boarded our diabetic dog here a few years ago after a recommendation from the specialist. After we lost her we choose another location closer to home for the other dog. The other place was terrible though. I learned my lesson and now will only board my dogs here. I don’t need to worry about them getting sick and they smell great (even if I don’t get the grooming service) when I pick them up. They are not open for pick up on Sunday’s and that’s my only problem with them.

I have been taking my pets to this clinic for years and have seen probably all the dr’s there. The only Dr I would recommend is Dr Pete. However, he is mainly retired and only available for a few short months out of the year. This past weekend I had my beloved pet into the clinic and left feeling like there was no hope but to spend at least $ 1,000 or more, and still not have any diagnosis. So, all weekend I cried thinking it was my best friends last weekend with me. Monday I called for the test results, because they did not call as promised, only to find that the dr I had seen (Dr Lily) and the two tech’s, were incorrect when the results would return and had another day to wait. So, being proactive I called my friend that has visited this clinic also, but had left to ask her for her new Vet’s name. I called, they got me right in. I didn’t have to wait the 2 ½ hrs like I did at Chambers, and the new Vet squeezed me in between other patients. To sum it up, Dr Lily wanted us to have an ultrasound ($ 470.00), xrays ($ 220.00) to ‘start’. New dr ruled out the need for these in the first 5 minutes, and actually gave my pet a ‘hand’s on exam’. Dr Lily’s diagnosis was totally incorrect and would of wasted several hundred (if not thousand) dollars, time, anxiety for me and my best friend, and the stress. Come to find out all we needed was a simple blood test. This is not the first time this clinic has wanted to ‘perform expensive tests’, without an actual exam on my pets. It seems their first priority is $$$ and not the quality of your pet’s life, or the stress you are experiencing.
On other visits I see one dr, and then another for the follow-​up only to find that I didn’t need the follow-​up and/​or the previous dr had misdiagnosed — again. It seems each dr has their own diagnosis and is totally incapable of giving you a correct diagnosis without spending hundreds of dollars on outside tests, simply because they need the tests to tell them what an intelligent educated Veterinarian should know. (Did that make sense? A little sleep deprived)
To sum it up, I would NEVER recommend this clinic to anyone that loves their pet.

We took our Golden Retriever to see Dr. Starr and we were able to get in the same day the call was made. Our dog had fleas and we needed her to be taken care of by a caring vet, because our dog deserves that. Dr. Starr was very nice, respectful, and Sunni liked her. The price was fair and I would recommend this vet hospital to friends.

I had a great experience with my dog here.

what a joke. DO NOT, i repeat, DO NOT go here. We took our dog there last week for an initial exam for possible spaying, mass removal, and dental cleaning. i got quoted at $ 2300. its a big rip off. save your money and go somewhere else. i shopped around and found a top vet clinic in town who is charging me only $ 600 for all procedures. yes the front desk people are nice but thats about it. I wasted $ 60 for just to be told the charges. I want my money back.

Dr Pete has been caring for my pets for 40 years. He’s the best. Although he’s semi retired you can catch him during the summer months.

Chambers creek goes above and beyond to care for our pets, especially grateful for the last minute care needed recently on our yellow lab molly!

We love Dr. Tobiassen. She is caring, compassionate and always explains the options and science behind treatments or medicines. She has helped us with the passing of 4 of our pets over the years.
Informally known in the area as the gold standard, it truly is, and the prices reflect this. Some things changed when they became a corporation such as the hours available for each vet, and an internal pet insurance plan with different levels of care.
All the vets are very knowledgeable and personable and gauge the client’s interest when discussing options or medicines (whether the client wants to hear details or not). Front desk staff are always friendly and helpful and the technicians are great with pets.
They are easy to get to and close to our home so we continue to go there even though the prices are somewhat higher. We wish they had some availability on Sundays when all the «emergencies» seem to happen.
We appreciate that CCVH has partnered and assisted the Kindred Souls Foundation in the care of those rescue pets.
Thank you Dr. Asta, we love you!

My cat got into a small fight and I needed a same day appointment to avoid a potential infection. They were super nice and efficient. Very clean building. They had some entertaining toys for my toddler. When it was time to leave my kid started to pitch a fit bc she didn’t want to leave. The vet tech gave her stickers and everyone left happy. I’ll definitely be back.

Best vet facility in the South Puget Sound! The staff truly care about your animal and take the time to listen to your concerns and conduct a thorough exam. Our bulldog «Archie» loves the staff and they truly care about him.

Highly recommend Dr Thiessen!
While we were totally surprised by the chronic kidney disease diagnosis we couldn’t have found a more caring, compassionate and knowledgeable vet to take care of our little guy. If we hadn’t moved out of state we’d still be using this veterinary hospital.
Thank you Dr Thiessen!

Everyone here was amazing!!! As a first time client I was late because of all the construction in the area, but everyone was super nice and sweet! My little guy has a lot of health issues so for me in a big move from one state to another a great vet was tops on my list! Dr. Lily made the switch super easy and comfortable and I will be bringing the rest of my doggie family here very soon!
A

In just 4 months I have lost faith in the staff at Chambers Creek and was alarmed to find out they haven’t been locally owned since 2007. They are owned by privately held National Veterinary Associates in Agoura Hills, CA. NVA owns over 250 veterinary offices in 39 states. NVA owns 10 locations in Washington. The office manager at Chambers Creek claims this keeps costs down as NVA purchases in bulk — but I don’t see where these savings are passed on to the consumer.
Chambers Creek didn’t begin using computer generated doctors’ notes until January of 2015. Prior to 2015 all notes are hand written and difficult for a client to read. I «assumed» Chamber Creek had initiated computerized notes when I returned for their services in September 2014 after departing in 2010. That’s a red flag when a professional service is so far behind in computerization. Makes one wonder if Chambers Creek is lagging in other areas of their business.
My Aussie was diagnosed on 9÷6÷14 as 10 pounds overweight and her calorie intake was reduced. On the invoice dated 11÷13÷14 my Aussie was given a body condition score of 5 of 9 even though she hadn’t lost weight. According to their attached Body Condition Scores a «5» indicates her weight is ideal. May seem petty but if the staff can’t keep a simple report correct what else do they miss !
I was informed by the Office Manager that Chambers Creek does NOT request your pets information from their prior veterinarian until AFTER your first appointment — «because sometimes people don’t show up for their appointment». I find this statement very alarming. Without a pet’s health history how can your first appointment be medically effective. I DID inform them before our first visit on 9÷5÷14 to request Maggie’s (Aussie), Keiko’s (Schipperke) and Sparky’s (Cat) records and who to request them from.
The veterinarian told me on 12÷5÷14 my Schipperke was due for her Bordetella & Canine MultiVac which are not due until May 2015. She also refused to give my Schipperke her rabies vaccination on 12÷5÷14 which was due on 1÷1÷2015. This is the quote from the veterinarians notes: «Owner has additional vaccine records at home, feels what we have is not accurate, therefore hold off on vaccines today».
I will always wonder why the veterinarian didn’t ask if my Schipperke had been vaccinated by the previous veterinarian. Then either check to see if Chambers Creek had requested the records, received them and left these records unrecorded in my Schipperke’s file. Strange as it may seem my Aussie’s immunization’s were correct on her 9÷6÷14 invoice. The Schipperke’s immunization reminders on the 12÷5÷14 invoice were outdated from her visits to Chamber’s Creek old records dating back to Sept 2010.
On 1÷13÷15 the office manager and I had a heated discussion in the lobby of Chambers Creek because she wouldn’t honor promised documented dental procedure treatment costs for my cat. After processing the short 5 month journey I determined something is not right at Chambers Creek Veterinary Hospital. I cancelled both my cat’s and Schipperke’s dental procedures. It became apparent Chambers Creek is lacking in consistant office procedures and very poor communication with their customers.
This is my advice for any client of Chambers Creek Veterinary Hospital — PAY ATTENTION TO DETAIL AS THE STAFF AT CHAMBERS CREEK DOESN’T SEEM TO THINK DETAIL IS IMPORTANT. YOUR PET’S HEALTH DEPENDS ON ATTENTION TO DETAIL AND GOOD COMMUNICATION FROM THEIR STAFF !!
UPDATE:
Forgot to mention my Aussie received her THREE YEAR rabies vaccination on 11÷13÷14. Yet on the Invoice Reminders for that visit it clearly states her Rabies — Canine — THREE YEAR is due again in (ONE YEAR) — November of 2015 ! Someone doesn’t know how to count or their computer system is clearly not accurate.
FYI Chambers Creek does NOT identify the type of Rabies Booster/​Vaccine given to your pet on the Certificate of Vaccination such as Imrab 3 TF. I recommend googling the CDC website for Rabies Vaccine manufacturers and the many types of rabies vaccines. Also left off my Aussie’s and cat’s rabies certificate was the State License Number of the individual administering the vaccination. These certificates also lack full disclosure of the manufacturer as «their computer can only accept the first 4 letters of the manufacturer». Also missing from my pets’ Certificates was the «Certificate Number» and the date of the «Previous Rabies Vaccination».
Thanks for your reply Jenny but you need to understand I wonder about possible other documentation errors and/​or those errors that are undocumented. Chambers Creek Veterinary Hospital opened for business in 1976. There is no excuse for numerous CUSTOMER DOCUMENTED ERRORS when a veterinarian hospital has been servicing pets for almost 40 years.

Dog-​owners, beware! Our 9 year old standard poodle, Charlie Brown, went totally blind almost immediately after having a Chambers Creek vet administer a distemper shot! We found out later — after it was too late — that the standard of veterinary practice would have been to give Charlie a Titer-​Test since he was over 5 years of age. Either he did not need the shot and they over-​loaded him — or the vaccine was defective. This occurred almost two years ago and poor Charlie and all of us have been living a nightmare — he is totally blind! Now, this vitally healthy 60 lb guy is now obese, weighing almst 110 lbs and is in a constant depressed state.
Chambers Creek is a shot-​happy vet clinic. Again — Beware!

My husband is in the military & we just moved here. In Texas we used Petsmart but I went to the one in Lakewood and had a horrible experience so I decided to try this place out based on the amazing reviews! Well I am glad I did! When I went into the office to make a apt it was very nice and clean and omg the lady at the desk was so nice! She was apologizing for my horrible experience at petsmart! Like she didn’t have to do that it’s not her fault! So just from talking to her I felt more relaxed and comfortable taking my dogs here! One of my dogs is about to be 10 years old! He is my «brother» lol we have had him since he was a puppy! He has a lot of stuff going on since he’s getting older so I had a lot of issues to address with the vet! Lol We had Dr. Peter M. Yantorni he was very nice and good with my dog who gets nervous at the vet and just barks for no reason & instead of muzzling him for excessive barking which is fine because trust me it gets annoying and he wont stop they brought in calming treats for him! Beyond thoughtful! He answered all my questions and is very straightforward! This will now be my vet for all 3 of my furbabies!

Friendly, efficient and thorough. They are very up to date in their practice and approach care in a wholistic manner :)
I feel confident bringing my «children» here for all of their needs.
Dr Lily impressed me when treating my kitten (Maui) leg injury as she did acupuncture to promote healing. Today Maui walks as if nothing ever happened! She is truly a miracle worker!
I will continue to bring them in for their care/​annual visits.
The only drawback is the expense, as they are a little pricey. However, the peace of mind outweighs this drawback for me & the pet insurance I purchased helps too, hehe.
Highly recommend!

Chambers Creek staff are incredibly caring and knowledgable. We can get into an apt pretty easily when needed, and they always do as much as possible to comfort the animal being seen, since it can be pretty stressful. I take great comfort in knowing our cats are in their care! Dr. Hicks is the best. She’s timely, understanding, personable, professional, treats your animals with the utmost care, and a Seahawks fan to boot… Can’t get any better than that! Thanks CCV!

I highly recommend Chambers Creek Veterinary Hospital, especially Dr’s Neeson & Thiessen. Aside from being super caring doctors (I’ve received calls after hours on multiple occasions to check in on how sick pets were doing), their technical knowledge is exceptional, and a slightly larger office is nice so that if you need to come in unexpectedly even if your specific doctor is booked someone in the hospital can see them and they’ll have access to all of their medical history.

The team at Chambers Creek are friendly and really care about our furry friends. The doctors are wonderful and understanding of my 100 questions when I bring our cats in for treatment. I am so happy our former vet recommended them to us. From the Vet Techs to the wonderful english lady groomer I could not be happier with the care my kitties get at Chambers!

The staff at Chambers Creek are all VERY friendly! They take time to explain things and give you many different options for care– as well all know, vet care is expensive since most of us don’t carry pet insurance!
Also– the doctor herself called me a few times after our visit to make sure my dog was doing ok– since we brought him in because he was sick. I thought that was awesome! Very personable!
They were great while we boarded our dog too! He came home clean and in great spirits!
We will definitely keep going to Chambers Creek!!!