Belmar Pharmacy

Update — Feb 2016. Called and it took two full weeks to get a prescription filled. They never called me to let me know they were having any problems or that there would be a delay. I had to call them when nothing arrived after a week, and then again when nothing arrived after two weeks. I am on week 3 now, I have been off my pills for a week and feeling bad, and still nothing and they just say «sorry, we are busy». When you call they are always «sorry», but never offer to try and expedite anything. I hate this pharmacy. You would think that they might want to just hire more staff, or maybe work a few more hours if they are that far behind. Three weeks for a prescription is just irresponsible. If you try to call more than that for a refill, they say that it is not possible refill too early. No winning with this terrible place. Oh, and don’t bother trying to call them after 4:30 M-​Th or after noon on Friday, the phone just rings and rings and rings and no one picks up.

Yes I’m a fan of Belmar. I think they do a great job. I’ve never had any issues in not getting my prescription in a timely manner. I always choose to pick up my prescriptions instead of having them mailed, that way I know exactly when I’m getting my meds. The pharmacists are always available to help me if I need anything too. It seems so hard to believe that other people could be having a bad experience with Belmar, as I know I never have. I’ve used them for about 8 months or so and will continue to do so.

This place needs a month’s notice to give you a full prescription of progesterone. I get a runaround and excuses every time of why they can’t meet my prescription in a week, two weeks or now even a month. Awful service and inexplicable business model. Ugh.

I must retract my review of bio-​identical hormones as I later began experiencing Dementia from the medication. I have since STOPPED ALL HORMONE REPLACEMENT and I feel fine now. I take atarax to sleep and I discovered it helps with hot flashes.

In the past year, Belmar has performed so poorly, I’ve had to transfer my script. Customer service has gone down hill, communication is non existent unless your credit card on file has expired, then they will call you immediately. My latest issue was exactly this, called to refill using automated service. Within an hour, received call from Belmar stating my card had expired, I provided new card # and expected my script to be filled and mailed. 7 days later, still no script. Call this a.m.(Monday) requesting status of my prescription.
During the call with the pharmacists, I’m told the following:
1. Backlogged due to the holidays had delayed compounding. I ordered Jan 19, what holiday?
2.Then am told ingredients are not available. Really? You could have called me! Wait, I thought you said you were backlogged?
3. Then advised new fill turnaround is 4 –5 days vs 1 day. What? Since when?
For the past 7 years, I’ve received my refills in the next day mail. I’m now 6 days without my prescription.
4. And finally, Belmar Pharmacy charged my credit card, the day I ordered, 6 days later, still no script.
It’s apparent that there is no accountability, no apology, no ownership or customer service left at Belmar.
Goodbye from one of your long standing clients.

I recently ordered a medication from them and they are all so nice. They answered my emails so fast and then everyone on the phone has been so nice. They shipped my order quickly. I highly recommend this business! !

These folks are fabulous! I’ve been with them for years and since I travel, they have to send my prescriptions somewhere new every few months. They never miss a beat and they are always cheerful and helpful. The pharmacists are also very willing to chat about whatever it is I’m taking and answer my questions.
But the most fabulous act of customer service was when I recently ordered a 90 days supply of pills. They mistakenly sent (and billed me for!) a year’s supply. Quite a bill that I wasn’t expecting! I called and within seconds, they told me that they would refund me the difference (over $ 200) and that I could keep the 365 day supply since it was their error.
It doesn’t get any more service-​oriented than that. They’ve gained a customer for life.

If you live in the area I suppose they would work for you. However, if you are from out-​of-​town DO NOT use this company. Incompetent staff where the right hand doesn’t know what the left is doing. You cannot depend on staff to send out prescriptions on time. Several follow-​up phone calls, no accountability.

Service with a smile. I stopped by in a panic because I ran out of my prescription. Everyone was happy and helpful. I am a customer for life.

Amazing personalized services. They specialize in bio-​identical hormones and custom made drugs to avoid allergies to common fillers. If you have special pharmaceutical needs this is the place to go. They ship products all over the US so you don’t need to be local to get their great services.