American Transmission

I have been dealing with this company for a few years now. Recently I brought my car in for a transmission pan leak. While it was in, I asked for a price on the front brakes. I was told 200.00, and the transmission pan fix would be 300.00. When I came to pick up the car I was told it would be 600.00, it was 100.00 more than I agreed to. Like I said, I’d been coming to them periodically for a few years and have always felt I was treated fairly. So I accepted it, paid and left. A few weeks later I started experiencing some noise in the engine, and what seemed to be a «clunking» and a little hesitation when my car shifted. I dropped the car off. I called later and was told there was a miss in the engine and the code confirmed it. I called again at 4:30 and was told that it would cost $ 595.00 to diagnose the transmission and they couldn’t tell me what it would cost, not even a ballpark, to fix. Ok, I get that if they don’t know what the problem is, they can’t give me a price. It could be anywhere from 1,000 and up. I called my husband and he said we are going to get the car to take it somewhere else. I will say, they did not charge me to troubleshoot the engine codes. When we got home, my husband googled the codes. After 20 minutes, he found the solution. It was low on oil!!! We put oil in it and it is running fine! Imagine that. Isn’t checking the oil mechanics 101? what could have been a very costly non necessary repair was a simple fix for $ 30.00 worth of oil. Let me add, I do take care of my car and never thought to check the oil because my oil change sticker said I wasn’t due for another 2,000 miles.
I am very disappointed in my last two trips here and I will not be returning to this shop.