A-1 Roofing

This company is a scam. I work in property management and at several of my buildings, I have had people apply who work at A1 Roofing, show up with fake paystubs, and checks that bounce, their screening always comes back shady– such as SSN not matching or being issued before birthdates, names not matching, etc. They are simply scam artists.

A 1 Roofing’s sales person take $ 1800 in advance for repair materials and leave the company. The company and owner denied all liability, and not respond to any potential resolution. I will NEVER do business with this company again.

Horrible! Do not use A1 Roofing! I was forced to pay twice for the painting they did because they used a contractor but refused to pay them. The painters then threatened to put a lean on our house if they didn’t get paid. The owner Mike said that they used our money to pay different bills (I’m pretty sure that’s called fraud) and had NO money in the bank to pay. Rediculous!

Recently purchased a home in Park County, Colorado. As a condition of sale, the sellers put a new roof on the house.
Fast-​forward several months, and we developed a leak around some flashing that wasn’t replaced, and water was invading an electrical connection to an outside light. We, as well as our real estate agent, contacted A-​1 and have been told several times over the past month that they would «look into it,» and «Lance would come up to assess the problem.» Suffice it to say, no one has returned our calls, nor come to the property to take a look at the problem.
In the meantime, we contacted Park County for the purpose of definitively determining if a permit was ever closed for this roofing job. We’ve been informed by Park County that no permit was ever issued for this job.
We’ve been told of several other issues with A-​1 which are at this time unconfirmed. We are having our roof inspected by a REPUTABLE roofing company next week to determine, among other things, if an ice shield was installed when A-​1 re-​roofed this property – a requirement in Park County.
Nothing I have learned or heard about this company suggests anything other than they are substandard both in customer service, and their adherence to county requirements.
I may follow-​up once we have the inspection report by a reputable roofing company.

We had our roof done with A-​1 Roofing earlier this year and I would no recommend them at all. The sales guy was really on top of things just long enough to get the job, but as soon as the job began, he lost contact with us and no one knew what was going on. We didn’t know what to expect with getting a new roof, so we assumed it was done fine. They failed to pass inspection with the city 3 times. When I called the office to try to get someone to come out and meet the inspector, they gave me the run around and I was finally transferred to the owner of the company who yelled at me like I’ve never been yelled at before by anyone, much less the owner of a so-​called reputable business. No one, not even him, ever took the liberty of apologizing on his behalf. There was lots of back and forth with the insurance company trying to get them together what other fees they included after the roof was done (after they agreed to do it for the exact amount of the estimate). The sales guy re-​appeared again to finally collect the second half of the payment several months later.
The had more hail damage recently and are having to have the entire roof redone again. The insurance adjustor that climbed on the roof to inspect, stated that the roof was done with very poor quality, including using pieces of shingles that had foot prints on it which should not have been used as their integrity was compromised. Needless to say, we will not be using this company again for the replacement of our roof this time around. They did offer some sort of warranty, I am not sure what it covers, but I have no interest in dealing with them again, so I am not even going to bother since an entire replacement is warranted again.

If I could give 0 stars I would. This is a HORRIBLE company!!! Do NOT use. I hired them to replace my roof after the hail storm in 2012 — what a mistake. At first the rep was nice and seemed to know what he was talking about. I asked for a certificate of insurance and he assured me it would be provided before the start of the job. Once we decided to go with them, he rushed the entire process. He was trying to get as much money out of my insurance company as he could and even told us he would do that. We had to get the roof approved by our HOA and Rick our rep hounded us that we had to do the roof in the next few days and made us call the HOA to get the approval done as a rush. Then then the crew showed up, no one spoke English and no certificates of insurance. It got even worse after that… Rick called and swore and screamed at my husband saying we had nerve making his crew wait for a certificate of insurance. They they were claiming additional fees and charges to my insurance company to get more money. Luckily I work in the insurance industry and was able to step in and make sure he didn’t get any more money than he deserved. They then tried to charge us for things that they shouldn’t have. I spoke with several people in the office including the owner Mike O’Donnell and everyone was rude, unhelpful, and won’t return calls. I’m a little late in posting this review but please do not use this company!

Don W. is the General Manager of A1 Roofing posting the fake review on this page

This company is absolutely worthless. They are unreliable, don’t do anything they say they will do and always full of excuses. The upper management employees are rude and don’t care about their customers at all. We spent 2 years (with hundreds of phone calls and e-​mails) trying to get them out here to do a warranty roof replacement. The only thing they are quick about is showing up to receive their payment!!! Do not use this roofing company, you will be highly disgusted and disappointed.

I dealt with two different individuals at A-​1 Roofing. They each assured me there was damage that warranted an insurance claim for roof replacement and that they would be my advocates in dealing with the insurance company. The insurance adjuster only found $ 500 of damage (less than my deductible) and A-​1 Roofing was for the most part unresponsive from the moment the initial phone call to the insurance company was made. As you can imagine, I would have rather not had my time and aggravation wasted on an unnecessary insurance claim. In addition, I now have an entry on my A-​Plus property loss history report, which may increase my homeowner’s insurance rates and may make it difficult for me to get coverage in the future.
If what I got was the good customer service their high reputation is built on, I fear what could possibly constitute bad service. But I think I’ll take my chances with someone else in the future.

I can’t speak to their roofing abilities, but I can tell you that their sales folks like to peel out in small residential neighborhoods, repeatedly.