Hunt Club

The Apartments are very nice, I just wanted to say how excellent Alex has been to us he is very great at repairs and tips to keep your home beautiful and everything working properly I would highly recommend him for any job. Alex you are the man thank you again!

Just moved in, so far so good. Maintenance man Joe is great! The property itself is great, big closets, updated kitchen appliances, updated washer and dryer, tv mount on the wall, wood burning fire place. Don’t know much else about it yet but so far so good!

DO NOT RENT FROM THIS COMPANY, WHATEVER YOU DO. I wish I had listened to the low ratings this place has received– they earned it. If it as possible to give 0 stars, I would without hesitation.
At first, I thought we were in a peaceful, wonderful apartment complex. However, as soon as the rain and cold started and we started to run the heater (which, mind you, my roommate and I do not keep very high at all, between 55 – 62). Both of us began having severe respiratory problems. After a search, we found mold, and lots of it. After emailing our apartment manager immediately, it took them 8 DAYS to come in to look at the mold, during which time we were not allowed to TOUCH it. We had to sit with it in the house for 8 days. They came, looked, and told us it was mold (shocker) and we, ourselves, could clean it.
After the health problems continued despite full cleaning, we had no choice but to move out, and break our lease early. They never offered any remedies to the situation (different unit, more severe cleaning of carpets, etc.), and then harassed us repeatedly for $ 2,000 (!!!). The staff is incredibly rude, unhelpful, and unprofessional (besides the maintenance man, Alex). One of their staff members was completely unaware of the procedures, and they take weeks upon weeks to help out with any situation.
The apartments are filled with mold, and they hide it by repainting and putting in new carpets. Believe me, they will find it, say it’s your fault, and charge you grossly for it. Do yourself a favor and look elsewhere. They have a flagrant disregard for their tenants, and display a lack of professionalism that is absolutely disturbing.
Additionally, they also charge you for water, which can run over $ 100 per person in the apartment, because they average the numbers from the whole building. We were insanely overcharged. Add at least $ 150 to your monthly rent to cover the monthly utilities.

Amazing– I moved out of this dump over 3 months ago and I got a voicemail to get my bike out of their storage. Never had a bike or a storage unit even when I lived there. These people are an absolute joke, the worst, most unprofessional people I have ever dealt with in this industry. Avoid at all costs.

Regrettably, I have lived here for 3.5 years for the location and the Lake O School District. The landscape is lovely, the units are fine. One of the maintenance men, Alex, has been here the entire time I have lived here and he is and always has been the epitome of pleasant and positive customer service. I don’t know how he can tolerate working with the team he is forced to work with on a daily basis – maybe the how’s are why he is so good at his job! Now, the whys of the bad review:
First the landscaping… If you park in a carport near a landscaped area, watering units blow water all over your car, all night long and they leave permanent water spots. The manager (CY) will not move your parking spot or turn off the water system, or fix the water system or reimburse you for the solvent necessary to remove the water spots from your car.
Buildings K-​M are at the bottom of a relatively steep hill and surrounded by pine trees in the back. Black rats crawl on garden level properties and up the stairs and under doors. Huge spiders, everywhere throughout the year. No spraying. No cleaning of the breezeways. The sort-​of steep hill also means that the parking lot remains flooded November through March and when it snows, hails, etc, the maintenance team [apparently] doesn’t have it in their job description to salt, sand or kitty litter the driveways and you absolutely cannot get out until the snow, slush or ice is gone. Most recently the least courteous maintenance man «J» told me to have a tow truck tow me out of my spot to Les Schwab and have snow tires put on so that I could get in and out rather than he and the crew salting the driveway. That’s the level of customer service I have come to expect and anticipate while living here. There is ALWAYS a fight and nothing gets resolved. Bottom line, shit-​out-​of luck (SOL)
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Maintenance – The Hunt Club posts an emergency number if something urgent comes up, but if one of the three guys – J** – answers, he’s not going to do anything to help you out, so you are SOL. There is no one to report him to, which leads us to «management» staff. Well there’s the big problem. First name starts with a C and last name starts with a Y. She is one that never learned professional courtesy, common courtesy or customer service skills and will not so skillfully lie to your face which makes an unpleasant encounter that much more enraging.
There are standard hours of business posted but our fair CY usually has something to do and if you have an issue and she’s gotta go, well, again, you are SOL. If you take an issue to her, be prepared to be walked out on, talked over, hung up on or have a door shut in your face. She has done all of these things to me on multiple occasions. Cassie even has the audacity to glower at me when she sees me as though she is the injured victim by ever being approached to help me out. Poor thing absolutely cannot see that her job is ultimately customer service in nature.
If you are unhappy with something, CY will suggest, and has suggested to me, that I/​you move rather than come up with a solution to solve the problem. She truly doesn’t care what your issue is and UDR – the parent company is okay with it. So the lapse in customer service is obviously systemic throughout the various properties owned by this same company. You would get more bang for your buck in Mountain Park. But if you are already here, the black rats, flooded parking lots and crap for staff will be here long after you go. And, leave knowing UDR/​apartment staff will suck every nickel they can out of you before you go, leaving you with the unpleasant thought that you usually like to get kissed first. Now, you can’t say that you were not forewarned!

Do you want to meet the 3 stooges? then come visit the office at the Hunt Club! If you want to meet the most unprofessional Property Manager (Cassy) then visit the Hunt Club! Do you want to pay way more than what you should be paying? Then go to the Hunt Club. We thankfully got out and would not refer this place to anyone! DONT BOTHER!

Don’t even bother applying. The process is more work than buying a home. We paid our deposit fee, and got the insane amount of documents they wanted together. Only then did they tell us that rent had increased by $ 300 each month. It only took us two days to get our papers together, and we didn’t get our deposit back. They are dishonest to say the least. We ended up finding an apartment that we loved over at One Jefferson.
Look for a place in Mountain Park instead. They have access to a free health club, and all kinds of other amenities that the Hunt Club doesn’t have, and for less rent, too.

Regrettably my girlfriend and I placed our 30 day notice today. We have absolutely loved living in this community. We haven’t had any issues here. The only reason we are moving is because we have a fantastic opportunity to move into a house with more amenities and a larger living area. The management has been fantastic every step of the way. They made everything very simple and were extremely friendly and accomodating. I would highly recommend living here. It’s quiet, safe, comfortable and all of our neighbors have been respectful and nice. 24 hour hot tub is a big plus. In unit washer and dryer and 2 bathrooms was just what we needed. Rent is a little high, but you definitely get what you pay for. If you have any work or issues that need to be handled, they will have Alex, the maintenance guy over as soon as possible and he is a great guy. Thanks again for a year of comfort in a safe, friendly environment!

Avoid this place at all costs or it will cost you more than you bargin for! The management team is the worst I’ve seen. When you move out, rest assured they will keep most or all of your deposit no matter how clean and neat you are. If they do return any of your deposit it will be after the 31 days required by Oregon Law. This not only happened to me, but to many other residents I met during my 2 years at the Hunt Club. I’m a quiet, neat person and have not had so much as a single dollar of my deposit kept by any apartment in which I’ve ever lived. There are too many options around town to waste your hard earned money on the Hunt Club. Besides the walls are rotting from mold — one of the many things management will attempt to blame you for when you move out. Management thinks the terms «normal wear and tear» don’t apply to them. Also, I moved out because they attempted to raise my rent 13%. Inflation is currently running at an annualized rate of 1.3%. You do the math. I have nothing good to say about my experience here. It was awful.

Everything is great until move out and then mysterious fees begin adding up and staff is no longer friendly or helpful. Huge disappointment

Best management team in all of Lake Oswego!
Love this place!