Jack Frost/Big Boulder Ski Resorts

Small mountain and the lodge is definitely dated. The blacks are pretty good. You can ski/​snowboard until 4pm then have to go over to big Boulder from 4−9pm so if you have to rent it’s definitely not worth going to this mountain. I’m a pretty good snowboarder and il tell you getting off the chair lifts was like going down a black diamond… they need to level that shit out!!! Tubing was a ton of fun there. We only paid 20 bucks so was def worth it. Other than that I’d go to blue or camelback if your only options are the poconos

I am writing this review during an unseasonably warm winter and was lucky enough to find that Jack Frost had started making artificial snow. The mountain was a 2 hour drive from NYC and was the second closest alternative for me.
Pricing: Average (~$ 55 lift ticket). They do offer pretty good ticket deals especially for college students on Wednesdays!
Mountain: I believe there are two mountains (Jack Frost and Big Boulder). Jack Frost is open from 9AM-​4PM (not 100% sure what Big Boulders hours are). The snow was decent for artificial snow but there were a few icy patches here and there.
Environment: Staff and fellow mountaingoers were friendly and everyone was having a good time.
Parking: Plenty of parking right in front of the lodge!
I will update this review when the season is in full swing.

Great place to bring the family. Prices are fair, rentals are in good condition, and food is not too pricey. If you need lessons, the group lessons are great and the instructors are very friendly and helpful. We come here a couple times a year and love it. We keep coming back!

The Medical Ski Patrol was nothing less than amazing! My son had a snow tubing accident and they were great with handling the medical emergency!!! Be careful while skiing or snow tubing, but know that you are in great hands!

First time skiing… EVER. Can’t recall ever having done it in a past life either, but the instructors made you feel soo comfortable… I walked off feeling like a pro.. Amazing customer service all around from the purchasing of the tickets… to the equipment rentals… to the lessons.
I am a HUGE customer service junky so when I feel a person and or group of people go above and beyond I like to give recognition where it is due. Def come here first timer or experienced, you will leave here exhausted, a bit cold… but overall very happy… oh and hungry… you work up an appetite.

The lodge bar upstairs was pretty cool. Some tables are ski lifts! The food was good too. Enjoyed the chili nachos and chili. The wing zingers were nothing special. Some good beer options but rather expensive.
The staff were kind of disorganized. I don’t know if it’s bc there was a 92.5 xtu event or what. We had to show our IDs to get into the bar where it stated you had to be 21. Yet there were young kids in there. After waiting to show our IDs there was NO WHERE to sit and staff was busy running around so we just kind of stalked tables out for 10 – 15 minutes which was rather annoying (it was also 12pm on a Friday). Once we got a table though our waitress was nice. No other complaints.
We went snowtubing at jack frost. I highly recommend doing a weekday all day pass for $ 25. There’s only 7 lanes and they are all pretty much the same so I wouldn’t recommend paying any more. The lift was awesome! And you can go down in groups! Had a blast!

Went here for skiing with my frnds… It was right across from the cabin we rented… It was my first time skiing and I took the instructor led package… The instructors did a good job and I had a lot of fun.
My friends who have gone skiing at other locations said this place the quality of the slopes and snow was much better…

I wanted a hot chocolate for my son & was directed to the Tbar inside the lodge by an employee. I sat down & ordered my drinks, got them, paid & was enjoying my short break when the bartender, who I hadn’t had any interaction with came over & with an angry, loud tone said «you can’t be here, noone under 21». Now I totally get that there are rules & I had no problem leaving but there were no signs anywhere saying or was 21 & over so why was this lady yelling at me? This is 2pm & why did the waitress take my order if we weren’t allowed to be there? The bartender embarressed me & everyone in the area looked at us & her. She could have just asked me nicely instead of being rude. This lady needs to learn manners & politeness, especially being in the service industry! I was offended & will not be returning.

This review is specifically about the ski school. We paid for a 2 hour private lesson for our two children today which required a lift ticket. We were advised that they would be doing trails. This was not their first lesson and both had skied several times previously. This was our first time at Jack Frost. The first hour was spent was spent on the little baby area. Nearly half of the second hour was spent in the lodge getting a snack and the rest of the second hour was spent again on the baby hill. No lifts or trails were taken. Watching from the lodge, it was obvious the kids were getting bored. At the conclusion of the lesson, the instructor confessed that she didn’t feel comfortable taking the kids on the lift and trail as a single instructor, which would have been fine had we been told prior to the lesson as we could have staggered the sessions instead of leading us to believe that they would be doing trail runs. The kids were really disappointed as were we. We also learned after the lesson that one child’s bindings were not properly fit to his boots — the ski school did the fitting. For the cost of private lessons, we expected more and we expected that the kids would be taking the lift trails as represented. We certainly didn’t expect a 25 min break «on the clock». We voiced our concerns to the manager (?) of the ski school, who was fairly unaccommodating. You live and learn I suppose, but there are too many ski areas in this area to visit Jack Frost for a subpar experience again.

Big Boulder is great! My husband is a very experienced skier and finds that the black diamonds can keep him occupied, but not challenging (FYI he is an expert level skier). I am an intermediate level skier and love the trails! As a mom of two young kids I especially love how clean the lodge is! I just spent a weekend at a rival mountain and cannot wait to go back to my Big Boulder!

I have come here several times bc it is so close to Philadelphia. I went last Saturday & will not be returning. There are plenty of other mountains to ski in the area (Camelback for example) that offer better skiing and MUCH better customer service. Jack Frost gets so crowded that there is no respect shown to you as a customer, even though every adult thee skiing is paying at least $ 50 a head. I am finished going to places that no do not act as though they want/​need my business.
You really are just one of the heard & it is evident that management could care less. I didn’t even have an argument or even voice my complaints, so I am not bitter about an altercation of some sort or anything like that. I really just never feel as though they respect their customers, which is sad. I will gladly take my money (and family) somewhere else to ski… and I am sure that I will likely have better conditions. This place is unpleasant & I won’t be going back.
My recommendation… look elsewhere to ski.

Yay! We do an annual trip to this mountain since none of us are serious skiers and snowboarders, it works for a great social setting… those that want to ski get it in and others get to enjoy the simplicity of it all.
This review is especially for the ski school. I took my first ski class with them and I thought I would have a quick intro and then on the slopes within 10 minutes. NOPE. I went (along with other friends) from one station to another, you had to pass/​master a skill before you could proceed. It was really amazing. The coaches were great, patient, so nice and cared a lot about your safety. They would not let you progress or get on the lift with their blessing until you satisfied the learning course. Finally, the coach brings you on the lift and skis you down the hill. It was so amazing. I couldn’t believe I did it although so scared.
I would recommend this to everyone!!! Great job!!!

This review is specifically about The Little Monsters Ski School sign up process. Be prepared for chaos and confusion and waiting on long lines and paying some hefty fees.
Ron at the «order» line wears a walkie-​talkie and I am guessing this gives him some sort of authority. But he is nasty and rude and makes you feel as though you are inconveniencing him by paying $ 77-​$ 87 per child for a three hour lesson. (With and without rentals is a diff of $ 10).
They were quite eager to take my child and the instructors taking my child seemed pleasant and great with kids. They took our child and said go pay. So we went and stood on a line for 20 min to pay. We get up there and Ron chirps in saying I have to speak with him first and put in my order. So we move over to Ron’s line and he takes a scrap piece of paper and writes our child’s age and that she skis and then barks at us to get back in the pay line. Which is now 30 people long. It would normally make sense to order then pay, which is why it is baffling that the pay line comes before the order line. It would be like McDonald’s giving you your food. Then telling you to pay and then to order. Right, makes no sense.
We said we just stood on this line and could we just pay, he barked again — get to the back of the line.
So I think this ski resort has a few things to learn. Most important, how to treat a customer. Especially a paying customer.

I went for the first time JFBB for the first time on Saturday and this place is about 2hours from Philly. Satruday was the opening day so I was really excited because I haven’t skied for almost 2 years and I used to ski a Lot during the winter when I lived in France. I was expecting a lot more people for the opening day but I was glad there was not that many people as it gave me and my best friend Boris C. the chance to enjoy the slopes without the crowd and the lines. The people at JFBB are REALLY welcoming and nice and I felt they really wanted to accommodate us. We had some issue because I booked for the wrong date (UGHHHH I guess I was tired when booking online!) but they let us get our passes any way which I really appreciated! Lift + rentals only cost me $ 73 dollar which I find pretty decent. I really am looking forward to go back when there will be a little more snow because a bunch of the slopes were closed and some of the opened ones were kind of icy (but yeah. you cant really force the weather!)

JFBB is great for first timers and regulars alike. JF is better in the morning and has a lot better trails overall. The store at BB is better, though food is better at JF.
I have been coming to JFBB for many years now, mainly because I can’t afford to get out to CO, or VT. However, for the price, and the proximity, JFBB doesn’t disappoint. Theyre constantly making snow, and the trails, though few are great for novice ski/​snowboarders. Pros might think otherwise of JFBB, but then again if you’re that good go heli-​skiing lol
Staff is always friendly and helpful, and always willing to chat you up and give you a handy tip or two.
I haven’t met one rude person while on this mountain, although I think the staff could learn a thing or two about littering.

It’s not Austria or even Sugarloaf, but that’s ok because I’m not Olympic level. The great part about this resort is that you get both sets of trails for your pass, so if you get tired of the same trails you can head on over to the other side.
Moving here as a teenager from Staten Island, the only experience I had with winter sports consisted of a plastic sled. This is the resort I learned to ski and board at it’s a great choice if you’re more novice than expert. Like I said, if you need a challenge look elsewhere because I was able to try out the black diamonds within a month after going on a weekly basis. There’s plenty of beginners trails — so if you have kids or are just learning yourself you won’t be overwhelmed. They have snowtubing too, at an extra cost. I left my days of «drinking and tubing» back in college, though.
The black diamonds they do have are pretty fun. Upper Sitzmark sits all the way on the left and is the longest trail that intertwines with another. If you get off the lift at the end towards it, look to your right and there’s a little ‘secret trail’ that runs about 700 feet through the woods with some dips and moguls and it’s a much more fun way to take than just riding straight over. The Merry Widow is no damn joke. This coasts down and comes to a edge that shoots you off to about a 500 foot practically vertical drop, mind the nice mogul they pack up at the center that gives you an extra boost. If you’re not prepared it can be a ‘life flashing before your eyes’ experience. Be aware you need to stop quickly, the lodge isn’t too far from the end of the trail. Someone, at some point in history has had to have crashed into the building. Thankfully, never me. The center has a nice-​sized terrain park, mostly dominated by teenage snowboarders.
The rest of the resort: a little outdated. The lifts could use some updating and can be jerky. I have the bruises on the back of my legs to prove it. The lodge is typical with the sweat sock smell and cafeteria food. If you’re looking for one with nightly entertainment and better restaurants, you might want to try Shawnee or Camelback. Lake Harmony is right nearby though, with plenty of nice restaurants.
All right, I’m done now. Pass the Icy-​Hot.

Despite less than ideal conditions, my buddy and I headed up to Jack Frost for an afternoon of snowboarding. Now having visited Blue, Camelback and JF, this is most certainly the weakest of the Pocono retreats. They’re understaffed, the snowboard rentals are below basic, and the runs themselves are short-​lived.
Everything closes at 4pm and if you try a last run, they’ll threaten to arrest you at the bottom and then make you hike up a 45 minute backroad for access back to the parking lot. A pretty severe penalty when the ski lift is still running. Admittedly, we went under the orange rope. ;)

Let me start out by saying that I am not a snow sports girl. I have no interest in learning how to ski or snowboard. Usually my snow playing is running around and throwing snowballs at my dog for an hour. But since everyone in my group wanted to go snow tubing while we were staying in the Poconos, I agreed to play along. It’s not that they had to twist my arm, snow tubing does sound sort of fun…
The drive from Split Rock was pretty simple and signs will lead you right to Big Boulder. I don’t know what to expect in terms of cost but we paid $ 27 for a 3 hour increment. You either snow tube from 1 – 4 or 4 – 7. We arrived at 2 and did the 1 – 4 pm increment. It was so fun!
The process is simple, pay for your ticket, attach it to your jacket, grab a tube, go up the conveyer belt thingy to the top of the hill, wait for your cue, and slide down in your tube! The first time I went down we all connected our tubes and it was awesome! I felt like a little kid, screaming and laughing my way down the hill. I swear every time I ended up at the bottom, I’d run back up the hill yelling «Again! Again!»
Even though we only got two hours in I think that’s plenty. We tubed many, many times, and all had a blast. The staff was pretty friendly as well, helping us up the conveyer belt and giving us a push down the hill if we needed it.
They also have a little café if you need a snack and a big fire pit to sit around and stay warm.
I can’t wait to tube again!

Big Boulder is for beginners and boarders who want to hit the terrain parks… The «mountain» is really just a big boulder… only a handful of lifts\trails and even the black diamonds are a joke, unless you are a beginner… for boarders who have to adjust their bindings each trip up the ski lift… you will spend more time riding the lifts and adjusting your bindings as you will bombing down the slopes…
There is some cool terrain for boarders, and one of the hills has some great jumps on it, but thats the big attraction for the boarders… terrain…
Going from the Philly area? Hit Bear Creek or Blue Mountain instead… if you want to learn, hit Spring Mountain… for an experienced skiier BB is timid and lame at best.
The lodge is OK, they have a nice bar in there and of course an extremely overpriced café, but that is to be expected in most lodges…

This is a great beginner hill but not that big of a mountain at all. Though not large enough a mountain for me, its a super nice mountain to learn to snowboard on. Trails are not nearly long enough for an advanced snowboarder or anyone who can ski/​snowboard at a normal speed.
Its great to have the lodge at the top of the mount and not at the base, because you don’t feel like you are skiing down to chaos at the bottom of each run you do. Its also nice to have the chair lifts situated the way they are too.
I like the fact the greens are all on one side and it gets progressively harder towards the other.
Parking is also easy, but prices are competitively high for lift tickets, food and especially rental. Do your self a favor and save $ 20 on each rental by renting off site.