Ridiculously overpriced, staff doesn’t want to be bothered.
Zachary P.
Tu valoración: 1 Selden, NY
This place sucks!!! Don’t bother coming here. Here’s my story: I decided to come and get a paddleboard and a kayak here for their big sail. Meanwhile I reserved it on a Monday and picked it up on a Saturday. NOJOKE. I spent my whole day off here roaming for employees to help me put a kayak and a paddleboard on my cars roof. When they finally did help me they put it in the middle of my minivan and now I can’t see to my right. If I couldn’t get out of the parking lot I wouldn’t be able to get home. So I go back. Kiss another 3 – 4 hours goodbye. Eventually after waiting for help I just left the paddleboard their and just took the kayak home. So the next day I come back and get the paddleboard when I got car straps from another place. Don’t come here!!! Boycotted
Tim K.
Tu valoración: 1 Medford, NY
Their customer service and policies are pretty much the worst. I made a purchase of over $ 200 dollars in store and signed up for the email to get 10 percent off but was denied at the register. Associate said it was only good for online which just creates an inconvenience for the customer after spending over an hour shopping in store. Company needs to put the customer first instead of battling them.
Gina S.
Tu valoración: 1 Brooklyn, NY
Went on a Sunday evening and didn’t realize they closed early… I barely got up to the door to try and read the hours sign when a worker unlocked it to let other workers out and said, «See you tomorrow.» It was so shockingly rude that my boyfriend didn’t catch it, and began asking if they were closed. «See you tomorrow» repeated the worker, rudely. We couldn’t even tell if he was being rude right to us, or completely ignoring us and saying it to the other workers. I mean really, have some dignity and a better work ethic. It wouldn’t hurt you to say, «Sorry, we’re closed, but we open tomorrow from 10 – 10(or whatever)» We went to Sports Authority and got what we needed for a good price, and with the help of a friendly staff. Dick’s indeed.
Ali T.
Tu valoración: 3 Stuart, FL
Three stars for their wide variety of sporting good. It lost two stars because there were no sales people to help with questions and the checkout line, with only one register, was very long. No call for an additional cashier, even after being on line for 15 minutes. Under-staffing may be a great way to save money but as a business practice, it’s poor management. It sends customers away!
Chris L.
Tu valoración: 3 Boston, MA
While this store has everything you could possibly need, their staff isn’t the most helpful. I came here looking for a gift for my father and aimlessly wandered the building because no one bothered to ask me if I needed help. Eventually I interrupted two employees’ conversation to find what I needed. At time of checkout, the line was pretty lengthy, and they only had two registers open. For such a large store with a good amount of traffic, I’m surprised their staff isn’t larger or at least better managed. If you’re a pretty independent shopper and don’t mind the treasure hunt, this Dick’s will be just fine. If you lack some patience(like me…), you might find yourself getting easily frustrated here.
Harry H.
Tu valoración: 3 New York, NY
Larger and cheaper than Commack for the items I’m interested in, so no question on which one to patronize. Grab a ScoreCard Rewards card and get a $ 10 reward if you spend more than $ 300 within a certain period. Staff within the store can be clueless/untrained, and corporate can be foolish and bureacratic… 2 listings + 2 addresses = 2 reviews
Scotty B.
Tu valoración: 1 Southbridge, MA
Why do I bother? Stopped in here looking for Jets gear on my pilgrimage to New York. Found a whole section, but it all appeared to be kids stuff. I made the mistake of asking for help. What happens/Dude points me back to where i came with an attitude. Don’t worry, took my business and my dollars somewhere else.
Gary L.
Tu valoración: 3 Forest Hills, NY
Nice big organized sporting goods store. My problem, prices! There are no sales or promotions at Dick’s. Customer service is great but prices here just don’t appeal to me. The apparel, exercise equipment, etc is just out of my price range. The one area I do like to check out is their baseball equipment. Their selection is much better than Modell’s and The Sports Authority. They carry a nice range of mitts, bats, etc.
Lisa M.
Tu valoración: 3 Nesconset, NY
Went in for some fresh water bass hooks, since I am a women it’s funny to see how the salesman don’t take me seriously, they did help me in the end.
Danny T.
Tu valoración: 3 Smithtown, NY
I find Dick’s to be just a step above Sports Authority… although your still dealing with very generic sporting equipment. Apparel selection is better, and with two floors to work with they seem to have large specialty departments, camping, golf, etc. We were in the store looking for soccer cleats for my young daughter, sitting in one are for no less than 30 minutes, trying on different cleats. Not one sale person came over to ask if we needed any help. Granted, we didn’t the help. But just an idea of the type of service you may get if you stop into this particular store. And it was not a particularly busy day. We found what we were looking for(moderately price soccer cleats) and picked up a couple pairs of flip-flops that were on sale(impulse buy). I would definitely recommend this store over the Sports Authority, just because they have more variety of product to choose from.