Valvoline Instant Oil Change

When I cant make it to my regular mechanic I come here — very professional, fast and through. Even though I could get an oil change cheaper somewhere else I’m bringing it here. You don’t even need to get out of your car.

Very little wait. Drove up, they were with me in about 5 minutes. A very polite technician talked me through the process (first time at this place, a drive through). Quickly, I had about 4 guys working on my SUV. Process was incredibly quick (345pm on a Monday). Didn’t try to «sell» to me the other services. It was mentioned that they offer these services and they could do them. They were honest about my air filter being clean and showed it to me as proof. Honest about my serpentine belt being in great condition. Quick, fast, honest service! Great job

Wow wouldn’t do an oil change on my truck cause they didn’t want to be liable with my truck. OIL CHANGE… WTF!!!
Told me to take it to a mom & pop shop. Was it because it wasn’t a new vehicle? I drive my Toyota from south county to orange everyday. They get a star cause no option for a negative. No more valvoline for my company trucks & personal vehicles are moving too jiffy lube. I even told them I’d sign a waiver not making them liable go figure

Outstanding service provided by the team. There was a short wait but we were impressed by the service. Sure to go back for the next oil change. Thank you!

Unilocal challenge 2016 ²⁰⁄₁₁₆
If we could give them zero stars we would. We brought our car in for an oil change. The car also needed coolant. Somehow they ran outta coolant. How do they run out of coolant? The attendant said if we had our own he would put it in for us. So we bought some next door at the Auto supply store. With some kind of misunderstanding another employee Mr Crankypants said they were not allowed to add Coolant that we provided. We explained that the other attendent said he would add it for us. He said there were cameras and was worried about a potential law suit for using a different brand. The other guy was willing to do it, but Mr Cranky made us pull forward out of the bay and we added it ourselves. At least he gave us a funnel.
This place is super expensive and will make your wallet cry. Even with a coupon or Unilocal check in, it breaks the bank.
#836

I’ve been here a few times and the service gets better every time. The techs are direct, explain everything, go over every item inspected and advise if the work is needed now or down the road. There are no high pressure sales, just a genuine concern that all critical items are covered. Service is quick, but also very thorough. The team runs like a well oiled machine (pun intended), calling out signals and commands to workers on the garage floor and down below (under the vehicle). When time is important to you, as well as getting a quality check up on your vehicle, this is the place to go.
Highest recommendation.
Special kudos to Todd and Ian. Thank you for your excellent service!

First time coming here and I was pleasantly surprised on the friendliness and how efficient they are. They were very informative and walking me through the process, telling me their honest recommendations. They weren’t trying to sell sell sell. For example, instead of selling me a new oil filter, they recommended to just keep the original one since it still was in pretty good condition and had life left. Will def come back!

I’ve been there three times within the past 6 years to get my oil changed and these guys are always consistent. They run through a pretty thorough inspection and there is literally a team that works on your car to get you in and out as quickly as possible.
The reason I’m not giving them all five stars is because when I got home I had a $ 10 off postcard and was running around yesterday when my oil light went on and was nearby their station so decided to get my oil changed and they didn’t offer me the discount when they could have, but other than that, I’ll return but next time look up to get the discount before getting my oil changed.

I like the service at this Valvoline and I have always been happy there but I have to give you a heads up that last time I was told one of my high beam bulbs had blown out and offered the service of having them replace it for me. Because I have a mechanically inclined husband who takes care of our brakes etc. I politely declined and let my husband know he needed to take care of it. Turns out, the bulb was not blown. It had been unclipped and unplugged so it could not work. I am told that because bulbs have a clip that holds them in place, they cannot come unplugged accidentally. Thus, in our opinion, this was a created opportunity to sell me something unnecessary. Sadly, I won’t give further business to this Valvoline.

Prompt service, honest feedback, Instant Oil Change!

I come here every time! For those who say it’s a bit pricey – You get what you pay for! Love Valvoline

The service here is amazing! I’m in awe at how friendly they all were and super quick!!! I’ve never enjoyed an oil change but I must say it wasn’t a bad wait lol I’m still in awe at how friendly they all are :)

Other than the high price for the oil change, I had a great experience. The staff was very professional, quick and courteous. They never made feel guilty because I decided not to purchase any of there recommend services. I was in and out within 15 minutes. Perfect to place to go to get an oil change done during a lunch break. I think I found my new go-​to place to get an oil change.

Great staff — knowledgeable, friendly, and helpful.
Bit pricey — it was around $ 60 for a standard oil change.
They do try to sell you other services like tire rotation and what not, but they’re not too aggressive about it.
I didn’t know who to tip because like 3 different guys worked on my car.
Was in and out in about 15 minutes without any appointment and we didn’t even have to get out of the car.

Ian and Bobby helped me the other day to get me a new taillight when my bulb died. Greatest guys ever, fast service, awesome personalities, give those two employees a raise!

Quick and easy!

Best staff and best service ever! Oil change was quick and the staff explained everything perfectly. No hard sell whatsoever! Best experience I’ve had at an oil change establishment.
If you’re in need of a speedy oil change, give this place a try for sure!

I was running low on air in my tires and pulled into a Shell station to use their air machine. Then I saw that would cost me «$ 1» for air. $ 1?!! For air!?! C’mon Shell! In order to get air here, I have to go somewhere and save 50 cents. Then I’d have to go somewhere else to save another 50 cents. I wanted to be a man and do the right thing but I just couldn’t justify spending $ 1 for air.
So I pulled my car next door to Valvoline. I asked if I could use their air pump to fill up my tires and not only did they say yes, they told me to pull into the station and they’ll check it for me… for free! That was great of them. I pulled in and I didn’t even have to get out of the car. They checked all my tires and filled them to the proper levels and wished me a good day. Thanks guys! Good service goes a long way.

I love coming here! There is never a wait and you can stay in your car! Whole service takes about 15 minutes. All the guys that work here are extremely trustworthy and I never feel like they are trying to over sell me on a service I don’t need.
They are very generous about coupons too. Last time they helped me find one online to use immediately.
This is the only place I go for oil changes.

I decided to come update my review…
I had another oil change done here last weekend, and while I was there, I asked the gentleman to look at my serpentine belt. It was making a shrieking noise, and I told him I believed it just needed to be tightened. He told me no, it needed to be replaced, which — I believed against my better judgement, and told him to go ahead and replace it.
Thankfully, he had trouble. He dropped a tool in my engine, and had to fish it out. I could tell the two guys working on my car were struggling, and I started to think I made a mistake by asking them to replace my belt. He told me they were unable to get one of the bolts off to replace the belt, so I would have to take it to a dealer or mechanic who had more tools.
I am so thankful this happened, because the belt DID NOT need to be replaced. I took it to my mechanic, and I was correct, it just needed to be adjusted. I was trying to save a trip to my mechanic, which I wont do again, as I trust him. I dont appreciate being taken advantage of, and Valvoline will not have my business anymore.
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$ 10 savings on Unilocal
Oil change took 15 minutes.
Showed up around 7:45am… not realizing Sunday they open at 8am :)
I stalked the parking lot until they opened the garage doors, and pulled right in.
They made a few suggestions on things I should do… but I declined and there was no pressure. They were very friendly and I was done in 15 minutes.
I went to Oil Can Henrys before I moved to South County, and they did quite a few more things for less money — so I will probably make the drive up North a little next time — but this place was still decent.