OC Carpet & More, Inc.

We recently had carpet installed in our home. The process of buying carpet is daunting, however, Reza at OC Carpet & More in Lake Forest, was so knowledgeable and suggested different carpet based on our needs and budget. There was no pressure and his prices were usually on the lower end compared with other businesses (and we looked a lot). He is very friendly and the installers we had were wonderful. They worked 110% and completed the job in a timely and professional manner. Thank you all for a job well done. We would recommend that you check them out before you make any decisions with anyone else. You won’t be disappointed. It’s a small store with a big heart.

i has used oc carpet twice once for tile in 2013 and carpet ⁸⁄₂₀₁₅
reza is great and down to earth guy and not pushy, has great prices
and works within your budget, installers had installed 2000 sqft of carpet in 1 day (9 hrs)
I bought the new smart strand stain resistance carpet and love it because I have 2 dogs
would use this place again…

I have referred them to my friends and so far all of them are satisfied. The most important thing about them is that the owner is always there. «Reza» the owner is really friendly and trustworthy. I highly recommend them to anyone who wants a good job done and perfect price.

I dreaded having to replace my carpet but my experience with OC Carpet & More was wonderful from beginning to end. Reza was so nice and helpful when he arrived to provide an estimate and the samples he brought were precisely what I was looking for. His crew was efficient and did a wonderful job installing the carpet. I’m so happy with the results and wish I replaced my carpet sooner! Highly recommended!

Awesome… is one way of describing OC carpet & more!!! Needed carpet installed quickly and they delivered on that promise. They were extremely friendly and helpful throughout the whole process. They gave me a ton of options within my limited budget. When it came time to install they were extremely flexible with the times and even allowed me to change the install time at the 11^th hour. Can’t say enough about Reza and his entire staff. Job well done.

I needed carpet installed in my Mission Viejo home, quickly. I found they had better carpet options than many of the ‘big guys’, and also better service. I was so happy that OC Carpet & More was able to get the entire upstairs level and two staircases recarpeted within just a few days of ordering!!! I highly recommend them for anyone who needs carpet in Lake Forest or surrounding areas of OC.

Reza and his team at OC Carpet and More have succeeded my expectations. They did a fabulous job on the wood floors, carpet and granite at my house as well as carpeting for my office in Mission Viejo. I would highly recommend them for your flooring and countering needs.
Victor R.

The guys at the store (Bob and Reza) are quite polite and helpful. They are willing to work with you to meet your budget and will work at your timeframe. The only downside is that there contractors that actually perform the work are hit or miss. I had three things done and each job had a different contractor. I had laminate, porcelain tile and carpet. The laminate guy (Alex) and his crew of mexicans did a decent job. The only downside was they dont clean up after themselves. They left footprints and dust everywhere. I also had to have Alex come back 3 times to fix the molding plates for the laminate. The Porcelain tile guys also did a decent job, but left grout on the tile itself for which I then had to go out and buy Acid grout haze remover to get it off. Also, I’m the one who also had to seal the grout for protection, and I feel this should be the job of the professionals to clean up and do what is necessary to do a proper job. No complaints with the carpet contractors, they did an excellent job and the team was lead by a guy named Felix. Highly recommend him. All in all, an average customer experience, definitely Reza and Bob will do whatever they can to accomodate your requests, but unfortunately they dont control the contractors themselves so it becomes a game of contractors saying they did the job right and customer being unsatisfied but can only call the office and have the contractors come back out over and over. Its also hard when the contractors dont speak proper English to communicate your issues to them. Also, you have to do your research about the product your buying from these guys, ie the manufacturer etc. I was sold pretty crappy carpet and was told it was a good carpet by Reza. The issue with the carpet is that if you put something heavy (10 lbs+) the carpet will sink in and stay like that for a week or more and a vacuum it a few times and put nothing else on it. These guys are decent but not the best, and they overcharge for quality products so if you have a tighter budget, you’re going to get a very poor quality product. The carpet I was after, Home depot were selling for approx $ 6,500 for my sq. footage, but these guys quoted me just over $ 15,000! In retrospect I wis I got the carpetting done at Home Depot and just the laminate and tiles here. But it is what it is now! I had to get the job done fast ad these guys met my timeframe and budget. On a final note, my advice is whatever you’re trying to get done, do research on the manufacture of the product before you commit, and also find out if the person you’re talking to is the installer or if they’re going to give you 3^rd party contractors.