Ecoshield Pest Control

Summary: Better stay out of this company to have some peace of mind. Pests are better to deal with.
This company initially was called for a one-​time service but once he’s here, he was arguing to sign for a year contract. Then they did an inside n out spray for ants, in few days, they came back stayed outside for 2 mins and left. They went back charging another 140 $ (before 30 days) as our contract was every quarterly.
Another discrepancy was that they gave us a promotional discount, agreed to pay 100 $ per quarter but charging 140 $ for every visit.
In 2 weeks again, we saw another charge on my CC with another 140 $. We tried calling the company to resolve this issue and they mentioned that they will refund. Finally we ended-​up calling the bank to put a hold on the CC since nothing was happening as promised from EcoShield.
After we sign up a contract they never picked our phone, kept telling us a lie that John is not available. They keep charging our CC on file when you like.
If required, we are ready to go to small court to dispute the issue for their unethical business.

We get the best customer service with this company, and with them coming out to our house we have NO problems with bugs, spider, flees, ect. We would & have recommended this company to family & friends. Mr & Mrs A

The sales person was very convincing and seemed knowledgeable and so we decided to sign up for a maintenance plan. Unfortunately, they were unable to effectively control the ants. After spraying around the house, the ants came back within a few days.
I was very unimpressed with their service.
I called to cancel and they said that I’d have to pay a termination fee of 150. And then charged me for another quarter or service (245 total). Keep in mind they only came out twice!
For a fraction of the price I was able to get the ants under control with some over the counter bait.
Save your money and stay away from EcoShield.

I’ll start by saying I was about five minutes away from filing a police report.
We had a house guest stay in our home while we were away. Same «nice tech» as in the other Unilocal reviews came to the door and told her he’d been doing work down the block and made his pitch — one time extermination of spiders and ants for $ 99. We told our friend to go for it.
A month later I was called to schedule an appointment for the regular service… which we had not ordered. I was told there would be a $ 150 fee to cancel the contract… which we had not ordered. They told me they had my signature on the contract… which I could not have signed as I was out of town.
I flatly refused to pay and the woman on the phone told me she would have the manager call me. He didn’t. My house-​sitting friend, who is conveniently a lawyer, called but couldn’t get the manager either. Obviously, however, they were impressed enough with her approach and credentials that the original service tech (a guy named Bo) called her, apologized for the «confusion,» and offered a three month contract for the one-​time fee of $ 99. She, of course, refused.
There was no confusion. Either they lied about my signature, or forged it. Either way that’s fraud. Unless you’re into dealing with nice, presentable scammers, tell the tech to take a walk.

Wow, my original review was the correct one. You can look below and see what happened but as it turns out I fell for the scam again. I did not get the credit I was promised on the next service. I called and emailed and no response. And the guys they send out are no better than they were originally. literally spend less than 5 min. They double park in the driveway with the engine running cause they know it won’t be long. They do not provide anything close to service and I was ripped off more than others it seems as I pay $ 145 and was also robbed at the beginning when they said the first month fee for when they come back would be waived but no… I was charged $ 290 in the first 30 days. Don’t fall for the owners song and dance as he sets the culture for his company and it sucks. My cancellation is $ 250 so i’m most likely going for a full refund of all costs at small claim court. I don’t have time for this but these guys have pissed me off now.
Had a bad start but the Manager contacted me and let me know he had some staffing issues which were corrected. It’s a new business to the area. He personally came out to do the service correctly and gave me a credit on the next one. Looks like a person who cares and wants to be in business for the long haul so that’s refreshing. Gave 5 stars assuming the bugs will be gone too. Customer service much improved and now deserves 5 stars.

Read the contract! These guys offer you a one time service for 1 month, then have you sign a contract for 1 year. The tech that came out was very friendly. When I called to cancel the service they said it would cost 250 bucks! Lucky for me, the sales guy was so stoked to con me into signing the contract, that he left without collecting a form of payment. Felt bad for the tech, but he works for a shady company. Stick with a proven pest company.

Caution: canceling this service is as tough as getting out of a timeshare.
Nice door-​to-​door guy sold me on a $ 75 special introductory treatment offer for both inside and outside my home. The second call was outside only lasting approx 18mins and charging $ 125! I felt the price far exceeded the benefit but I paid then decided to cancel the service. The website offered no solutions so I resorted to phoning where I was told a manager needed to authorize it. He did call back but informed me of a policy to charge me the full price of for the original special discounted price — an additional $ 175 to say no thanks.
Since there was no discussion of this policy at the point of sale I offer this warning: READ AGREEMENT VERY CAREFULLY or politely say «NO THANK YOU» when they knock on your door.