CVS

I don’t really shop in retail section of CVS, its the pharmacy that i like. The pharmacist’s and tech’s are so cool. They make me laugh every time im there to get my prescriptions. Friendly and professional, with some humor thrown in. :D

I stopped by Earlier because my uncle sent me to get him some beer after I pick up my sister from school so I did so since this CVS. Was on my way back the clerk/​looked like the manager asked my sister and I for our ID’s when I’m the one carrying the beers. All he had to say was «oh I’m assuming since your buying with her she is going to drink with you…» Why the hell would I leave my sister in my car at 98°F while I go and get beers for my uncle… Really? This is the second time last time I went with my uncle just a week before my 21^st bday we both got asked for our ID’s I did my uncle the favor of driving him there instead of putting his life and others in danger… Never Coming Back worst CVS I have been to!!!

All stars just for having my new obsession — popcorners!!! These are hard to find!
Big store. Older. Good selection. The cashier smiled at me on the way out. Not as friendly as my neighborhood CVS but it’ll work as my work neighborhood store…

It is really easy to use Unilocal just to write reviews when you get poor customer service. People often forget to take the time to recognize excellent ongoing customer service. I probably should have posted this years ago, but time gets away from us all I guess. I am absolutely thrilled with the ongoing service I receive at this CVS. I would love to say that all CVS locations are excellent, but that is not my experience. I was visiting family out of town last weekend and had a horrid experience with the staff at a location in Ventura County. When I returned to my home store off Rockfield and El Toro, I immediately recognized that the staff here go above and beyond to provide personable service. Joe even remembers my name every time I come in! Jerina is always positive and takes time to help all her customers. The pharmacists are all very knowledgeable and kind. There are 3 CVS locations closer to me than this one, but I keep going here JUST because of how great the staff is here. Definitely recommended!

Excellent service in the pharmacy. I’ve been using this location for over a year and every pharmacist is helpful and informative. I’ve received personal attention which isn’t the norm anymore. They’ve helped me out when I was really in need of my asthma medication twice, gone above and beyond what I’ve experienced elsewhere and I’m grateful.

Sent a note via the corporate website of my issue with this sign. Received an automated email immediately that I would receive an email follow up within five days. 3 days later received an email from Samantha from CVS Customer Relations basically agreeing with me and noting that such a sign is not corporate policy etc. .. she stated that I would be contacted by the leadership team of this store within two days.
Contacted that same day by the district manager who reiterated that such signs were not acceptable nor company policy. He let me know that the signs were already removed and that the manager of this store educated regarding such signs.
Very impressive follow up to my concerns and issue with the signs. Great job!

If this pharmacy could get a negative star I would absolutely put that. I have come here on several occasions and seems that I ALWAYS have an issue with my scripts. If my regular family owned pharmacy was open on weekends I would definitely go there but unfortunately they arent. Seems that all CVS pharmacies chose to go with whatever policies they feel like for the day. Wish they actually cared about their customers satisfaction. What major pharmacy near a hospital has no pharmacist on a Saturday during lunch hour?

Open late nice staff. Lots of drugs wow. I got garlic and it was a buy one and get one free and now I have enough for a lifetime lol.

They are clean and seem well stocked. The low score is because they had one, junior cash register checking out a backed up line of 8 people. He called for help twice, and no one came out to assist. Some people gave up and left, and some elderly ladies had to get carts to hold their items longer. Whomever is the manager of this store, get over yourself and pitch in when needed!

I went in primarily to get a passport photo. Three different people helped me while I was there and all were so nice, friendly, and helpful! I was in and out quickly and left in an even better mood than when I went in! Certainly exceeded my expectations! I’d be happy to go back.

The pharmacy sucks here and the manager is a bitch. I dropped off a Rx 6 months ago and was told it was too soon to fill it, so they put it on hold. I called back several times to fill it since then and was told they would have to order it, which I said they should go ahead and do. I just called back, having not heard anything from them since then and was just told it’s now expired and I have to go back to my doctor to get it written again. I hope this place burns down.

This was the worst customer service at a drugstore I have ever received, especially considering it was a supervisor. It was so bad, after I paid, I had to ask her to give me my bag.
Save yourself a headache and go down the street to the other CVS.