US Post Office

I live in Lake Elsinore. My mail has been delivered every day no later than 12 noon. However, since December the mail does not arrive before 8pm. I understand the mail being late during the holidays. But, not in mid February. No one can offer an explanation why the mail is 8 hours or more later. Its frustrating!!! PLEASE explain!!!

Super slow location.
One attendant at the middle of the day.
I wish I could just get in and out, but definitely not here.
Every Time I have stopped here same issue.
But then again every office is super slow.
Thanks USPS.

They aight

The most incompetent post office I’ve ever had to deal with. They lose mail, put it in the neighbor’s mailbox, lose packages, and even after numerous attempts to bring this to their attention, nothing changes. My solution for packages for my business has been to only purchase from vendors who will ship to me via UPS or FedX, who seem to be able to not lose our stuff. As for mail, I am often stuck waiting to see which neighboring business will walk my mail over to me.

I was treated and talked to very poorly by a male worker there. My scale used to calculate shipping was off and I dropped of packages that were underweight. He practically ripped them out of my hands and marched over to the scale to weigh them, informing me the weight was incorrect I asked for them back so I could fix them at home as I get a discount from eBay. He seemed upset I didn’t want USPS to charge the excess to the customers who would receive these packages. He was rude and talked down to me about a USPS box I had recycled and reused.
The funny part is, this isn’t my first negative experience with him. I noticed the day I came in with my makeup done and dressed well he treated me much differently, he made small talk, smiled and threw my packages to the side without weighing them. The other days I come in as a disheveled mom with two toddlers in tow are the ONLY time he weighs my packages and never smiles.
I now use the post office in Corona.

Two words «BAD SERVICE». They have one job… Get my mail to my box. They «lose» almost every other package I get sent to my house. Its easy just put the package in the parcel box and leave the key in my box, but they cant do it for some reason. Its people like them that keep UPS, FEDEX and other great shipping companies in business.

Clerk 06 (Asian guy) should learn from the staff at the Sun City & Washington, Murrieta POs. Instead of offering suggestions/​recommendations, his reply to me was, «I don’t know! I wasn’t there! «three times when I told him that I once sent a mail to the same address, same weight, same # of days and was charged only a third of what he was charging me. I hate for the brick and mortar POs to go but with this guy’s attitude, he should be first in line.

I have been dealing with this post office for years. Growing up i always went in for my mom to pick things up or mail things out. Things used to get taken care of quickly and they had great customer service. The last couple days trying to get a packaged delivered has been a big hassle. When i called to ask why tracking said we were not home and a notice was left, when i was home all day and did not hear a knock, ring of the door bell, or get a notice. I think the guy filling in for our normal mail man went to the wrong house. But when i tried to tell her that, she was a total B**** to me and said no you were not home. Now my package is out for delivery again, im afraid he will not go to the right house again and i will still not get it. Very upset with the office.

Why is it that the number they have here to contact the post office for questions is a porn hot line!

I have been going to this post office for many years, and since i have my own business and need to mail out inventory I am visiting here at least 3 times a week. I have never had a problem that was directly related to the staff, its always been from customers that were hard to deal with, can’t fault the USPS for that.
A Post Office is a Post Office, but the staff here has always been extra courteous and helpful with each visit. Can’t ask for anything more.

It’s difficult for me to rate a Post Office as sub-​par because they all should operate similarly.
This is not the case with the Lake Elsinore location. While it is a small site, it doesn’t excuse the employees from executing proper and prompt customer service.
I was here earlier this afternoon to mail some media items. When I walked in, there was no line and one of the postal workers was assisting a customer with a passport application. There was another postal worker in the window directly next to him. However, I had to wait 2 minutes before he called me up.
Why did I have to wait? Because he was busy stretching. Is that appropriate? Shouldn’t you do that outside of the customer sight line? I mean I’m all for keeping your back aligned, but I’m on my lunch break and I need to get out of here as quickly as possible.
It made me feel uncomfortable more than anything. What made it uncomfortable was the fact that he was looking at me while he was stretching. Awkward anyone?
I always feel like somebody’s watching me…