New Smile Dental

Very disappointed with this dentist. I went in for 2 separate root canals. After Monday’s root canal, I had only mild discomfort but ok. After Friday’s root canal, the pain experience was thru the roof starting that evening. However, Dentist Tran did not give me a PX for pain pills nor for antibiotics. Next day I called and left an urgent message on the answering service. No call back. Tues I called again and left MSG w/reception.no call back. I called 2 more x, left MSG w reception & no call! They finally call me 8 days later to ask if I’m still in pain. When I go to my Apptmt to get the permanent crowns installed and I ask Dentist Tran why I didn’t get a call back she asked very rudely «Well, you’re not in pain now are you?» And I said no but I was in severe pain for 5 – 6 days and said she didn’t get the message and apologize, but I find it hard to believe she wouldn’t get 4 messages. Also, she is rude to her staff. The staff is friendly and nice though.

Tried this dentist for my son after reading reviews on Unilocal.I was very disappointed to say the least. I expected to be treated with respect and provided info about the treatment she recommended for my child who had a toothache. She was condescending and rude. She talked at me like I should know already instead of giving me my options and asking what I’d like to do for treatment. It seemed like she was too busy to provide me with information that I would like as a parent who wants their professional opinion and an explanation. She said my son had an infection in that tooth, yet I had to ask her if I could get antibiotics for it after she moved on to next patient. Not to mention they gave my son an adult toothbrush that was huge, so I guess I got a toothbrush. Wish it was a good dentist cause it would have been convenient for us. Thanks for your not so professional help. I am obviously never going back even though the front staff was very friendly. They can’t make up for that dentist. They have a sign posted asking for a Unilocal review, here you go.

I love Dr. Tran! I commute almost an hour just to see her, and yes, she’s definitely worth it! She’s very gentle and thorough, staff is friendly and office is very sanitary. Also very patient with kids, I took my 18 month old to see her and it was a successful visit. I highly recommend anyone who’s looking for a dentist to see Dr. Tran.

What a nightmare! My wife warned me about this place. JANA TRAN set my fillings too high! This cause me great pain. I came back for repair and Jana looks at my teeth and tells me to give it time. I come back a week later, still no fix from Mrs. Tran. I decide to go to another dentist. He told me she set the filling too high and there was a bubble in the other filling. After the fix from the good dentist finally no more pain. What a waste of money, time, and 5 weeks of pain. The moral af the story is listen to your wife.

Just moved to the area so looking for a new family dentist. A priority to my search was looking for a dentist to become part of our family… for me, my husband and 3 sons. Dr. Tran is soooo awesome, thorough, professional, dedicated, loving and passionate. She is so good not only to my husband and I, but most importantly to our children. I made the decision this is it. We are so proud to call this place our family dentistry. My kids are looking forward to their next appt! Thank you New Smile Dental!!!

Wasn’t happy with my old Dentist, but I won’t mention his name. Now that it’s 2015 I thought I’ll search for a new dental office. I’m so glad I did, Dr. Tran was very professional. She guided me through the procedure that I needed. She was very knowledgeable and most importantly, very gentle. She made my entire experienced a positive one. I would highly recommend her service to all my family and friends.

Love this dental office. Clean and organized. The new dentist, Dr. Jana Tran is awesome. My kids love her. She is very thorough and great with kids. Staff is very friendly and helpful.

I’m new to the Temcula area and wasn’t sure where to turn for a new dentist. Getting my teeth worked on and well maintained is super important to me. Ive always made sure to go to credible to place that I can rely on. After asking around, I learned of New Smile and decided to give them a try. I couldn’t be more pleased. They are a professional practice with super friendly staff and Dr. Jana Tran is the best. New Smile is now me and my wife’s go to place to have our teeth looked after. I highly recommend their practice to any newcomer to the area.