Wyndham Garden Lake Buena Vista Disney Springs Resort Area

Nothing but good to say, and that’s saying something. Check in was a breeze. Got great rooms, in the tower (you must be in the tower, trust me) and a view of the epcot fireworks. Room was updated and lovely, beds a dream, bathroom perfect, everything we needed. Pool area perfect for kids and adults, fun area for children and a nice hot tub for those with aching backs after a day at Disney. Pool Bar staff was sweet as heck and hooked me up with some red wine to make the day go by quicker. Loved it! Easy to walk to Disney Springs, or you can just eat at the awesome restaurant on premises. They do a character breakfast 3 days a week. Food in the restaurant was superb. Service was real and honest. I appreciated that. This hotel seems to have it together. I’d come back.

Stayed for 2 nights & left completely unsatisfied. Checked in Thursday night, self parking is the same as valet which is ridiculous. We went to the parks on Friday & waited for the shuttle at the park well after the pick up time and the shuttle didn’t come. When we called the hotel they said the shuttle was early and had already made its last round, although they said they should have waited till 11:30pm because that’s the last pick up time. They claimed to not be able to do anything about it because it is a 3^rd party. We had to then call a taxi to get us back to the hotel even though we were there on time for the shuttle. When we returned to our room, it was not serviced at all! Called the front desk & the lady that answered was nice and apologized & sent someone with clean towels to the room. The next day when trying to get our car we waited outside for the valet for 15 minutes & then was finally acknowledged and told to go to the desk that had nothing on it that said valet (shows a little bit of disorganization) On our way home noticed bed bug bites on our legs! Employees won’t look at you when you try to ask a question or for directions. We paid a lot of money for friendly, comfortable service & did not receive it. I emailed the company about my dissatisfaction and i hope to get an answer back but i probably won’t.

Wyndham Buena Vista was very accommodating to my extremely large group’s 3 night stay.
We had unhindered access to the activities of the hotel, and when combined with the proximity to Disney Springs (as well as the incredible guest services of our representative Brandon Ramirez), this trip was better than those I’ve taken to Chicago, New York, and other destinations with the same size group.
Whenever we needed something (towels, etc.), I never had to wait more than 10 minutes to receive it from friendly staff.
I strongly recommend this stay.

We had called and asked about parking and they said it was free when we get there they tell us it’s $ 8 a night plus all these over $ 100 in hidden resort fees. They gave us a pool side room but the room was very small and low quality and had a stench of pickles and bugs on the bathroom ceiling. Not only where the beds uncomfortable but very small two people can not fit comfortably in the almost twin size beds! On top of everything the sheets had stains so we requested new sheets the staff came in smiling as if it was funny. After that night we couldn’t take it anymore and we couldn’t leave because they have a fee if you leave early so we asked if we can move rooms. They moved us to a better smelling room with next to the very noisy parking lot! My friend was showering and was drying himself and to his surprise finds a poop stained towel he grabs a new towel only to find another poop stained towel they staff again didn’t care didn’t seem to want to help us! Also again those beds had more nasty stains and we woke up itchy with bed bug bites!

I hope if you’re looking at staying here that you read this review. To start off, I wish I could do thumbs down because they don’t deserve a single star. I have never stayed in a hotel as horrible as this one! First of all I got there and they hit us with 160 $ of fees. also they say free parking, but it really costs you 8 $ a day whether you use valet or not. It looked like a motel, Shady rooms with low lighting hallways. The first impression of the room looked like a low quality room. I thought I was staying at the 7 dwarfs room because I could barely pass without lowering my head, the beds were tiny. Keep in mind it was 2 couples and the 2 beds were almost like twin sized. We had even talked to the hotel before they said it was big queens. We called to see if it was a mistake and they said no mistake, those are the biggest rooms they had. We called other hotels but everyone was booked for valentine’s so we had to stick it out in there. We laid in the bed the first night and after a minute we all started feeling itchy and couldn’t stand the feeling so we called for management to change the sheets, they came and a short guy was just smiling the whole time we were telling him about the sheets and I was furious at this point. Literally the worst! We went to Disney world and after a whole day of walking and coming to the hotel exhausted we asked for a new room because it felt nasty and dirty in there. They helped us change to a new room and they looked bothered by it. When we get to a new room it was practically the same. The sheets weren’t itchy this time so that was better. My friend went into the shower and I heard him cursing when he was done. We went in to see what happened, no lie there was a nasty poop stain on the towel he was using to dry his face! That drew the line. He grabbed the next Towel and it also had a dry poop stain on it! Furiously we called for the manager and the manager came accompanied by the same little smiley guy from the last room! Still with that grin on his face, I was trying so hard to keep my mouth shut. It was not right that we had to go through such a horrible experience. I felt disrespected and angry. After a long night we went to was our clothes and the laundry room only had 2 machines working and 4 dryers. They had shotty equipment. I would not stay here again even if I was paid to do so. I wouldn’t recommend this to anyone. I don’t even want to hear the name wyndham.
Please for your sakes do not stay in this cold soulless place. Hope someone finds this useful.

Nice staff. Beautiful grounds. The room was all new and clean. Modern looking. A small disney store and convenience store in the spacious lobby. Lots of places to sit and relax. Valet was nice and helpful. $ 8. A night to park.

This is the worst hotel I have ever stayed at. I was charged twice for my stay, the rooms are small and the so called queen beds are actually full size. Between the resort fee of $ 18 a day, parking fee at $ 8 a day, and the actual room it would’ve been cheaper to stay at an actual Disney resort. When I called to inquire about the extra charges they didn’t pick up, when they finally did the staff member wasn’t polite about it. I was charged for food at the lounge when I only ordered drinks. The staff doesn’t explain anything about your bill or your stay. Stay away from this «resort» it’s overpriced simply because its walking by distance to Disney springs but it isn’t worth it at all. This place shouldn’t be allowed to call itself a resort.
Update: those people charged me three times for my stay! Three times! It was over $ 378! Luckily the manager was polite and is reversing the charges, but what the hell??? Why would you charge someone three times for a stay???

Visiting the area from CT for a conference. First off, the actual hotel is undergoing construction. Half of the hotel have construction workers at all hours of the day and jackhammers going off non stop. I would classify this place as a «motel» not a «hotel».
The man who helped my husband check in was exceptionally rude and put off like he couldn’t be bothered to help. Since the construction is going on, they have elevators that are in the middle, then others that are around corners and down hall ways — what is this labyrinth? They are confusing. Then, our friends who also came w/​us to the conference were given a room that did not face Disney and had 2 twin beds. My friend asked if she could be moved to a new room, however to be spiteful they put her in a handicapped room that faced the OTHER parking lot — –it was atrocious.
The room we stayed in was beautiful we were on the 11^th floor. We had a clear view of the «quad» and gazebo, and could see downtown Disney from our room. Nice up to date lighting on the mirror in the bathroom also. The bathroom was SO small, that when you open the door and are sitting on the toilet, the door if opened (to give you a visual of how small the room is) would crush your feet and legs. There is little to no room in between the end of the toilet, and the door swinging open.
Also, just a tip– the ice machines, and the soda machines are on the «even numbered floors». AKA you need to go down, or up a flight of stairs for ice— who thought of this damn layout?
And, to top it off, none of the soda machines work.
Just saying…
Another weird thing is we requested king side bed, and got 2 double beds like our friends did as well. This place is a hot mess. Diaster. Seeing how we did not have to pay to stay, it was ok — but to be honest I would rather have paid just to get a better hotel to stay in. There are other hotels in the area, that probably offer better accommodations. They should never have the construction going all day and night. Also their pool area was the only thing about the entire place I liked. and if you want a chuckle, head to the «arcade». Yeah yeah I am an adult, but I can still enjoy an arcade. It was legit out of the early 90s, even had a «Crazy Taxi» game… LOL…
STAY AWAY FROM THIS «HOTEL» aka, MOTEL… what a joke.
PS– Parking is also $$$$$ per day… another joke.

I have stayed here twice both times enjoyed it,
Will warn you stay away from the ticket counters next to the front desk, they are just trying to sell you a time share. Wasted 20 mins trying to get away from them!
Typical hotel room, nothing really to complain about. Bought the Groupon and would stay here a third time.
It is within walking distance of Disney Springs (down town Disney) which is wonderful!

When I read Wyndham, I did not read motel. But this was a motel, sorry. I banged my head on the bathroom door when attempting to close it, that’s how small the room was!
Just a note, when the front desk directs you to the «concierge» to sell you Disney tickets, just be aware they are not helping you — they will ask you personal questions and all leading up to — you guessed it! A timeshare option for reduced rates on your Disney tickets. Ugh.
They get one star back because the beds were relatively comfortable.

I had the worst time with this hotel. We made a reservation via the phone and they wouldnt give us a total– When we checked in we found out why. FEES, FEES, FEES. Its $ 18 a day resort fee and $ 8 a day to park (Valet or Self) it doesnt matter you have to pay for both. They will not tell you this upfront. On the phone we asked about parking they said it was FREE… haha!
Second! We checked into a room and were limited on towels and the safe was broken. We called downstairs to ask for assistance. No one showed, We called once again before leaving for the parks and nothing. We left for the day and came home at 2:30 AM with neither issue resolved. We called for a 3^rd time and was told, «Oh we forgot the room #». The next two days we were there housekeeping never came by. So we had to call for clean towels, more soap…
Finally… The morning of check out. Now remind you Housekeeping didnt come all 3 days! However the morning of check out they are at the room at 8am… 8:30 Am…9:00 Am… 9:30 Am– constantly knocking on the door– There was no do not disturb sign. Extremely frustrating!
The room needs updating BAD! Not the nicest and wouldnt stay at again! Its close to Disney Springs *Downtown Disney* They say they have resort buses beware its 2 buses one to Epcot/​Hollywood Studies one to Animal Kingdom/​Magic Kingdom– That we didnt care about since we didnt use. But there is no way to tell when the buses come and if you missed one…

I give this 2 stars. I will not stay at a Wyndham again. This was supposed to be a nice room and I feel like I am at the econolodge. I was tortured for over three hours at a timeshare presentation to get discounted tickets. Never ever again will I give Wyndham or there brand my hard earned $$$!

The staff was friendly. That’s about where the positives end. You better like second hand smoke when you are loading and unloading or waiting for the Disney bus. It was unbearable for us. They allow the van/​taxi drivers to smoke while they wait around. The rooms were somewhat clean but mostly in need of a face-​lift or grout repair.
They removed (or never had) all vending machines through the entire campus. So if you want anything quick, you are forced to walk all the way back to the front to pay way too much for everything. Having overpriced items doesn’t make the place exclusive.
The little things make a stay enjoyable.

This is a pretty clean hotel if you are staying in the tower. If you’re staying in one of the rooms that have an exterior entrance, see if you can stay in the tower. It’s worth the upgrade. I paid for a tower room and was given an exterior-​entrance room at first. I thought it was pretty strange when the person at the front desk said to go past the elevators, make a right, and then take the elevator down the hall. I thought it was the service elevator because it was small, smelly, and warm in there. It felt like I got bumped down to the lower class. Then I had to walk to the very end of the walkway to find my room. The door faces the pool and it was really noisy because of the waterfall that is constantly running and yes, you can hear this from inside the room too. Inside the room felt like a motel and yeahhh… it was just not going to happen so I went back to the front desk and asked for a tower room… I paid for it, so why not? The tower rooms are much nicer, much newer, and felt like I was at a 4-​star modern hotel. It’s really strange that the outside rooms are more like a 2-​star regular motel while the tower rooms have completely different feel and look way better.
This is a great hotel to stay at. Disney Springs is just across the street so definitely walking distance which I appreciate. Plus there’s a bus that comes to pick you up and take you to the Disney parks for free. I’d stay here again.

It’s really a 3.5 at most, but I’m just so surprised with the other reviews that I feel someone should go easy on them. You get what you pay for. A nice cozy basic room. My room has the pool view and the room was nice and tidy when we first walked in. Has a motel feel to it however. And in August the muggy weather makes being by the pool a bit of. Drag with the extra humidity it pulls in. But the pool looks awesome! Two huge separate pools and a jacuzzi. The pools close at 11, which saddens me. Nothing like coming back from Disney at 3am and dying to just soak in the jacuzzi. But can’t complain a lot of families so I’m sure they didn’t want children running around all hours of the night and rack up noise complaints doing so… The check in process was a bit of a drag of tedious things to do. But very informative with a nice fun staff. You kinda already get the feel of Disney at a very affordable price. I would definitely stay here again. Cozy little room. It’s so close to the park that I don’t even care. We spend more time in the park then to worry about the room we stay in — just as long as the bed is cozy at night for bae and I to snuggle up. The shower is a bit low for a 6’2 man but for my hobbit self I was perfectly fine. Their water pressure and heat is wonderful as well. The room gets nice and cold which is beyond a plus living in Florida. Beyond happy with my stay here. Highly recommended for someone on a budget and still trying to get the family feel. Thank you so much for a wonderful stay!

My mother and I stayed at the Wyndham Lake Buena Vista Resort this summer. It was my first ever trip to Disney, and I actually was here as part of a conference. The conference covered two nights of my stay, and I covered my two night vacation. I stayed in the tower rooms, and the two nights with tax cost me $ 200 total. The tower rooms are worth the slightly higher cost!!! Book the tower rooms only. They are only an extra $ 10 per night. We were on the 17^th or 18^th floor and had an amazing view.
The hotel is a bit old, run-​down, and not cleaned very well. It wasn’t dirty by any stretch, but I think there was some improvement to be made. Some of the front desk was great and some very snarky. When I check in, the girl I checked in with called the room to make sure everything was good. Appreciated. But overall, this is below the Wyndham standard.
With four days in this hotel, I saw a lot. Here are my insights!
Food Options at the Hotel:
–Poolside Bar: Not very good. We were starving after flying and stopped here. We ordered a burger and an order of fried shrimp. They both came with a side of nachos, and were just over $ 10 a piece. The burger was decent, and I think it had bacon and cheese. It was pretty good but very greasy. The shrimp was gross. It was mostly breading and SO salty. Bad bad bad. The nachos were ok.
–Convenience Market– As you enter the hotel, there is a grab and go market. It is VERY overpriced, but it is convenient as you leave the park and are hungry at 1 am. We got Italian subs that were a bit soggy here but passable as well as a personal cheese pizza that was ok. It’s going to run you about $ 10/​snack here as well. The coffee and pastry stand looked nice, though.
–Breakfast Buffet/​Character Breakfast– I don’t remember the exact rates here, as it was part of my conference. However, I really enjoyed this buffet, and I would pay $ 15/​head to come back if I was hungry. There was a large yogurt parfait station, omelette station, pre-​made eggs and breakfast meats, a large fruit bar, plenty of breads, and pizza or mac and cheese. The pizza and mac and cheese were weird for breakfast but good. Goofy and Pluto came to our Character Breakfast, and they were super nice! You get a lot of time with the characters because this breakfast doesn’t get too too crowded. The regular breakfast days this place was a ghost town. I really enjoyed my breakfasts, though.
Disney Theme Parks and Disney Things:
–This hotel, along with two other hotels, shares a bus shuttle to the four Disney parks. We took buses to both Magic Kingdom and Animal Kingdom from the hotel, and we were on the first buses of the day both times. The buses were not packed at these times, and the Director of Fun, Jill, made sure to explain the bus system to get back as well. At night, the buses were PACKED. We lucked out and got on both times, but do realize that you may not get on the bus, and the buses only run every half hour. Buses were on time in our experience.
–Do remember that this hotel is right by Downtown Disney! If you can’t get on a Wyndham bus, take a Downtown Disney bus and just cross the street to get to the Wyndham.
–It is a five to ten minute walk to Downtown Disney from here! The traffic light to cross the road is very slow, but there is currently an overpass being constructed so that you can cross over the road. It will be a five minute walk once that is built.
–You can get discount Disney tickets through the Expedia agent here, as well as restaurant discounts. You are able to purchase a 2 pm to close and 4 pm to close ticket, which is perfect if you get into the hotel early in the morning!
Hotel Related Things
–The conference spaces were very small, but fairly nice. Some rooms didn’t have windows, though, which I did not like.
–The pool area is large. There is one kiddie pool that is shallow and has a large play structure in the center. There is another pool off of that one with a large-​rock waterfall structure. Separate from both of those pools is a standard pool that was nice to sit out by and a good temperature. The pool is not heated, but it definitely does not need to be by late May.
Personally, I would totally stay here again, if the Tower rooms remained the same price. Would I prefer to stay in a Disney Resort? Absolutely, but this is ¼ of the price. I might look at the other hotels in Lake Buena Vista, but this one does have a prime location.

Stayed in the lower exterior rooms, we are annual pass holders and will not be using this facility again.
You can hear everything the neighbor does, the restroom was not arranged for anyone taller than 5’5″.
The site we booked talked about complementary breakfast, which was untrue, they only offer a paid breakfast.

Deceptive and disappointing!
Great name with great address. However, I didn’t realize that the main building eclipsed the ‘Maid’s Quarters’- Motel, East Wing, ‘Other-​Side of the tracks rooms that they provide to the Priceline ‘Stigma’- Plague-​like Guests.
I guess it was more of Priceline ‘mishap’ that we encountered, however, what a POS– Motel that carries the Wyndham name!
Good Luck after you roll the dice on this location Wyndham!
…‘forgot to mention the maintenance work that woke us up (Due to lack of sleep from the continuos banging from the roof /​room above)!
‘Unbelievable that Wyndham
Gets away with this!
We stayed at Rosen Shingle Creek last nite…
Salvation at
It’s best from a hotel that offers Quality service, and care of its facilities=‘guests’…
Priceline Partner that is well– deserving of high marks.

Currently in my «room» while reviewing and all I can hear is a screaming baby through the wall. If you have noisy neighbors don’t count on getting any sleep. For almost 200 dollars a night I would expect better. The rolling bathroom door is half off the track causing trouble shutting the door, practically impossible. There are stains on the sheets as well. I definitely was expecting a lot more but this is disgusting! Absolutely disgusting!
BEWARE!
Save a few bucks and stay at a Disney Value Resort. Paid $ 161 last weekend at Pop Century and paid $ 171 for this laugh of a room.

3.5 star but based on price I went to 4 star. I’m so surprised by how low the rating is on the hotel. The rooms generally $ 90 per night with a daily resort fee (a common add-​on fee hotels have just to make more $) and a small valet or parking fee (reasonably priced). In the end a guest pays around $ 120 a night. I have seen prices much worse, so at this price I think it is a good deal. Free wifi. I like the pool view room but away from elevators because otherwise there will be a lot of foot traffic. Remember, it’s family galore so no zen-​like stay if you’re paying for a base rate room. Some random noises from kids here and there.
Most hotels in Disney are ‘worn in’ because how many guests they serve. With that said people are passing by the rooms, there are little things that need repairs (curtains, bathroom area, …) but nonetheless this is a good spot for average families. I stay for business and like it.
They have a great pool, 24 hour food pick up and restaurant. Free shuttle. Rooms have a mini fridge as well.
Are you here for:
Swanky hotel? Keep searching
Saving money? Reserve a room
Wonderful service? It’s average, I’ve had great and I’ve had ‘don’t bother me’.
Close to downtown Disney (good for rainy days)? Walking distance, stay.
Great pool? Stay
Run and go type of stay? Good choice
The best of the best? Keep searching.