Pham Tailor

They have the worst customer service. I will go out of my way to use another tailor next time… I won’t go back to here.

I’ve only ever had two items tailored at pham’s, a peacoat and a pair of curtains. Both items were done to my satisfaction. Service was solid and to the point, not really one to chit-​chat. The amount of time needed to do the work seemed a little long, about a week, but he seemed flexible if needed. He’s a little pricey, in my opinion, but I’ll be returning.

Regret giving business to this tailor. WORST customer service EVER!!! SOOOOOOO rude & not a good idea to yell & bark at me. NEVER, EVER going back here!

Well. U all said it all so np need for me to say anything now.

When my sisters wedding was in a week, and I had completely skipped and forgot about the bridesmaid dress needed to be fitted and altered, I went to Pham’s after my neighbor recommended them to me, and because the Unilocal reviews we’re decent.
I had been so stressed out the week of the wedding, and felt a little nervous that it wouldn’t be done in time, that they’d get light fabric dirty, or cut off to much, etc… I had dropped the dress off on Tuesday, and picked it up on Thursday. That Thursday I would be leaving for the wedding destination out of orange county, so to say the least, I was nervous that something would go wrong, and I had NO time.
When I went in, I had brought my shoes that would fit with the dress, and he measured it fast, efficient, and perfectly.
He gave me the estimate, time to pick it up, and gave me a return receipt. When I picked it up, I tried it on to make sure everything was spot on.
No surprise that it was :).
The guy who worked on my dress did a great job, was fast, helpful, efficient, and it was and decently priced. ($ 29.00 to take 3 inches off the bottom and alter the sides!)
Thank you fam! The dress looked and felt great!

I have been using Pham for all my tailoring needs ever since he opened. I have NEVER been disappointed. His prices are reasonable and he is always prompt. He has even helped me out in a situation when I really wanted something to take on a trip that I purchased at the last minute. My daughter uses him too and I know she is always pleased.

This is the best place for alterations. The tailor is honest, meticulous, and gives you very reasonable prices that are quoted up front. He has done an excellent job on all of my alterations and has a prompt turnaround time. I’ve tried many other tailors in the area and this is by far the best.

I’ve used this fella twice. Both times he urged for cash payment instead of credit card. That’s fine I guess. But when you don’t keep change at your store and you decide just to keep the change on your own, then I have a problem. It was only a few dollars so not really a big deal, but there was an agreed upon price. Oh did I mention that he was late and I have to come back 2 hours later? There are a few other tailors that do a better job, on time and for the agreed upon amount within a mile. I’ll never go to this crook again.

I sometimes have difficulty maintaining the integrity of the seat of my hiking pants. Well, problem solved! I just picked up my newly patched up North Face Paramount pants from Pham Tailor at 30 211 Golden Lantern, Laguna Niguel (Right next door to the Starbucks at Marina Hills and Golden Lantern). I gave him an old pant leg from previously destroyed pants and he patched my current pair perfectly. He also installed a new zipper in my favorite fleece pull over. The total cost was $ 19 which I think was the deal of the century!

If you don’t want your day ruined don’t come here. They have no idea what customer service means. I’ve been here in the past and had a problem before (he refused to take measurements on a 2^nd pair of pants and said it would be the same as the first pair, which completely ruined the pair he didn’t measure) but I thought I would give him another try. The 2^nd time he blindly pinned the pants that needed to be tailored and when I asked him to double check he said it was fine and rudely asked if I was still interested in having them done to which I said yes even though I was irritated. He then sat down without answering my questions and said he was too busy to answer my question. I asked him if I should pay now or when I pick them up and he said now and he only accepts cash for tax evasion purposes. When I told him I only had a card he said it was fine but he was going to charge me and extra $ 2 on a $ 10 job for taxes. When I questioned him in regards to charging me 20% tax he threw my stuff at me and told me to leave.

If you are interested in customer service, this is not the place.
I needed a small alteration. The tailor was impatient with me, and was not interested in explaining why the work could not be done.
When I asked him to explain to me why it couldn’t be done he said, «I already told you!» He then waived me out of the store, and continued to do his work.
A business owner who does not have the interest or time to explain his work, or have a meaningful exchange with a client can not cultivate clients.
I would rather pay 2 – 5 dollars more for real service and communication.
This is unfortunate, because this is a community tailor for me, and I was going to bring my husband’s suit for repair.

This place is the best bargain out there. Quality work, at very favorable pricing, and he stands behind his work. If there is a mistake or an error, he will gladly fix it for free with no complaints. And he does complex work, shortening sleeves from the shoulder, bringing in the shoulders, etc. He has remade suit coats for me. I’ve probably done $ 2000 in business with him over the last 12 months because I have a big wardrobe and I lost 40 pounds. He made my $ 200 jeans skinny too, from 38 waist to 34 and took in the legs for the new modern look. He’s also my wifes favorite tailor, he’s great with dresses and blouses. Honest, fairly priced and skilled. The whole package.

Pham tailors is the only place I trust for all my tailoring needs. Excellent work, quick turn around and fair price! I’ve recommended him to all my friends.

Great place for tailoring. He does good work for a fair price, and is usually pretty quick about it. Would highly recommend.

The guy the owns this place is great and always nice. His prices are pretty cheap and he does a great job. Always the first place on my mind to go for alterations.