Nordstrom Rack

Clean and bright store and it was not busy at all, but it didn’t have a lot of good merchandise either.
I came in to return an item purchased at a different location and I was helped quickly and efficiently.
I will stop in again the next time I’m in that neck of the woods to see if their selections improve.

I use to come in here a lot. the staff always seems really nice and accommodating… today or tonight I should say the African American guy was very disappointing. He was uncomfortable to be around. he seemed like either he was just rude or having a bad day. Hopefully they don’t hire people in the future like that because it’s not a good look, especially when I spend money in there on a weekly

I will start by saying its not often I go into a store and leave without finding a single thing Im interested in. This happened at this store.
When I first walked in, there were some employees gathered in the jewelry section, including one wearing a «loss prevention» jacket. They were complaining about a situation that occurred in the store earlier, and were blocking some of the walk space… and were just in the way to be honest. Not professional at all.
I didnt see much in this store over a size Medium. There was an occassional Large or XLarge in spots where items were arranged by size. The store just seemed really boring to me.
And I realize this is not the stores fault, but when a woman who looked like she had pneumonia and sounded like she had bronchitis literally coughed in my face without covering her mouth at all… I was completely done and left.
I wont be back to shop here again.

I love this Nordstrom rack location! It is really organized and they have a great selection of things. This one beats Laguna Hills and Metro Point by far! Maybe because it’s still new… who knows, but so far it’s really organized! Most of the time stores like this are chaotic and really unorganized. Not here! It seems like you are in a real department store. I have been shopping here 3 times since it opened. The women’s shoes are awesome. I always find BCBG and Jessica Simpson shoes at great prices in my size that I can’t pass up. My only issue (and its mot that big of a deal really) is i wish that they offered more incentives/​discounts/​coupons for using the Nordstrom credit card. I have had a card since 2008 and I don’t feel like I ever get any kind of perks for using it. Like I said this is a great store and it beats the other location in south Orange County by far!

Love this new location! They always have cute things. Got white converse all stars for $ 50 and some jeans for $ 14. Great deals. Will return.

While my husbands car was being washed in this mall, I decided to check out this store. It seemed like they were re-​stocking or putting things back where they belong. Since the apparel are was a bit chaotic, I decided to look through the purses and jewelry. Then I moved on to the make-​up section. Got few earrings, some makeup and a bag. Love them all!
The staff were friendly, helpful and professional. Looking forward to coming back and checking out the rest of the store.

Great shoe selection for Men in the back of the store prices are fair. As for the clothes highly priced kohls with no real discounts. But definitely deserves a four star for the shoe selection, and all the staff on taking care of the customers.

Let me just say this is a gold mine for small shoes. I know Nordstrom is known for having smaller sized shoes, but having a good selection AND low prices is by far one of the best things that a tiny girl can get. This store had the largest selection of size 5 shoes I have ever seen in a store, and they were actually really great shoes too, mainly heels and boots. I was hoping to buy a pair of dressy sandals, I ended up finding some dressy wedge sandals in the children’s aisle and that’s great because they fit and are even cheaper than adult sizes! Their clothing sales are great, especially with the extra 25% off. Overall, the sandals, a dress, and a skirt cost $ 57 and saved $ 118 :)

I usually have a good time here & find the stuff I’m looking for. The last time I went in the manager Diana was very rude to me. I was trying to return an item (350 $ designer bag) that was falling apart. I’ve had the bag for about 3 months & I didn’t have the receipt or tags but I had proof of purchase on my credit card statement. I didn’t want money back. Store credit would have been fine (I didn’t expect the full price I paid for either) She just kept repeating herself & giving me attitude! So rude! I’ll never come back because of Diana & I have proof of purchase I’m not trying to return a stolen item!

This company has descent prices. However my best friend and I were Looking forward to shopping had a large amount of clothes and without warning they closed the fitting rooms! Between the two of us we probably would of spent 5k. Extremely disappointed in this location.

Very nice people. Found some great items. Disappointed with service on a couple of items. Signage had one price and items had another. Was told that the price on the items was correct and the price on the signs were for items on only one side of the table. Sign listed the price and the name on and for both sides of the table. Odd signs and odd response. They didn’t change the signs and didn’t change the price.

I love Nordstrom Rack but I will not go back to this location. I have been there several times now hoping for something different but I’m always disappointed. There selection is terrible and checkout process is so slow. I’m hoping it’s just a training process for their employees because it’ much closer to my house than other locations.

The place has good stuff but they blast the music so loud u can’t even hold a phone conversation and they push their credit card like it’s a religion, even if you already have the debit card option. Not impressed.

Nordstrom Rack Shoe Department is Fantastic and my favorite part of the whole store! I found the cutest Steve Madden and Vince Camuto shoes for $ 79! Had to buy my Skinny Girl Shape wear and Too faced cosmetics which was a major discount! Happy girl! Lots of name brand items, well known perfumes, large Mens department, helpful staff! Super convenient!
Usually ‘Nordstrom Racks’ are either Hit or
Miss, but this one is definitely worth checking out !

I came to this new location for the first time today. I hope management sees this review because Nolan V. Is an asset to your company. I was in a bind and needed a suit by tonight and he was the most helpful professional person I’ve dealt with in long time ! Since they don’t have a seamstress in on Monday and Tuesday he called the Nordstrom at Mission Viejo mall to ask if it could be hemmed today. Which they did in an hour.
Nolan V. Was a life saver today! He pulled some shirts that would look good with my suit as well. I bought 4 shirts not knowing which one I will wear with my new suit.
Nolan I can not thank you enough for your help today! I’m very lucky you were there to help me! Your the best !!!

I haven’t been to a Nordstrom Rack in awhile but this location was recently completed so I wanted to check out what all the fuss was about!
The store is nicely laid out, very clean and organized– not like other places that have clothes and accessories in random spots, and/​or on the ground.
They had a huge selection of clothes, accessories, shoes, and random miscelleanous things. The fitting rooms were easy to find, and there was plenty of staff to help get a room. Not like other shops were you can’t find a single employee and just have to help yourself to a room.
All employees had a nice neon green top so you could spot them easily. Each employee that I encountered offered to help me or saw to it that I was finding everything I needed. The level of personalized care really stuck out during our trip here. They made check out as seamless as possible, and they have neat little flags that are waived when a cashier has freed up.
Great shopping experience — I’ll be back soon!

I had a nice experience at the new Rack, it was clean and organized… I found a great selection of clothes and shoes.
Maria was the cashier who helped me, she was fast, fun, friendly, great personality
Will definitely go back :-)

If you really knew me, you’d know Nordstrom Rack is my go to store for pretty much EVERYTHING. Birthday gifts, anniversary gifts, baby shower gifts, shoes for every occasion, and everything else! The store was super busy when I walked in.
The store is a decent sized Nordstrom Rack, but not as big as the South Coast Metro location. There were tons of sales associates around to assist customers. And also lots of associates around the store to instantly ring you up if you’re using a Nordstrom note or credit card. I needed up buying a Lorac makeup palette for only $ 9.97, Paige denim shorts, and a few clearance jewelry items. I couldn’t stay in there long since it was hard to walk around the store with so many customers inside.
It took a little while to find parking outside in the plaza but I’m sure it’s so packed due to the grand opening. I’ll be back if I’m in the area!