Laguna Niguel Optometry

Dr. Kane is amazing. He performs a thorough exam, and takes the time to give you the best vision that is possible. Dr. Kane has up to date equipment, and the computer he has for assisting him in measuring your eyesight practically comes up with the same decisions as you would on what is best. The office Staff are great as well. Welcoming, friendly and go out of their way to ensure the best visit possible. Thank you so much!

I’ve been seeing Dr. Kane for many years. He’s thorough and very professional, staying absolutely up to date with research and options. His knowledge and skills are on a part with the best opthamologists and I trust him a great deal. I have not had the negative experience of others with his support staff and find those comments surprising.

Not too long ago, I took my son in for his annual eye exam. For me, it was my first visit for me in Dr. Kane’s Office. After moving to Laguna Niguel several years ago, I had hand picked this office for my wife and kids while I remained happily faithful to our Optometrists of years practicing in our old home town.
Although our visit was brief on that afternoon we had our annual appointment … I would have to say too brief for them to give my son a thorough checkup they billed our insurance company for.
I quickly made the decisions that day that this is a business I did not want to subsidize. I found the staff rude and uncaring when I asked questions and inquired about the frames they offered. It seems they were too focused on closing the office and rushing their customers off.

First and foremost, this rating is for the office staff and NOT the doctor. Dr. Kane is very thorough and personable and we are very happy with him. He takes his time and you never feel rushed when you are there for a visit. He even allowed for a six-​month extension on one of our prescriptions.
The office staff, however, is something else. Recently, I wanted to order contacts on line, because they were 80% less expensive then what the staff quoted me. They insisted that I would have to order through them and only them and when I argued it was far more less expensive on line, they said they would look into it… and they did. They still insisted I had to order through them and they were still $ 20 more than on line. Tired of arguing with them, I ordered through the doctors office. When the contacts never arrived, I called the office and was told UPS attempted to deliver the contacts and left a notice. I told her we did not receive any notice and they said we should contact the local Post Office because UPS would have left the contacts with them. More arguing — because we didn’t have a tracking number. The office called again, provided a tracking number, and I was able to find out that the contacts were delivered to West Virginia to an zip code that was the same as my street numbers. I called the office back and they are now trying to get the contacts sent to the office instead of me. Arrrgh! This could have all been avoided if they had just given me the option of ordering on line.
I think Dr. Kane is great, but his staff needs to allow the patient to have a choice when ordering contacts.

My family and I have been patients of Dr. Kane for over 20 years. I routinely do surgery using magnification, and I have very difficult eyes. Before Dr. Kane I saw a very prominent ophthalmologist who, try as he might, could not get my various magnifying lenses correct for my eyes. Obviously vision and proper depth of field is critical when performing delicate surgery. I was referred to Dr. Kane by someone I trust, and Dr. Kane nailed it the very first time. I’m over 60 now, and I started wearing glasses in the first grade — so I’ve been to a lot of optometrists. I’ve never been to ANYONE as knowledgeable and dedicated as Dr. Kane.

From the moment I walked in the door for my first appointment, I was immediately greeted by the very welcoming receptionist with a smile and kind words. I was also impressed with how very clean the office was: sparklingly pristine. Dr. Kane was able to see me right away and was very engaging and personable from the start. I don’t really like going to see doctors of any kind, but Dr. Kane made me feel comfortable and at ease. I really appreciated his friendly demeanor and his ability to quickly and effectively diagnose me, and prescribe the kind of glasses I needed. He’s a very nice man and a great doctor!