The hamburgers are very good however the fries and shakes are just okay. The fries are too cooked and don’t have any flavor. The chocolate shakes are plain and aren’t very good.
Ben L.
Tu valoración: 4 Queens, NY
I basically went from the airport straight to In-N-Out. This was a long time coming but I finally had my first In-N-Out experience and I enjoyed it. The place seemed like a well oiled machine, there was a ton of people at the restaurant but there was also a ton of people working and my food took a little less than 10 minutes, which was great for a Friday night. I enjoyed the plain décor, it kinda had a funky 50’s vibe that was pretty cool. The food was pretty cheap, my total was less than $ 11 bucks. The food: Double Double Animal Style, Well Done French Fries Animal Style and a Strawberry Shake. Overall, I enjoyed my meal but it still felt like fast food, fast food like in a bad way. I liked the Double Double, I liked the fresh ingredients but honestly, it really felt like a Big Mac to me. The Animal Style sauce taste exactly like The Big Mac sauce, the burger felt like a upscale Big Mac with tomatoes, if you will. The well done fries were good, I compared the reg fries with the well done and the well done does have a nice crunch but there is an off putting burnt flavor. I did like the onions and cheese on the fries but not a fan of how fast the cheese clumped together so quickly. The shake was better than what I was expecting but the shake was so damn thick, if you were a vacuum cleaner, you would be fine lol. One issue I had after the meal, I felt pretty greasy and disgusting, I felt like I needed a long walk… like back to New York. Overall, it was good experience but pales in comparison to Shack Shake.
Brad V.
Tu valoración: 1 San Clemente, CA
I would have given this one star but this location said I was reviewing the last was a different one and it wasnt. Unilocal for the record this is a review for the location on la paz in Laguna Niguel California next to the Mimis café. Last experience was awful the fit my order which I have ordered dozens of times wrong. The guy who took my order didn’t repeat it the guy at the window made it seem like the first guy was an idiot but then he got it wrong even after I repeated it twice. Then the 3rd person got it wrong too and treated me like I was an idiot and that it was my mistake. I was nice and clear the whole time and they never once alplogized. Today I gave it another chance and of course they got my order wrong. They forgot they shake even after I had to run back from the rain to get. At least they apologized. Still bad customer service here and gotten worse over the years.
Moriah S.
Tu valoración: 5 Laguna Hills, CA
I’ve never had a problem eating here. Great service all the time and the food is very consistent.
Ken W.
Tu valoración: 3 Aliso Viejo, CA
Congrats! This shop FINALLY has brought up its game to more closely match its fellow stores. We stopped going here because the food was so bad compared to other shops. The Tustin one at the District is still the leader of the pack. But here it goes. You improved the fries– before they were served cold and over cooked. The burger patties were made much smaller than other in and outs and now they are full sized. The pickles lettuce and tomato improved by leaps and bounds,… Before it was just sad. So,… Big pat on the back for stepping it up! Good for you. Keep in mind that a 3 star in my book means you did fine. A 4 star means you go above and beyond and 5 star means we are in heaven. The local area restaurants here do not send you to heaven,… It’s just the way it is here.
Eileen T.
Tu valoración: 4 Aliso Viejo, CA
Delicious food. Nice and friendly staff. Love animal style on everything! The only thing I didn’t like from this location is that they don’t make a good protein style burger. It’s not that it didn’t taste good. It’s because they don’t wrap it good. They use large pieces of un-evenly cut lettuce, and wrapped it pretty loosely. It was really difficult to eat like a burger and it got very messy. Tried it three times, and it was always made this way. So now I just don’t get protein style from here anymore, and perfectly happy with my animal style cheese burger.
Aerial A.
Tu valoración: 5 Los Angeles, CA
My friend and I used the drive through and it went perfectly. In-N-Out is just so delicious. I had a protein-style burger and my friend had a four-by-four. We also got some fries and they gave some extra spread as well as ketchup. We also got a pink lemonade. In-N-Out does have long lines, but they make sure that you don’t wait too long. Plus, the food is worth the minor wait time.
Michael W.
Tu valoración: 5 Pflugerville, TX
I love me some in n out. I’m hitting that 4×4 hard. Even though it’s late, they still whip out some good burgers.
Jeyanne M.
Tu valoración: 5 Aliso Viejo, CA
When you’re in California, of course you need to get In-N-Out! My husband ordered us the animal style burgers and animal style fries. It was delicious! It was messy to eat of course, but it was totally worth it.
Mark G.
Tu valoración: 5 Cave Springs, AR
1st In n out burger. Double-double, extra grilled onions. It really is all it’s cracked up to be.
Claudia Z.
Tu valoración: 5 Laguna Niguel, CA
It is incredibly dangerous when you live within 5 minutes walking distance from an In-n-Out…
Crystal I.
Tu valoración: 2 Laguna Niguel, CA
I love in-n-out, but my last couple visits to the Laguna niguel location, I was disappointed. The burger wasn’t warm, seemed like the burger had been sitting under the heater for a while. Overall, not the typical quality.
Mike R.
Tu valoración: 5 Washington, DC
Broke my In ‘n Out cherry here. Had a baptismal experience! I heard the Gregorian Choir and the Archangels singing to me. I hereby formally apologize to all my West Coast peeps for doubting them! I had a double cheese — Animal style… fires and a strawberry milkshake(real ice cream). I apologize for thinking FIVEGUYS was as good or better(with my east Coast bias)…lol.
Russell K.
Tu valoración: 5 Orange County, CA
It seems like all my reviews are negative lately, so I wanted to write a positive one. The first place that I thought of that never lets me down? In-N-Out Burger. I’ve been coming here for years with my family, and have ordered literally hundreds of burgers. Each of us has a very custom order — but guess what? They get it right EVERYSINGLETIME! Recently, I have noticed a trend of lowered quality and quantity coupled with an increase in price in the restaurants that I normally frequent. But not here. At this In-N-Out(or any other), my burger is done the same way every single time. And when they do price increases, they are fair in doing so. I already eat here a ton, but if other restaurants keep raising their prices and lowering the portions and quality, I may just end up eating here twice a day. MMMMMmmmmmm… :)
Jeff S.
Tu valoración: 4 Aliso Viejo, CA
I have yet to go to in and out that is different than the others. This one is no exception. Long lines, huge wait time for food, but when you get it, it’s amazing. There’s never a downtime when you do not have to wait long for your food If you’ve not been here, do yourself a favor and find out why California loves this place. It’s secret menus available online with burgers like the protein style which is no bun and wrapped in lettuce, grilled cheese. If you’re going to order a grilled cheese and someone else is ordering a burger, ask for that bun and cheese for years and give them the extra Patty
Gordon L.
Tu valoración: 5 Fillmore, San Francisco, CA
This in-n-out never fails! Although the drive thru line is always extremely long, it’s worth the wait. I always get a 4×1 burger with fries on the side. They make it perfectly every time I come. The workers are usually very friendly and are always seen keeping the inside spotless.
Brittany S.
Tu valoración: 5 Denver, CO
This is something I wish we had In Colorado! It’s always packed but for fast food its good quality and fresh!
Robyn C.
Tu valoración: 4 Simi Valley, CA
I stopped at this In-N-Out Burger on my way home after a long day visiting my daughter in the area. I needed some food to get me through the two hour drive. The line at the drive-thru was long even at 10 pm at night, but it did move quickly. They had one of the employees out there taking orders in the line instead of making us wait to get to the menu board. This helped move things along quickly. The servers were friendly and helpful. They made sure to ask about ketchup and napkins. The food at this location was really good. I like my fries cooked well done and a lot of times, they say the cook them well done but they are still mushy. This particular location made the fries perfectly. They were crispy and well cooked. My burger was also good and made the way I liked, Cheeseburger, Animal style with no tomatoes. The parking lot looks a little small and I am sure that it gets pretty crowded during peak hours. As I stated before, the drive-thru line was long but it did move quickly. As a funny little note, I like the signs that ask the customers to turn down their radios when in the drive-thru line so as not to bother the people that live just on the other side of the restaurant. I suppose they get a lot of complaints? LOL. 35⁄100
Jessica L.
Tu valoración: 4 Dublin, CA
When I moved out of CA for a few years, I spent many a night dreaming about In-N-Out much to the chagrin of my growling stomach. Fortunately, I live fairly close to this location and stop by more than I probably should. Like most In-N-Outs, the drive thru line can get quite long, especially during the 5 – 7 p.m. dinner rush. I usually just park and go inside, which takes about half the time as waiting in the drive through. As per company standards, servers are all friendly and polite, and the food is tasty as per usual.
Jade R.
Tu valoración: 5 San Diego, CA
The best burger on the West Coast. I don’t care what anyone else says. If In-n-out could improve on ONE thing I would have to admit that their patty sizes are much too small. However, the price for their burgers are very inexpensive, and I understand that is because of the portion sizes of the meat. I get my double double burger with grilled onions, raw onions chopped, and extra pickles. HEAVEN!