American Tire Depot – Laguna Niguel

I drive all the time in the city and it is the worst for my tires but when I came to American Tire Depot I had the best experience with the courteous staff and quickness of the staff to make it an enjoyable experience. Thanks George you are super. I would highly recommend this place as I don’t ever feel like I am be cheated or deceived when speaking with the educated staff. It really seems like everyone knows what their doing and put the customer first. Money worth the service I have started recommended this place verbally and never thought to write a review .
Greatly Appreciated !!

Great, Great, service !!! Calling all my friends in OC try this place! Look for good man George !!!

This is definitely your go-​to tire place, ladies and gentlemen. They will price match any tires you find online, that’s what happened to me. I looked up Bridgestone RE-​11s for my Nissan 350z and the cheapest I could find them was a little shy of $ 800 for all four tires. Keep in mind, this is without installation, balance, and removal of the used tires. They had the amazing intention of having me pay for the price of the tires themselves. This completely blew my mind. I payed $ 817 total, which included disposal fees, taxes, and installation fees. I was completely blown away. They come with a guarantee policy of if your tires get a nail or other form of debris that compromises the tire and its air, they’ll replace it for free. Just show them your invoice, and they’ll take of the rest with a smile to boot. If you don’t want to stay in their lobby in the meantime, they’ll personally take you in their own vehicle to wherever you want to be dropped off until the job is done, and pick you up again. They’ve got amazing service and will do anything they need so that you are more than satisfied, and will personally order the tires you want if they don’t already have them. I’m definitely coming back.

I came in to do my alignment here one day and waited an hour and a half. After they were done the tech said they were super busy and I need to come back again in few weeks so they can check the alignment. When I came back, it took another 3 hours. I think management needs to add some technicians to speed up their work.

I found a big bolt stuck in the thread of my tire. I stopped by this location to see if they could fix it. The manager named Maroni greeted me with a handshake and a smile. The techs pulled my truck in and got started right away. Removed the tire and patched from the inside out. Had me out the door in about 20 minutes at no charge. Super good friendly pro service. I’ll be back when I need tires for sure.

Amazing service great courteous manager and staff highly recommend them. Not to mention that i got a great deal on my big tires!

amazing service, EXTREMELY COMPETITIVE PRICE, driving a mercedes basically means i have to forfeit my rent every time my car needs service, very refreshing to know that i can fix my car without having to take out a loan. ASK FOR GEORGE, extremely knowledgeable and takes you through the entire process step by step. YES ITS GOING TO TAKE AWHILE, do you really want a bunch of mechanics rushing to fix your car? no… i drive this thing every day, i want someone that takes their time to make sure the job is DONE THE RIGHT WAY, THE FIRST TIME!!! very satisfied, will recommend to family and friends.

Good prices, friendly prompt and efficient service.

I called because I got a coupon from another company for a 4 wheel alignment in the mail. My 2013 Ford CMax rear wheels where wearing funny with the new tires Just installed. Cory, the manager did me right, price matched the coupon… and did It in about 1hr from when I called him. Nice waiting room with cold AC. made the wait fly by… I will come back for other services especially since it’s close to home. Thx Cory.

I desperately needed tires for my Prius and someone recommended me to this American Tire Depot. I called them before I went in and asked how busy they were and they said they could service me quickly and they did. George was super helpful and had great prices! It turned out that my breaks really needed some TLC as well. Overall super friendly place with great prices!

This afternoon (4.20pm) I arrived at the depot to have 4 tires changed on my truck. A simple call to George and tires would be made available in a hour… our so I thought.
This turned out to be the worst experience every. 2 hour wait for the tires to turn up at the depot. I was given no explanation. It was only after 45 minutes sitting in a empty waiting area did I over hear the Manager asking another store to send the tires. It was 90+ degrees today, not an offer of water or apology for the delay. To rub salt in the wound, the Area Manager was also present and appeared even more spineless than the Manager. When I confronted the Manager about the long delay, he simple said that he was from another store and in short was not responsible.
A very very poor example of Management, he offered me less than a dollar discount but ended up discounting my bill by $ 20.00 on a $ 760.00 bill. Please beware. I did feel very sorry for the guy actual wanting to do the job he was employed for, he seemed very embarrassed and keep apologizing.
There was only 1 other customer in the depot the whole time, a young guy who had been waiting longer than I and was still there when I left at 6.40pm.

Had an apt at 12. Didn’t have the parts to fix my car. Told me the Lake Forest location had it. Said he called the Lake Forest manager and that it was close and they would accommodate us since they didn’t have the part. Now we have been waiting for 3 hours. Drove from Laguna Niguel, gave us false information. Not how you should spend a Sunday.

Got an alignment and new tires. It was a good experience, in that the workers were very accommodating. I didn’t have to wait long. They were able to pick up my tires from a distant location and complete the job fairly quickly. They even gave me a drop off and pick-​up. I thought they worked hard to do a good and reasonably priced job.
Also, I went back later and got my tires rebalanced. It was easy peasy and they were super nice! Additionally, they followed up on a promo that I was trying to get from them and I received it later and was satisfied.
UPDATE: I went in to check my brakes and I thought they were really honest about it. I was worried that they needed to have work done, but they informed me I didn’t need to do anything to them, and also didn’t charge me anything to check them. They have always been trustworthy and worked hard to give me a fair deal. I would send my grandmother to them.

George was super efficient and professional. Will definitely go there again! He explained everything very nicely and was not pushy at all.

Went in today for a rotation and balance and was very pleased with the extra fast and very friendly service! Thank you to George for getting my car in and out right away! I will definitely be back pricing is very competitive and I always appreciate friendly service! Thank you!!!

Love this place, George and his guys are really great. They are honest, helpful, fast, and they did a great job. My suspension feels like new and my differential has finally stopped leaking. They have become my new local mechanic.

We had the best experience today! Theyb took such great care of us. My car needed a ton of work, and they were honest, sincere and helpful! They gave us a great deal and worked timely and effectively. We all talked about our daughters and had nice conversation. If you are needing work done on your car, bring it here. You can trust that they are not out to take advantage of you. They finished my car and stayed late to work on my husband’s as well! They definitely know how to treat their customers. My husband and I both agree that this is where we will be taking our cars from now on! They are such a hidden gem!

Gotta say that the ATD management level people… talking about corporate District Manager Vince… are very concerned about the company and it’s reputation. I received a call from Vince who was very genuine and very interested in making my experience with their Laguna Niguel store a positive one. As you fellow Unilocalers can see the ATD stores in SoCal and I assume under Vince’s control consistently get high marks on Unilocal.Thus my confusion about the treatment I got. Vince has made it right so far. The caveat for me is that I won’t go back to the Laguna Niguel store but will utilize the Lake Forest location. Once that happens and all goes well ATD will get five stars. Thanks to Vince for stepping up.

GO SEE GEORGE!!! I did some research to get new tires and rims and found this place. George worked so hard to get me what I needed at the right price. He was definitely not trying to rip me off in any way which I appreciate. I seriously got rims and tires for half the price I would at other shops. He seemed so happy to see me happy with my new tires and rims! American Tire Depot will ALWAYS have my business from now on!!! Thanks George!

George was great. I got great deals on wheels and tires. My 2010 Prius tires were running bald and the overall look needed an upgrade. He walked me through the whole process and options. I was set on a specific budget and he came through. I ended up getting 17″ rims and BF Goodrich A/​S tires.
Needless to say, the car looks great and handles much better than before. I get many complements from other Prius owners and have referred them to the shop. I did lose about 2 MPG on the BF Goodrich tires because I chose not to get the eco tires since they wear out too fast. I barely get 2 years out of the eco tires. (yes I do rotate and a properly inflate them) The treadwear rating on the new tires are much higher so they should last at least 2 to 3 years based on my driving habits. Heck, I still get 44 to 45 MPG.
On top of this, the company has a bunch of promotions, rebates on the tires and 4 passes to Legoland or Angels game. It makes the net cost much less.
Great place for new wheels and tires. Highly recommend.