Daniel McKenzie, MD – Saddleback Medical Group

I’ve being a patient of Dr. Mckenzie’s for many years-​as a nurse I’ve referred many patients to him had only positive feedback. He’s very good at what he does, honest, ethical, no ego he’s very down to earth. I’ve never felt rushed with him or his staff, who are as caring as he is-​No one likes spending time at the Drs his office is so calm kind I always walk out with a smile. Ive needed to get results from the office from time to time and the follow up couldn’t be better. Dr. Mckenzie the kind of Dr who if he can’t help you he’ll find someone who can, type of human being that should be in health care. These days of mass media privacy can be easily breached I’ve never had to worry about my confidential information being shared, he treats all patients with dignity & respect his knowledge base very impressive-​I recommend him highly!!! Rebecca Partington

I’m always a nervous wreck going into any doctor’s appointment. The office here is serene and pleasant with a great staff. I live in LA and still choose to drive all the way down here for appointments. Plenty of parking which, if you’re from LA, is reason enough to go. The staff is calm and patient. So thankful for doctors like this.

Dr McKenzie is great! He’s very thorough and efficient. His staff is very friendly and the wait time is very short. He has a very calming demeanor and explains everything. As a patient, I like to be well informed and he’s always eager to explain. I’ve had some moles removed and they got back me within 1 – 2 days with the results! The procedures were over before I knew it. I would never go anywhere else! I highly recommend Dr. McKenzie!

I was appalled at the treatment I received at this office. I had a 10:30AM appointment, made over a month prior. I arrived 5 minutes early, checked in and sat down. After 15 minutes I inquired, would the doctor see me soon as I had another appointment to go to. The front desk said they would check. 10 minutes later or 25 minutes total wait time, I get called into the examination room. The doctor’s assistant who called me did not apologize for the wait and called me by my non-​preferred name. I’ve made mention several times, I go by my middle name. Once we got to the procedure room, I explained again that I prefer my middle name and she said, is that my problem??? Then I mentioned I had been waiting over 25 minutes beyond my scheduled appointment time. She said, it’s Monday and Mondays are busy. I reminded her I made the appt. over a month ago and no one said anything about Mondays having late appts! She said, well, we can accommodate you now. I stated I didn’t think accommodate was the appropriate word. Then she said I could just leave if I wanted! So, that’s what I did. Who needs to deal with rude and obnoxious office staff. Further, the doctor should know that the people he hires are a reflection of him. Thanks but no thanks, I won’t be giving you another chance to invite me to leave.

I was extremely pleased with everyone at Dr. McKenzie’s office! From the first person that answered the phone to the Doctor himself. The nurses were very nice and personable. He is extremely down to earth and so nice! He was very patient and listened to my concerns. He had to do a couple of biopsies for me and even when he numbed the area, I barely felt it. I felt super comfortable with him and felt that he was very knowledgeable about skin cancer and even discussed moisturizers that I can use. I loved Dr. McKenzie!

My experience with Dr McKenzie was very positive. I came in for three specific things. He thoroughly checked those things and then checked my entire body. There was a spot where he did a biopsy. The staff was extremely helpful and friendly. I would recommend and refer to Dr McKenzie.

Not a very knowledgeable doctor.
I came here due to a bad allergic skin reaction, after looking at my skin, he gave me some steroid cream to apply topically. A day later, my skin became 20 times worse, it went from beige to bright red and the hives started to fuse together and swelling up to the point my skin was deformed. In addition, this cream was suppose to be anti itch bit it made me itch a thousand times more intense, I couldn’t focus at work during the day and couldn’t get any sleep at night. I called their office and his NP called me back and told me it had nothing to do with the cream and to continue to use it.
Luckily for me I have 2 really good friends who are dermatologists but they both live in different states. I did get to see one of them in vegas a few days after this incident and after looking at my skin, my friend informed me that Dr Mckenzie had prescribed me the wrong cream. He explained to me briefly the different classes of topical steroids and how I needed a much higher class. I got a prescription from my friend and my skin healed within a few days. I had 2 of my nurse friends look at my skin as well and they both recommended the Kenalog shot for my condition.
I think most patients are ill informed and have no concept of the level of competency of a physician. I always suggest getting a second opinion or a third opinion.

For about 18 years I had a pre-​cancerous spot on my lower lip. Several dermatologists had tried to burn it off with dry ice to no avail. Over the years I had also seen an array of dermatologists who, because the spot was not overwhelmingly evident to the naked eye, ignored it and sent me home without treating it. Dr. McKenzie was the first dermatologist who took the spot seriously and told me that there was another treatment option: He prescribed me a chemotherapy cream (5-​flouroricil), which finally got rid of the spot. During the treatment (which lasts about 3 weeks), he was very receptive to my concerns and prescribed me an additional cream to make the experience more comfortable.
The trip to his office was very pleasant and I really appreciated his having taken the time to explain the treatment options.
I see that the reviewer after me complained that it took «forever» to get an appointment. That is a silly critique: dermatologists are busy and sought after, especially in Southern California. If you resent waiting, move to Alaska.

I’ve been going to Dr. McKenzie for more than 10 years. He’s treated me for both cosmetic and medical needs. He’s consistently caring, knowledgeable, on top of the latest tools and trends, and a skilled practitioner. He never pushes treatments the way some dermatologists do; he simply offers options. I also like his friendly staff.

I grow lumps on my skin so frequently that I wait until I have a couple to go to a dermatologist. McKenzie looks at my concerns and *always* does a full body examination. He has been friendly and informative. Takes time to have a full conversation.
So, why four stars instead of five? He is so busy that it takes forever to get an appointment.

I am a medical esthetician who worked in the building next door to Dr. McKenzie and I myself have been to see him several times for acne treatments, botox, laser and photofacials. He is an excellent dermatologist and I have recommended him to many, many of my clients, who rave about him. I don’t know if the other reviewer caught him on a busy day or maybe she didn’t ask him enough questions but I can vouch for his character as well as his expertise. He is always savvy of the newest treatments and techniques, which can’t be said for a lot of dermatologists in the area. His prices are reasonable too.

ETA: In response to James S., I have lived in Laguna Hills for 17 years of my life, during which I saw Dr. McKenzie, and I can’t help it if I move away for college, where, thankfully, I find a much better dermatologist who spends time asking me questions and answering mine, and giving me medications that are actually useful. Sooo uhm… get your facts straight.
I went to Dr. McKenzie for my acne after several friends recommended him in my search for a dermatologist. He wasn’t covered by my insurance so I was paying completely out-​of-​pocket, but I thought the recommendations would justify the high price.
After waiting in a room for about 30 minutes, Dr. McKenzie walked into my room, looked at my skin for MAYBE a minute, told me the names of two prescriptions he was going to give me, and walked out in less than a 5 minute visit.
I had to summon a nurse back to the room to answer my questions. The nurse, thank god, was much nicer and answered my questions. Dr. McKenzie failed to mention I should wait about 15 minutes to apply the medications after cleansing my skin, and after experiencing awful burning pain from the medication and contacting the pharmacy, then recontacting the nurse, was I told I should do this. Needless to say, these medications were of little (if any) help.
Another friend happened to go to Dr. McKenzie as well, and actually shared that she had a similar experience with him. She was given a quick visit and prescribed the exact medications, which were of little help to her. I wish both of us knew what an awful doctor he was before booking our appointments.
I will never go back to Dr. McKenzie. Hopefully he or a prospective patient will read this review and spare themselves the COMPLETE waste of money, time, and pain that I experienced.