Mail Stop

Best mail box– shipping spot in Laguna Beach! I’ve been calling this place home for as long as I can remember. If you need a fax, a copy, to send a package. Friendly family owned and ran, they make you feel like one of the family! Actually you are. If you need anything mail related. The Mail Stop is your place, hands down!!!

One stop shop, easy street front parking, no grumpy ladies on my visit and Sandpiper lounge referrals for Thursday night reggae as a bonus. Old school Laguna.

I used this place for years despite their grumpy attitudes there. They are in a service business, but act as if they are doing you the favor. I live right down the street and try to do business with locally owned stores, but I recently had the worst experience ever. I had a relative send me a family heirloom via Fedex. It was not valuable, but it was priceless to me. I often get packages sent to my house, but this time I decided to have it sent here so that someone would have to sign for it and it would not dropped off on my doorstep. Anyways, the package was delivered to the Mail Stop and signed for. I received an email from Fedex confirming the delivery. I go into the Mail Stop later that day and I have a slip of paper in my box notifying me that I have a package ready to be picked up. Lo and behold, they cannot find the package even though they just left the slip earlier that day. The gentleman says that the slip must have been accidentally put into my box. I show him the email confirmation where he signed for my package and he just shrugs his shoulders and says that he signs for lots of packages each day and has no idea where mine could be. He did not even try to help out by calling Fedex or anything. Just a shrug of the shoulders. He basically told me that they are not responsible for any of the packages that are delivered there. So, I am out an irreplaceable item and they could care less.

Mail Stop has been my home away from home for 17 years. Harry and Myrna are amazing– from getting my packages out on time to calling me when I get something important in– I can always count on them– plus they are like family– the local community loves and embraces them as they do us– I am so grateful for Mail Stop!

The people at the mail stop are some of the most helpful friendly, knowledgeable and kind that you will find anywhere… As far as people leaving less than stellar reviews for this business, it is interesting to note how people refuse to take responsibility for their own action and what their role is in any mixup etc. —— I suggest you come down and see for yourself and enjoy the high level of excellence and professionalism. Practice Kindness is the motto for «The Mail Stop «- It says right on the front door. I love Harry, Myrna and Wayde !! They are great people !

Giving one star because you cannot give 0 stars! We had the worst experience with these people. They came to us (we are an art gallery) offering their services, saying they had been in the art shipping business for over 30 years. Little did we know these people have no idea what they are doing and they certainly did not spend 30 years trying to make their shipping service an art! They damaged our painting, packaged it miserably, unprofessionally, and carelessly! The last straw on the camel’s back is that they refused to admit they made a mistake. We had to take care of everything ourselves; shipping the painting back to us and ended up spending triple the money than what we should have! WHAT A NIGHTMARE! We heard that it’s not the first time they damaged artwork from other galleries around us. Lets pray they stop shipping what they are inexperienced in! We NEVER had any problem with our normal shippers, we really wanted to give them a try, but now realize that was a huge mistake.

My tip for this place is simple. It’s a song from the musical «Annie» and it goes like this…
«Your never fully dressed without a smile» Remember that next time you step into your car and drive to work. A smile and a greeting of «Hello, how are you today?» would go a long way in this business. Leave your troubles at home.

I love the convenience of this place but the lady who works there is mean, rude and miserable makes me never want to step foot in there again

I live in town and I have a box here. I have all my packages delivered to my address here because they will sign for them and keep them safe. It’s very convenient — good short-​term parking right in front — just outside the busy part of town so no traffic problems. The staff is very efficient and they have a good system considering all the boxes delivered here. MUCH nicer and better than the post office.