Tire Barn

Called a few months ago about Volvo XC90 alignment and was told I needed to have special bolts in order to do the alignment and was told to go to the Volvo dealer and turned away. I call the Volvo dealer, which is over an hour away, and asked if there was a special bolt I needed. They said no and they just set the toe when they do the alignment and had no idea what tire barn was talking about. Fast forward to today I called in to make an appointment for a 2010 Jetta. They informed me it required special tools that would «load the front end» so it could allow for proper alignment. I have never heard of such a thing but ok I’ll play along. They suggested dubbers for Mike Raisors Volkswagen. Of course I call both places and once again nothing special needed. Set the toe and go like the nearly dozen other VWs I’ve owned. So I call them back and told them what the others said. In a curtly tone the guy suggested I then take it to one of those places because I wouldn’t be able to get it done there. I asked just to be clear you’re refusing to do an alignment on my car? Yes. I thanked him and hung up. Just because I was curious I called a tire barn in indy. Completely different answer. They said yes, they would just set the toe and go and asked when I’d like to bring it in. The Lafayette tire barn could learn a thing or two about customer service from their indy stores.

I bought new tires at Walmart and after about a week noticed that I had a flat.
It was a long day at work and I has a headache. I called to see if the Walmart auto center was open and they said it would be open for another hour so I put some air in the tire and headed over. When I got there I was told they were booked up and they would not fix it. So as my tire was slowly going flat again, I headed toward Tire Barn.
Not only were they happy to fix it for me even though they were near closing too I was shocked when they did not charge me a nickel for the service ! I know where to buy tires in the future and it’s not WallyWorld. Thanks Tire Barn you guys rock.

This is a place that values good service and it shows. I needed a new set of tires. I dropped by the store with no appointment and they were done with my tires in an hour.
What really impressed me was that they didn’t try to oversell me on anything. They walked me through the choices for my tires and even recommended that I not go with the highest priced tires since I had mid-​level tires on my car now. They gave me honest advice and did not try to squeeze any money out of me.
I am moving in a month, and they went as far as to give me contact info for shops in my new state that will honor their warranty.

OK I am a Gearhead and very particular, anal and generally hard to please when it comes to all things automotive. I have been using these guys since 2004 and they have exceeded all of my expectations. Are they perfect? No, but from the general manager to all of the guys they work hard every day to do the right thing every day. It is a bit like Cheers for me in there and nobody else will get my tire and alignment business.

Affordable

The front desk workers are SO friendly! It is a surprisingly welcoming environment. I enjoyed all of my interactions with them. Coming from San Diego and knowing nothing about winter tires, I felt extremely confident in them and knew I was in good hands. The wait to get my snow tires on was very long, but it was a Saturday afternoon and they were very busy. I brought a book as I had expected to have a long wait so it didn’t bother me much. I highly recommend their service. Just prepare to wait. They are busy and in demand.

Had a blowout on the eway, sales guy quoted me 160 for a tire, bill came to 280something wasted my entire day, wish you could give negative stars.

On a Saturday, on the way back North I experienced a blow out on my BMW, which takes a very odd size, rare, run flat tire. After receiving the worst of the worst service ever from the BMW dealer down the street, (DeFouw) I was literally rescued by The Tire Barn Warehouse. At first The Tire Barn did not show anything close to the size I needed in stock. (absolutely understandable).
The manager proceeded to look for a rental car for me (something the BMW wouldn’t do) only to find out that the car rental’s close at noon on Saturdays in Lafayette. The Manager then started looking for flights for me and offered to drive me, out of his way, to the airport. And he did so gladly. It didn’t get to that as the manager had his crew do an entire search of his stock to find me a tire that would work. Now he could have quoted me any price in the world and I would have gladly paid it; it came out to something like $ 60. While not an exact fit i never would have known it and the car drove perfectly and got me home safe.
If it were up to DeFouw BMW (who wouldn’t offer me a loaner even though my car is under warranty, and I offered to pay for it) I would still be stuck in Lafayette.
Mike at the Tire Barn gave me such great service that the whole experience left me glowing with happiness.

This place seems fine, the wait was pretty short for them to mount a new tire for me on a Saturday afternoon and the price was okay. They don’t sell used tires and the salesman gave me a pretty serious pitch about why. That’s my only real gripe with it, it’s not that there is anything wrong with the service or the price but I felt pressured and it was gimmicky– at one point a salesman literally yelled «the price is right!»

So, we were driving our rental car down to Purdue from Chicago on a beautiful Sunday afternoon. Somewhere around Gary, IN (about 20 min into the 2 hour drive) a strange light with a big ! in the middle comes on the dashboard. «What’s that light mean?» my travel companion inquires? «I don’t know… let me check the manual», I respond, «looks like low tire pressure».
And low tire pressure it was. As in: rapidly approaching zero.
Well, Tire Barn wasn’t around to help us then. In fact no one was. You see, while Indiana might have more Car Repair stores per capita than Tiger Woods has mistresses, not a single one of them is open on Sunday. We were forced to doughnut it down interstate 65 to Purdue. Turns out those little spares can go above 50 mph and further than 50 miles.
On Monday morning it’s my job to get the problem fixed before meetings that afternoon. I do a quick Unilocal search and find this place (I’m lucky Charles F wrote the previous review). $ 15 and 15 minutes later the car is back in perfect shape. Sure it was only a tire patch, but the fact that they did such an efficient job for such a small fee was really quite unbelievable.
Thanks Tire Barn!

This place was voted «Best of» for 2009 by the Journal and Courier readers. I’ve been a long time customer and have purchased 2 sets of tires. Even after shopping around the first time I needed tires, they had some of the best prices. I don’t bother to shop around for tires anymore, I just go to Tire Barn. Their best aspect is the customer service. They offer free rotation AND balancing on their tires through the life of the tires. Recently, I experienced how effective their road hazard warranty is. An unfortunate incident with a curb basically destroyed my tire. They replaced it with a brand new one and I only had to pay for the warranty on the new tire (about $ 17). It was even replaced with the same exact brand/​model of tire!
Since the construction of the new facility a few years back, they offer 4 wheel alignment which is a huge benefit (especially after my curb incident mentioned above).
So far, I’ve only had one minor incident. I was out of town for Christmas and had brake work done on my vehicle. The GM dealer told me one of the wheel studs was stripped. The only other entity to pull off my wheel was a tire rotation at Tire Barn. After my return to IN, I took in the stripped lug and the receipt showing the cost for that repair. The man at the counter didn’t even ask any questions. He opened up the drawer and reimbursed me with cash on the spot (it was under $ 20.)
If you need tires, give them a try. They are very knowledgeable. They can usually pull up the size by make/​model of the vehicle. Otherwise they’ll just go out and look at the size. Then tell them what you are wanting (good mileage, low noise, wet weather, dry weather, off road, on road… etc) and they will present you with some options.

Really honest guys. Stopped by to check about getting new tires, at the recommendation of another mechanic. One of the guys that works there came out to check out my car, was extremely helpful, told me that my tires were in excellent condition and that i did not need new tires now. He stayed out there and answered all of my questions. I will definitely go there when it is time to buy!