Threads Consignments

The lady staff member was not polite and was not willing to help me as the customer. I came in during their «winter sale» for 75% off, and they had two racks with signs on them. I found a shirt on one of the racks, and I was only willing to buy it with the sale. I later checked the receipt, and realized that she had charged me full price. I went back in, and she refused to return it. She said that the sale was not the racks with the sign, but only some of the items with a supposed «pink tag» on them. There was no way for me to know that, as it wasn’t written anywhere in the store. In the middle of talking to her, she answered the phone rudely, and allowed us to walk out without any real apology. I am thoroughly disappointed in the quality of this store. The prices are way too high, the policies are ridiculous, and the staff is rude. I would never recommend this store to anyone.

Great stuff, fair prices. I had the opposite experience as Susan S. I felt like I’d found new friends with the ladies behind the counter. Love this place and frequent it.

I have found the staff to be less than friendly. Also, have had some negative experiences consigning stuff. They give you three months for your stuff to sell, or you can pick it up or agree to let them donate it. The first time I consigned stuff, I agreed to let them donate the unsold items. One garment didn’t sell by the expiration date, but there it was on the racks four months later, and now if it sold, I wasn’t going to get anything for it. So where was their motivation to sell it, when I could have gotten something? The next time I consigned there, I decided that I would pick up the unsold garments. As usual they say they will hold on to your stuff for three months. But I got a call saying that the stuff I brought them was dated and I could pick it up. OK. I can understand that, but I got the call over two weeks after I had dropped the stuff off. And the owner was just now getting around to looking at it? So if the stuff had been OK to sell, it still would have gotten onto the racks over two weeks into the three month period. So in reality, it would have only been available for consignment for a little over two months, not three. I think their business practices and the way they represent themselves are at odds. I will not patronize them again. l