StorQuest Self Storage

Very clean facility and the employees are helpful and friendly. I would recommend this place to any friends and family that need their belongings stored safe!

Just finished up using this site between moves while my fiancé and I combined our residences. Everything worked out great, from the courteous staff in the office to the clean secure unit I rented for 10 months. I highly recommend storquest in Lafayette and wouldn’t hesitate to use them again.

I found StorQuest online and went to the property in Lafayette to reserve a space. I was helped by Sabrina who kindly took me to see a few spaces that fit my needs. She helped me get the best available discounts and made the process easy.

Do not rent here!!! I was not even offered a moving truck. Not only that, but they are rude! I had a unit tha t went 31 days past due, had some family issues I was dealing with… Anyways, they threatened me that they were going to cut the lock and auction off my things. I understand that they are doing their jobs, but they told me I had to pay the past due payment of $ 258, plus $ 258 to bring the account current, plus a lock cutting fee of $ 85! I couldn’t even bring my account current because they make up bullshit rules as they go, not only that, but their rates are unreasonable and they are rude! save yourself the headache and go rent somewhere else, trust me you will be happier in the long run. Also, the $ 1 for the first month only applies if you are a first time renter, which they failed to tell me when I rented my second unit. the list goes on and the negative certainly outweighs the good.

I am surprised not to see a review of this storage facility anywhere on the internet, as I am extremely impressed with their rates and personalized customer service. The managers live on site, and were very helpful and friendly. They made sure my unit and the area around it was well swept, and offered free use of a rental truck for move-​in. The rates are very reasonable for what is offered (they also don’t charge a deposit or the customary first and last month’s rent at move-​in), they waived the $ 7 administrative charge for donating 5 canned goods, and gave me half off my first month’s rent, as well as a free «pass» for forgetting to pay rent (there is a 9 day grace period until rent is considered late). I’m also appreciative that the managers live on-​site and will ask for i.d. if they don’t recognize you, and that they helped me park and drive their moving truck. I could go on and on, but will be sure to recommend them to anyone who asks, just as they were recommended to me. Thank you Phyllis and Dale for helping turn a potentially stressful time into a very positive experience!