Plaza Way Tailor & Cleaners

This is the best dry cleaner I’ve had! For example, I’ve had so many expensive cleaners break buttons off expensive coats, lose belts, etc etc. This would never happen at Plaza cleaners. Another example: a Burberry trench i love got stained and another dry cleaner couldn’t get it out. Plaza cleaners had no problem and the coat looked brand new! She has even fixed things that other cleaners broke off, like buttons, at no charge.
They are also the kind of place that you can call if you’re running late and they will stay open for you. That is real customer service, so rare these days!

We wanted to love and make this cleaner ours but there were just too many issues. The primary one being that your clothes are never ready on the day they are due and or they have difficulty locating them.
With respect to alterations we think they are fine for basic things like a hem but anything more complicated we’d go somewhere else. Not to mention a basic hem is $ 15…whereas most places we’ve been to in SF run $ 8 – 12 with a 2 – 3 day turn around. We would not recommend getting an original hem done here on jeans. Despite showing her how we wanted it done where it’s truly invisible she did it the way we hate with all the fabric and stitching visible from the inside so you can’t ever roll up your jeans. And again nothing was ready when it was scheduled to be.
We won’t go back even though the woman who works there is so freaking sweet.

Best dry cleaning and alteration in Lafayette. Mrs. Yoon has altered many of my suits for a fraction of the cost of tailors in San Francisco. She is never in a rush and always takes her time to get the measurements just right.

The lady that works there is SO nice! It’s always very quick and easy to go there.

Hands down the friendliest, and best dry cleaner in town. The lady that runs the store goes above and beyond. We love coming to her everyday, and not to mention alterations are always done perfectly. Highly highly recommend this store and will continue to come in the future. 5 stars!!!

Needed a small sewing repair on a cycling jersey of mine. The repair was done very nicely… can’t even tell it was ripped before. Fair price too… she charged me $ 6.50.
I even won a free metal hanger in the deal too.

Plaza Cleaners has moved around the corner on Moraga Blvd, near Campana Music (990 Moraga Blvd.)

Welcome to the local alternations resident on the cute little strip mall on the busy corner turnoff on the way to the freeway. Come early in the morning on your way to work and you will probably score front-​row parking. If you’re lucky, the parking machines will be broken, still.
Here, you will find cute little shop owner Mrs. Yoon in a turtleneck, a cute blazer, sometimes with a measuring tape around her neck, sometimes pacing about in an intense conversation on the cordless phone. Her work is predictably and reliably good, I’ve known mostly hem jobs on jeans, dress pants, and a few dresses. She might ask if you have a boyfriend while pinning your hems or guess your occupation every time you’re waiting for the ticket to print at a drop-​off. The prices are a little on the high side, but that’s why they teach you in real estate: location, location, location. I bet her lease file is giving the folder’s page limit a run for it’s money. I’ve been here maybe 25 – 30 times, and the 20 times she’s not been able to find my garment on the first try has definitely primed me to stay calm and keep from leaning over the counter watching her and biting my nails to nubs trying to prepare myself for disappointment if they’re really lost. So far so good! But boy, my nerves aren’t a fan of the repeated shock therapy.
So why keep coming here? You got it… location!
Plus she’s so cute! Guess my occupation again… bean counter? :3.

My mother shredded my organza wedding gown to make my daughter’s baptismal gown. She had it dry cleaned here and the dress came back scorched. I called (because i live an hour away) to ask why they ironed the organza gown and the lady told me to call back another time because she didn’t speak English. I am livid beyond words! The dress is ruined, my moms hard work down the drain and my wedding gown was wasted because of this establishment’s carelessness. So crushed

I moved out of Lafayette today and this shop is one of only two reasons I’m sad we’re leaving. (The other is Artisan Bistro, but you don’t need my review to tell you it’s fantastic.)
Mrs. Yoon has taken care of my dry cleaning, torn seams, overlong hems, and wedding dress alterations (!) for the past two years, and has treated me warmly from moment one. Great work, fair prices, and bite-​size Three Musketeers at checkout. Go!

Ok, I’ve gone to this place a handful of times, but my most recent visit will be more than likely be my last. But before I get into the details, let me say that the lady (the owner I think) at this shop can sew/​make alterations pretty good, which why I’m giving two stars instead of one.
Ok so I’ve had 3 black button down shirts ruined by this shop; the first two the lady didn’t really have anything two say about; but this last time she said something about the facing. In all instances the shirts came back with a sort of silverish sheen on them, and I effectively threw them away. So more on this last visit…
2. the suit I had cleaned came back with creases when I specifically told her no creases. (meanwhile, this has happened before).
3. My cleaning was not done when it was supposed to be done — I had to come back the next day, and meanwhile, I don’t live down the street; at all. And how about a courtesy call or something?
4.) My suit (and the black button-​down) had a bunch of lightweight type of hair/​lint material all over it. The lady noticed first when she was attempting to put the plastic over the garments; and then she asked me if I had a damn cat, which I do not. (Meanwhile, I was wondering why weren’t my garments in plastic coverings already…)
Now to bring most of this into a more holistic context: I noticed issues 1, 2, and 4 on the morning of a job interview I had for a senior level marketing management position. Just when you thought things couldn’t get any worse for this guy, right? But seriously, I was livid then and now I laugh about it for sure.
In short, I’d advise to go to this shop for alterations all day, but be careful with your black colored garments at this place… which is to say: go somewhere else to get them dry cleaned. Oh, and over communicate perhaps about what you need them to do… and call before you drive over to pick up your gear.

I’ve tried all, or nearly all, of the Lafayette dry cleaners, and Plaza Way Tailor and Cleaners is the best! Mrs Yoon (the owner) really takes care of me. I take all my dry cleaning and shirt laundry to her exclusively. What most people probably don’t know is she’s also a professional seamstress. The quality of her work is simply outstanding. I’ve challenged her with difficult tailoring including shortening the arm length on a very heavy cotton coat with lots of detailing at the wrist. She has also shortened several casual shirts for me, getting them perfect every time. Another hidden talent — she also cleans and tailors leather garments. I try to support local businesses and can say without a doubt this is the place to go. I rarely give five star ratings, but in this case I’d give her a six star rating if it were possible.

She is the best. I needed my work pants beefed up at the knees. She doubled up some heavy fabric and turned them into real work pants. Reasonable on the price too. She’s the best.

She does an extraordinary job in dry cleaning, hemming my pants, and mending my clothes. She is so meticulous and precise is her workmanship, and she does an excellent job. I took in a wrinkly linen/​silk men sport coat to get streamed press, and when I got it back, it looked brand new. I had to double check if it was the right jacket. Prices are affordable and she is a sweet lady.

I had some pants and a dress altered and they did a fabulous job. I went back again with some shirt for my husband and another set of work slacks. Always pleased with the work!!!

Had a moth hole in sleeve of my sport coat. Would have had to throw it out if hole couldn’t be fixed so i tried them. Owner did a great job, can barely see the patched spot now. Nice job, nice price and nice person.

I asked Labels in Walnut Creek who they use for alterations on St. John suits and they suggested Plaza Way Tailor in Lafayette. The owner is very sweet and does very, very good work. She fixed the zipper on the St. John, did hems for my son’s jeans and has been quick & professional. I am in Lafayette quite a bit so it works for me to bring items to her when I’m in the area. Great quality & great prices.

Other neighborhood cleaners we’ve patronized have been either more expensive, nice enough, just OK, or lost my stuff. Now we bring our work duds & fancy shmancy things here. They do a terrific job at a reasonable cost. Turnaround hasn’t been an issue for us, since we’re regulars. Simple tailoring (hemming & cuffs, etc) has been well-​done. Polite, professional, & very pleasant. Parking around Plaza Way is usually easy w/​metered spots where I use my nickels.