Huntington National Bank

When I needed a mortgage in 2009 to purchase my first house ever, I found HNB had the lowest interest rates on
. I called-​up a representative, and she quickly broke down the terms and cost of a mortgage througn HNB. I warned the mortgage department that I needed to close in 4 weeks because I was leaving the country so there was no room for mistakes on either one of our parts. I completed the loan application over the phone, and HBN FedExed the copies to me to sign. They requested personal and business tax returns, Form W-​2s, bank, credit card, and retirement account statements from me. For every deposit on my bank statements, I had to provide paystubs, deposit slips, copy of cancelled checks and explanations. Because all my accounts were joint, I had to get affidavits from my father, my boyfriend and my business accountant stating any monies I used for a deposit were a gift, not loan, and would not be a detrimental to my business.
They ran a credit report on me and had an appraisal done on the property which I received copies of both. I thought it a bit suspect that the appraisal came back the same price I was willing to pay for the property, and the appraiser never asked to look inside the house and detached garage. The final week of the closing on Monday, I called to check on the status and amount I would need to bring to closing. They hadn’t reviewed all my paperwork yet and hadn’t made a determination about whether I was approved or how much I would need for closing. I found out I was approved on Wednesday, and I had to guess how much I needed at closing that Friday. I shot $ 1,500.00 over my guess to be on the safe side and closed on the scheduled Friday. Up until that last week, the representatives were communicative and quick to let me know if they needed more paperwork or received what I sent, but that last week, it was obvious everything was being done last minute on their end.
A little over two years later, I’m looking to refinance my mortgage to a lower interest rate and to only 15 years, instead of 30. I checked on
and HNB’s website for interest rates, and HBN was again the lowest. This time, they mailed me the forms to complete on my own, instead of over the phone with a rep. They didn’t ask for as much paperwork as they did the first time, but I sent them updated everything’s anyway because I didn’t care to wait for them to tell me what they needed. They aren’t asking me for affidavits or a letter from my accountant, but they want a Social Security Administration award letter or 1099-​SSA form for the deposits The Social Security Administration makes to a joint savings account I have with my father. The appraiser called to be let into the house and garage to do the appraisal. I don’t think I’ll be approved or the refinancing completed in four weeks this time. If they don’t approve my refinancing, I would be surprised because the result is that I keep paying HBN less money every month. I guess we’ll see.