First Steps Learning Center

I can’t say enough great things about First Steps. My son has been there since he was 3 months old and is now almost 7 months. As a full time working parent I know that he is in great hands with teachers that are compassionate, professional, and honest. My pediatrician is thoroughly impressed with his development and can’t believe how advanced he is at his age. I owe a lot of that to First Steps. As a first time Mother dropping your infant off all day can be difficult however Lina, Fahima and all the teachers are just the most caring and loving teachers I have ever met.

My two children, ages 2.5 and 5 both went to First Steps. One of my friends who still has a child there told me about the bad review that was put on about First Steps in April, so I had to respond and say I couldn’t disagree more.
First Steps is a wonderful and professional place to send your children for daycare. All the staff are extremely knowledgeable and so nurturing with the children. They know and respond to each child’s individual need as I witnessed during morning drop off and evening pick up. I never once was worried leaving my babies there and driving off to work. Almost all the same employees who were there with my now 5 year old were also there caring for my 2 year old 3 years later. The staff truly love and care for the children. The owner was always very receptive to me and made me feel so comfortable from the moment I toured the daycare when I was pregnant with my first. You can tell she is very experienced and knows this business well.
That being said, I will continue to recommend First Steps to all my friends who are and will be having babies.

Extremely high turn over rate!
They sell you on low ratio and there’s always an «extra floater» teacher in the room… so you think the ratio is low but this is just not the truth. If you pay attention to mornings and evenings… its usually chaos. Often times the center is understaffed. I have witnessed staff shuffle children back and forth to other classrooms to make ratios work early morning and in the evening at pick up. Thus allowing children to being exposed to every illness the center may have going around. I finally pulled my child because of constant illness and feeling as though something was just «not right». The owner says what you want to hear but you get the feeling she is just manipulating and deceptive. Certainly could no longer trust my child in their care.
You can learn a lot when you get to know the teachers and start asking questions or better yet get to know other parents and compare notes…
It is never about the well being of the children.
My best advice is… IF you are currently a family within the center… get to know other parents and ask questions and compare notes.
Since leaving I have not regretted or second guessed my decision.

If you have to send your infant to daycare, please consider Firehouse or a in home facility. We sent our daughter to this facility for six months,. horrible experience. Our pediatrician at the time had us remove her. We had friends with children there who also had a poor experience but with working schedules as they are, did not remove their kids. On the flip side we sent our other child to Happy Days as a toddler — nice place — again if you have to send your child to daycare.

My first child attended first steps from 4 months through 2 years and we plan to send baby #2 there as well.
The staff is personable and very helpful to parents, they will even give you advise, if you ask, on early childhood concerns. They taught our child how to start counting and her first attempt at abc’s. They read to the children and encourage them to participate in all activates. The children play outside when ever possible and always seem to have a great time.
I defiantly recommend first steps as an excellent day care for babies. The reason I say babies is at 2 years they graduate and have to move on.

My first child went to First Steps from about 4 months until 2 years. This place has such a loving and caring atmosphere. My daughter loved it there. The facilities are nice, the staff is amazing and they’re very patient with new parents who are feeling there way around for the first time. Children progress from room to room based on development, not just age. For a daycare there’s a healthy amount of focus placed on learning.