FedEx Office Print & Ship Center

Packed a monitor in the original factory box, secured with the manufacturer’s custom made Styrofoam packing material. Fellow at the counter tells me the slightly scuffed box is damaged. When I asked him where, he said «All over, the structural integrity is gone». Told him I’d take it somewhere else, and didn’t appreciate the cheap attempt to get me to purchase FedEx packaging. Drove to UPS and shipped, saving several dollars.

Worst customer service ever !!! I’ve used them a bunch and it’s never been great but it seemed more of an under staffing issue then anything else.
I showed up with an oversized package, it looked bad, but it was double boxed and filled with styrofoam and bubble wrap. I knew it was going to cost big bucks to ship and it did — but they wanted no part of shipping it. The guy looks at me like I had cooties and starts telling all the BS reasons he can’t ship it — including «not enough padding» — it was double boxed with styrofoam and bubble wrap!!! He clearly didn’t want to take time to deal with the oversized package and found an excuse to not ship it.
I won’t ever use them again.
I ended up at the FedEx center about 5 mins away, they hooked me up in about 5 mins — zero hassle and that acted like they wanted my business.
I wish they allow profanity on here, because I’d love to tell this location to go F themselves !!!

I have mixed feelings about this place, because I’ve had mixed experiences.
On my first visit, I had to scan about 300 individual papers into individual PDFs loaded onto a USB that I provided. I know this is tedious, but I also know Fedex can do it– they have before, without nearly as much prodding.
When I explained how I wanted the job done, I was met with disbelief, then «that’ll be $ 2.50 per page» and then «that’ll take three days.» I knew this job was reasonable to do within 24 hours (and much cheaper and would take less time than quoted, barring a huge workload that didn’t seem obvious from people sitting around behind the counter), but whoever helped me seemed unmoved.
So I compromised on the individual PDF bit and agreed she would scan a few larger PDFs that I’d separate on my computer later. They quoted me 24 hours, but then called 2 hours later to say the job was done. …what? I’m glad it was finished earlier than expected, but annoyed that I had to rearrange my evening to pick the job up and that it still cost me another few hours of work to separate the files.
Summary #1: they wouldn’t do the job I asked for, but did the job I compromised on more quickly than quoted.
On my next visit a few days later, I needed to drop off packages with return labels already printed. The person handling it insisted on asking me 20 questions about the contents and then refused to send one box (which I’d barely opened after Fedex successfully shipped it there) until I bought additional packing material. It was already lightweight with packing material in it, but evidently the contents still «moved too much.» I suspect he was just looking for the store to make a few dollars. Luckily we didn’t have to buy packing tape to reseal the box after inserting the extra packing material.
Summary #2: what should’ve been a quick, prepaid drop-​off cost $ 8 and 15 minutes.
Overall: there aren’t really competitors nearby, so you’re kinda stuck with this place. Bring your patience and midwestern charm, and you might get somewhere. Good luck!

I have used this facility several times. The staff is always knowledgeable, ready to answer questions, and helpful. I’ve used their computers, and hooked up my own. On one occasion, the clerk and I could not get my computer to connect to their wifi, so she helped and let me use their computer for the wifi rate. It is also helpful that their copy machines allow you to use a n USB drive to access a file and print it. Printing and copy costs are reasonable and competitive. I like the fact that it is easy to use cash or credit card for the printing and copy costs. Great service without any hassle.

I had to come in to scan a pile of papers and needed them in individual PDFs. Scans were also half the cost than at most copy centers. Michael, the worker who helped me, did all of this for me with no complaints and a lot of patience. He even moved them all onto my flash drive. He was also very clear in what I needed to do to get a package sent and knew exactly what to do. 5 stars for great service and quick service.