Dimartino B Robert

I rarely give 5 stars to anything but Bob and his office deserve every star I give. That charelotte lady had a bad time but thats literally the only person I have ever heard and me thinks she is the problem not Bob.
I was looking for a local optometrist and my google research led me to Bob Dimartino as the leading expert in my area. Our first appointment was nothing short of incredible! As other mentioned, Bob took the time to really understand me, my needs and wants. The eye exam and consult were in depth and he really got that i use and abuse my glasses; i needed something that could hold up to some serious gorrilla handling and he did not dissapoint with memory metal transition glasses… for those that have never tried transition, do it! all the negatives you hear are old school, the new glasses transitions are fantastic and i literally save $ 20 a month on cheap clip-​on sunglasses that would break if i breathed wrong.
If you are outdoorsy, defintitely check them out! They have an incredible selection of sport glasses that have removable lenses so you can have multiple frames and they just pop in and out of the glasses. hard to describe and i forget the name of the line but they are awesome and one of the ladies in the office is an expert on them; in fact, they all know everything about the glasses they sell which tells me they are genuinely interested in finding the right fit!
so if you like having a doctor that views you as a partner and not a patient, then go see Bob.

I’ve been going to Dr. Dimartino since 1995, as has my family. He’s great — he explains everything, he works hard at getting the prescription right, and he’s well respected in his field.

Thanks to a good referral, as I am new to Walnut Creek, I made an appointment to see Dr, DiMartino. I was totally satisfied and then some with the quality of his services, the depth of his knowledge, the thoroughness of the exam, and his willingness to explain everything and answer any questions. Though not a requirement, his friendly personality is a nice plus. My husband tagged along to see what was going on with my eyesight, and he was so impressed that he quickly signed himself up as a patient. The office staff is pleasant as is the setting. Nothing at all to complain about!

I have had Dr. Dimartino as my optometrist for more than 10 years. He has always treated me with special care and attention — I believe he wants to do his best to help me with my eye care needs. He also is a great listener. When I didn’t want bifocals and stated my preference otherwise, he was willing to be flexible and acknowledge my wishes. But only after carefully reviewing with me the pros and cons. I deeply appreciate that level of attention and care.

Bob DiMartino is simply the best OD in the E. Bay. His knowledge and professionalism are unparalleled. As a clinical professor at UC Berkeley he is continually up to date on all the latest studies and techniques. His gorgeous office is always a pleasure to visit and his staff is courteous and efficient.

I have had Dr. Dimartino as my optometrist for at least 20 years. He has always treated me as a special patient and I feel that he wants to do his best to help me with my eye care needs. The staff is always organized and cheerful. The office is neat, clean and pleasantly busy.
I feel he is educated and knowledgable and is keeping up to date in the most recent discoveries concerning eye care. I trust him completely.

I did not start wearing glasses until I was in my 40’s. It was quite a shock to me. Dr. Dimartino talked with me for awhile about my options with glasses vs. contacts and many options of glasses. He has been my doctor now for 10 yrs and has always been patient and respectful. He is very knowledgeable and I trust him. They have a large variety of glasses and are very helpful to help me find what works well for me.
My husband has seen him for over 20 years and has always been happy with both him and his office help. I have never left the office with subpar treatment or glasses. I have returned on occasion for free adjustments and to put new nose pieces in as I tend to lose them.

I have been going to Dr. Dimartino’s office for a couple of months and it has been THE ABSOLUTE WORST! First, he held my contact prescription captive and refused to give it to me after two weeks. After I had set up an appointment for my contacts, he called after closing hours to cancel my appointment that I have been waiting for for two weeks. (The amount of time I have been without contacts.) So, I had to use my glasses that I had also ordered from them. Once Dr. Dimartino finally called me back, he told me that this relationship was not going to work out and not willing to give me my contacts. So, he practically drove away a customer. I had already paid
for the service and could not get any of that money back. His office is a joke and if there were zero stars that I could rate him and his office, I WOULD! I WOULD NEVER EVER RECOMMEND THIS PLACE TO ANYONE!

Dr. Dimartino has been my optometrist for years.
He is always thoughtful, friendly and a pleasure to be around. He patiently always ensures I walk away with the correct prescription.