Ambassador Car Wash & Lube Express

I did «the works» wash wax and detail on my car a lot of stuff on the interior was missed. No quality control

Do not bring your car to these people. I brought my husband’s 2015 Audi in this week to have bugs removed from the front. They accidentally used acid on the mirrors, to remove the bugs, which over sprayed and etched the aluminum around the windows ($ 1600 worth of damage). They took a damage report and we were told that we would hear back from Mr Bill Moody, the owner. It’s been 5 days, we still haven’t heard from anyone. Once we did our homework, we realized that they had terrible reviews online and routinely damage vehicles and then refuse responsibility. They already took down their Facebook page due to the bad reviews and hit on their reputation. We will be adding our case to already pending litigation against Mr Moody. To add insult to injury, I still had to pay the $ 24 for the carwash.

I will never go here again. I came home and the bugs were still on the front of my car. It was poorly cleaned BUT then I found a fresh DING! Yes, I know they did it because there was fresh white paint on it. Now, how in the world that happened, I don’t know but I am furious. I know if I go back there and complain they will deny it.

If I had the choice of giving a review of 0 out of 5 I would do so. On 01/​05/​2014 we brought our vehicle in for a shampooing and detailed clean. When my husband and I picked the vehicle up we were mortified to find nothing had been cleaned on the interior prior to armorall. It was horrible, our step strips weren’t clean full of mud all corners were full of the grime that was in the vehicle when we brought it in. The shampoo job looked like someone had sprayed the flooring with water and mixed the dirt around without vacuuming it up. My interior rear view mirror was left filthy as well as the stick shift. Where is there quality control personal? I would never recommend this place to anyone. We pretty much gave our money away. This place should be ashamed of themselves.

Their full detail was a complete waste of my $ 150. I had spilled a gallon of milk in my trunk, and I wanted all the little pieces taken out and washed. They claimed that it would be part of the full detail service, so I agreed to have the whole car done. Not only did it take them three hours longer than the original estimate, when I got my car back they had not even removed the milk that was visible on the carpet. When I complained that my trunk still smelled as bad as it had in the beginning, they recommended that I get an air filter. Additionally, it took a full two days for my carpets to dry, even though I kept my windows rolled down as they advised. Needless to say, I will never be taking my car there again, and I highly recommend that you find someplace else a bit more customer-​friendly for yours.

This place rocks! Great wash and hand wax. Excellent service!!!