Allstate Insurance: Jan Nielsen

I’ve had homeowners and auto insurance with Jan Nielsen’s Allstate office for over a year now. On the few occasions I’ve had to call the office, I’ve been really impressed by the outstanding customer service I’ve received. Earlier in the spring, I had some questions based on a mailer I received and set up an appointment with Jan. First of all, I was impressed that an agent, who I know must be very busy, would take the time to speak with me one-​on-​one about my questions. Second, she was exceedingly friendly and was obvious to me that she really does care about her customers, beyond making extra $$ from them signing up for extra products/​services. Her advice was very practical and I never felt pressured into modifying my coverage. I would recommend Jan’s office to anyone in search of a good insurance company and agent.