Advantage Auto Glass and Trim, Inc.

Used this place several times. Very satisfied until last time. Had back window replaced on pickup. Picked up my vehicle after they closed. I was very upse to find black tar-​like substance on back leather seat as well as all over the rear head rests. The tar was also on roof by window. Called next day and manager said they do not use tar and it must have already been on the seat and paint. We went back and forth and I got nowhere. I was more upset they denied doing it and basically the manager calling me a liar. I will never use this place again. It’s the insurance companies keeping this place in business. Very crappy customer service !

This is one of those businesses that you hope you don’t ever have to use because that implies that there has been some kind of accident or something. However, if I ever do need glass replacement again, this is the place I will definitely go! I received an estimate via email and they had my windshield waiting for me before we even set up the appointment over the phone. Quick and quality service.

I had a windshield replaced here a few months ago and the service wasn’t too bad. I was going to go back to have my windows tinted… until today. Today I was behind one of their vans at an intersection. The driver had ample opportunity to make his turn but wasn’t going, so I peeped my horn. It was just that, a peep, not an obnoxious blast or anything like that. The driver responded by flipping me off! I called the number prominently displayed on the back of the van and spoke to a manager. The manager made no attempt to apologize for his drivers actions and said I shouldn’t have been honking. Its not like I was looking to get the guy fired, I just wanted them to tell the guy that flipping people off is not a good way to represent your business. Since this is apparently the way the manager wants his employees to treat potential customers, I will NOT be going back!!!